KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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KnowBe4 is a great resource to help educate users
What do you like best about the product?
I am not able to attach a screen shot showing the product in any of the required formats!
KnowBe4 is doing great with current and new features.
KnowBe4 is doing great with current and new features.
What do you dislike about the product?
It would help if there were more Canadian French translations. Also, it would be nice to show more red flags for the phishing test templates.
What problems is the product solving and how is that benefiting you?
KnowBe4 is helping our organization test users' knowledge of phishing strategies and how they can detect attempts and training on ways to work securely.
Good but getting dated.
What do you like best about the product?
Its a helpful tool which allows for good end user training. We use it every month
What do you dislike about the product?
I feel like the structure is a bit cumbersome and getting dated.
What problems is the product solving and how is that benefiting you?
We needed a tool to conduct user awareness training
KnowBe4 is the best Security Awareness Training.
What do you like best about the product?
The classes are easy to understand and complete. They offer tools that can be used at work and at home. They keep users educated on upcoming phisihg attacks. It was really easy to setup and push out. The help desk is amazing and they assist you and all your needs.
What do you dislike about the product?
Once implimented it is diffuclt to get all users to complete the training.
What problems is the product solving and how is that benefiting you?
It is educating my users on malware, phising and all other types of scams.
2024 KnowBe4 Review
What do you like best about the product?
The monthly testing platform is the best in my opinion!
What do you dislike about the product?
I feel that the setup could be a liitle easier.
What problems is the product solving and how is that benefiting you?
The security awareness training is key to my company. It allows me to intermittenly send out '"dummy" emails to help my employees gain the skills they need to determine what a phish and other security risks are correctly.
Experiences with the KnowBe4 platform
What do you like best about the product?
Training is highly customizable for admins and users. Different notification types and recipients can be configured as much as necessary, many pre-built trainings are available for every domain of security, and users very rarely report issues with the platform.
What do you dislike about the product?
I would like to be able to add individual users to a campaign rather than only groups.
What problems is the product solving and how is that benefiting you?
Allows streamlining of training campaigns and timelines with controls of starting and ending date, plus user re-notification.
Premade trainings save significant time as opposed to developing them in-house.
Premade trainings save significant time as opposed to developing them in-house.
KnowBe4 Provides Infotainment
What do you like best about the product?
The Security Awareness Training from KnowBe4 is not dull or boring and present material in a way that users can understand. KnowBe4 even has a couple of different "series" that are really well done. "The Inside Man" is one of our staffs' favorites.
What do you dislike about the product?
Sometimes the content does not get updated quite as much as I would like to see.
What problems is the product solving and how is that benefiting you?
KnowBe4's Security Awareness Training provides our staff with micro-training and is improving their knowledge and understanding of cybersecurity and the daily risks they face.
One of the best platforms for providing security awareness training our users.
What do you like best about the product?
Programming/scheduling monlthy security awareness training modules for users. Costomer success managers reach out to help guide with programming training. The Phish Alert Button is a plus. Lots of content modules to choose from. Reporting and analytics.
What do you dislike about the product?
Could use some minor UI changes to make navigation and moudule selection a bit easier. For example multi selection in adding modules from the Modstore, no Dark mode.
What problems is the product solving and how is that benefiting you?
Training users to be more coustious regarding online activity. Keeping users up to date on the current threat landscape. Moreover, making users aware that security is not just an IT responsibiity.
Great working experience with both trainings and PhishER Plus
What do you like best about the product?
Having the ability to setup groups and trainings as needed has helped us a lot with our SOC 2 audits and also keeping people safe at work and home.
I highly recommend looking at branding your training and working with support to utilize everything your wanting to implement to you team as a whole.
We are using the weekly Phishing test to easily push out reminders to eveyone's gmail on what they need to be looking for.
Using PhishER Plus' integration also help create trainings from reported emails so that we can judge rather or not other folks are more suseptiable to attack rather than just thinking the one reporter's behaviour is the same through out the company.
I highly recommend looking at branding your training and working with support to utilize everything your wanting to implement to you team as a whole.
We are using the weekly Phishing test to easily push out reminders to eveyone's gmail on what they need to be looking for.
Using PhishER Plus' integration also help create trainings from reported emails so that we can judge rather or not other folks are more suseptiable to attack rather than just thinking the one reporter's behaviour is the same through out the company.
What do you dislike about the product?
I would love to see the ability to also test Spam mail vs just phishing because a lot of spam gets reported that way and I think its people playing it too safe vs actually following guidelines.
What problems is the product solving and how is that benefiting you?
We had a problem with easy passwords or reused passwords especially after the LastPass break-in.
We were able to move everyone to a different Password Platform and then also push out training on why its important to keep passwords rotated and we are also utlizing the clicker training regularly.
We were able to move everyone to a different Password Platform and then also push out training on why its important to keep passwords rotated and we are also utlizing the clicker training regularly.
A real success story.
What do you like best about the product?
. This is a great and effective program with real results. Tons of training resources and regular phish tests, keep your employees educated and informed. The metrics help you determine who are your highest users. Easy to roll out to users. Customer support and Customer success are helpful. We love that we can completely random, weekly tests on all our staff so they don't get the same test as other users. We integrate with MS 365 and have deployed the Phish Alert button to all Outlook interfaces - desktop, mobile and OWA. Our staff use it regularly.
What do you dislike about the product?
The admin console is sometimes a little clunky and not as well thought out.
What problems is the product solving and how is that benefiting you?
Phishing is the number-one vector that precipitates a cyber breach. Training has helped our staff become more critical of incoming email and built up a welcome amount of paranoia to keep them from blindly clicking links. Knowing who our most vulnerable staff are, helps us focus on getting them properly educated and protects us from additional risk.
Grest tool to keep your employees trained for detecting cyberattacks.
What do you like best about the product?
Very easy to create and keep track of training campaigns.
What do you dislike about the product?
Unable to synchrnize directly with O365 tenant to keep updates of new or deleted users.
What problems is the product solving and how is that benefiting you?
It help me to keep my employees trained and awre for cyberattacks.
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