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Reviews from AWS customer

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2,237 reviews
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External reviews are not included in the AWS star rating for the product.


    Millar K.

Good content

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Lots of content in the library and in the phishing campaign emails
What do you dislike about the product?
Not getting enough guidance for successful training campaign. Need more Canadian content
What problems is the product solving and how is that benefiting you?
It's helping with awareness over phishing emails


    Primary/Secondary Education

K12 Environment

  • February 25, 2024
  • Review provided by G2

What do you like best about the product?
I like the ability to customize and upload training.
What do you dislike about the product?
There is not enough training that applies for K-12. We are adapting industry training for the educational environment. We need training and phishing specifically relevant to K-12.
What problems is the product solving and how is that benefiting you?
We are able to communicate with our stakeholders as we address cyber security concerns.


    Sandeep N.

One stop solution to empower users against Cyber threats

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
I like the fileds setup for easy training deployment, Multiple training templates to select, notifications templates.
What do you dislike about the product?
Machine learning for PhishEr could be more effective. As of now threshold of ML and meeting expectations.
What problems is the product solving and how is that benefiting you?
Empowering our users in our organizations. world class templates, training and features


    Nagaraju N.

KB4 platform and it's products

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
we are using KB4 platform since 1 year and I like to use this platform for user awareness programs basis and as well phishing email analysis with ML auto responses are saving my lot of business hours in a while. Implementation was easy and wonderful customer support.
What do you dislike about the product?
I personally feel that, selecting the languages within the content would be great helpful instead of changing at profile section.
What problems is the product solving and how is that benefiting you?
ability to work and assign trainings what users required. Modstore have much developed content which understand our users easily about security threats.


    Transportation/Trucking/Railroad

Excellent product - easy to use and configure

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
The platform offers remarkable power for its price point. Its training capabilities are impressive, and the reports it generates are highly useful. The Smartgroup feature stands out as a potent tool that aids organizations.
What do you dislike about the product?
Still some fine tuning on some items especially in the training section but requests for improvements are often taken into account and modifications come quick.
What problems is the product solving and how is that benefiting you?
Culture change


Awesome platform.

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
The process of sending users test phishing emails.
What do you dislike about the product?
Actually, nothing. trainings and the follow up emails are very good designed.
What problems is the product solving and how is that benefiting you?
Educating users about being mindfull about the emails they get on daily basis.


Simple to use

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Effective for large groups. We use it annually.
What do you dislike about the product?
Would like more specific content, like for sensitive data handling
What problems is the product solving and how is that benefiting you?
Educating a large group of users.


    Consumer Services

Best intuitive tool for both Phishing and Security Awareness training with actionable reports..

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Being able to schedule out weeks or even months of training allow you to automate a majority of your work so you can simply sit back and generate reports to see where you need to spend your attention.
What do you dislike about the product?
There was a steep learning curve initially as it is a very dense, feature rich program but KnowBe4 assigns an agent to work with you one on one and guide you through the whole process. The fact that they recently cut back on employees reduces the time spent together with your agent immensely. A bot or a webpage is not going to replace the one on one that got me over the hurdle.
What problems is the product solving and how is that benefiting you?
We've set up automatic bi-weekly "scam of the week" emails that have been a big hit. People are sharing them with friends and on social media as they're both informative and easily understood.


    Manufacturing

Knowb4 delivers the content!

  • February 19, 2024
  • Review provided by G2

What do you like best about the product?
We found the amount and the refresh rate of the content in the Knowb4 library to be the best available.
What do you dislike about the product?
You will need an IT administrator to help set up the access for the Knowb4 test and tools to work properly.
What problems is the product solving and how is that benefiting you?
Compliance and remediation are the biggest benefits for us. We are using the content in our regular training sessions and to remediate issues for users when needed


    Retail

Set it and forget it type of product

  • February 19, 2024
  • Review provided by G2

What do you like best about the product?
Once the inital platform has been configured it's very hands-off for day-to-day management. Support was very helpful in the initial configuration and ensuring that our team configured the product to scale for success.
What do you dislike about the product?
For organizations who don't dive in and utilize all the training vidoes the cost feels high.
What problems is the product solving and how is that benefiting you?
Our organization targets training centered around phishing attempts. We utilize monthly email campaigns, half-yearly training campaigns, and remedial training for any users who fail the targeted phishing attempts.