KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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KB4 has helped us with user training and in fostering a security-minded workplace
What do you like best about the product?
There are multiple formats for learning which will appeal to different audiences. From things as simple as posters up to full video series that explore a topic more in-depth, depending on your subscription level, that helps with both a general kind of training suite as well as targeted campaigns to ensure specific information is emphasised to staff.
Sales and support staff are excellent, always willing to work with us and help - whether that's because I have questions or they just check in to make sure we're aware of some new material that is available or to ask if we need assistance with setting up some schedules or campaigns.
Integration with Active Directory (via a sync tool) and with Entra makes it easy to get all of our users into the system and ready to go.
Sales and support staff are excellent, always willing to work with us and help - whether that's because I have questions or they just check in to make sure we're aware of some new material that is available or to ask if we need assistance with setting up some schedules or campaigns.
Integration with Active Directory (via a sync tool) and with Entra makes it easy to get all of our users into the system and ready to go.
What do you dislike about the product?
Because there are multiple subscription levels, I find that sometimes only and introductory video in a series is available and not until the highest level of subscription are we able to access the rest of the series.
What problems is the product solving and how is that benefiting you?
People are both the greatest strength and the weakest link when it comes to security. We can implement all the network and system security we like, but if someone clicks on a link they shouldn't, or opens an email attachment that they shouldn't, all of that security is bypassed. Helping to get our staff thinking about security all the time to the point that it becomes a natural part of their process is extremely important. The various methods available to get that information and training to them is very helpful in fostering that kind of environment.
Knowbe4 has been a trusted partner for almost 8 years
What do you like best about the product?
The Knowbe4 training platform contains relevant and up to date security awareness content and setting up campaigns is simple and intuitive.
What do you dislike about the product?
Some of the content could be more technically in-depth, but I understand there is a wide target audience base...some with limited technical skills.
What problems is the product solving and how is that benefiting you?
First, it helps to train our employees to have a security concious mindset. Secondly, it covers are training compliance requirements as well.
Simple, Powerful, Easy to Use
What do you like best about the product?
KnowBe4 has a wide suite of tools that help our company meet our compliance and training needs. The most useful module is the phishing training, which offers a comprehensive suite of templates and delivery strategies. We run automated phishing campaigns with it monthly and manual compaigns as needed. The automation aspect of the security training modules is also very helpful and easy to use.
What do you dislike about the product?
Many of the training modules lack details or actionable information compared to what we would like to see for certain subjects. They are also fairly repetitive accross the board, with phishing dominating most security topics.
What problems is the product solving and how is that benefiting you?
Automation of security awareness training compliance, phishing training.
Variety of trainings
What do you like best about the product?
I like the variety of different training options from short and sweet information to longer in depth trainings.
What do you dislike about the product?
Training completions don't always register making an administrator to take manual intervention.
What problems is the product solving and how is that benefiting you?
It's training end users to be mindful of the types of emails they receive to prevent successful phishing
I've used KnowBe4 at multiple companies and have been happy.
What do you like best about the product?
It provides me with many options that allow me to easily select areas of education for our company staff. Once it is setup it is able to run on its own allowing us to not require a full-time dedicated resource. Being a small company this is important to us and allows us to stay current on our security training while staying within a budget.
What do you dislike about the product?
Some of the training pieces are replaced year-over-year (which is good), but it would be nice that rather than just telling me it is expiring and have the campaign stop working, if a recommendation was made. If a training piece is dated 2023 and there is a new version of the same training dated 2024 then it would be nice if the recommendation was made so the swapping out of training would be easier/faster.
What problems is the product solving and how is that benefiting you?
KnowBe4 is allowing us to provide continual security training to our employees without dedicating a full-time resource to those efforts. Prior to implementing KnowBe4 we were inconsistent at best in our training. We also perform better in our security audits.
Best Security platform
What do you like best about the product?
How easy i can magange the users and assign trianings to staff.
Super easy to understand and use
I use it a lot
and customer support is always A!
Super easy to understand and use
I use it a lot
and customer support is always A!
What do you dislike about the product?
If there was anything i could fix about knowbe4 its that the phising er opens in another tab
What problems is the product solving and how is that benefiting you?
Its helping my staff with passwords and checking for phising
Platform is up to date
What do you like best about the product?
The platform has good training material and easy to set up scheduled training for the whole year.
What do you dislike about the product?
I would like some material that is just tutorial training without user having to answer questions.
What problems is the product solving and how is that benefiting you?
Training employes on the current fraudulent scemes that are out there and how to resond to suspicious events
Well Produced Training Videos and Easy to Use Phishing Report Button
What do you like best about the product?
The videos are well produced and I always learn something new!
What do you dislike about the product?
People don't realize how well done they are and avoid watching them because most training videos are awful.
What problems is the product solving and how is that benefiting you?
Bringing awareness to the end user that don't normally have much experience with cybersecurity.
training review
What do you like best about the product?
the fact that this type of training can be somewhat dry--its actually done with humor too
What do you dislike about the product?
sometimes--certain trainings are too long
What problems is the product solving and how is that benefiting you?
helps us distinguish what may be an "attack/phishing" vs real emails or calls
Awareness for diverse employees
What do you like best about the product?
Easy to send out tests and take/assign trainings.
What do you dislike about the product?
The wealth of options can be daunting when trying to find test to run that will best fit environment.
What problems is the product solving and how is that benefiting you?
Many users still click on potentally dangerous links, we are able to identify those uses who are the greatest risk.
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