KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Training is stale
What do you like best about the product?
Has necessary training that can "box check"
What do you dislike about the product?
Having to spend more and more time to find training in the library that is both relevant and engaging.
What problems is the product solving and how is that benefiting you?
needed awareness training to the employee base
Good platform for educating users
What do you like best about the product?
The training comes in relatively short modules to help users learn in manageable chunks.
What do you dislike about the product?
The training is too American, usually in the sense that it talks about people getting fired for making mistakes, which simply is not how things work in my country. This causes a lot of worry among our users, and we have to do a lot of separate explainging how things are different from the training to how things work here.
What problems is the product solving and how is that benefiting you?
The training is educating our users about dangers in the current digital world and how to minimize the dangers. Hopefully this is reducing the liklihood that we get attacked.
Technically good but licensing not working
What do you like best about the product?
The phishing content is good and the machnery seems robust. You can set it up and leave running on the background.
What do you dislike about the product?
The product management seems to have disconnected from users and offering. The company announced having phishing metrics available for users themselves - but only if you have learning licenses bought as well. Of course this was not communicated within the company, sales or to paying customers. For a customer who has already a different and better LMS in place, no reason to start paying for extra. I could think phishing metrics and phishing license woould go together...
What problems is the product solving and how is that benefiting you?
Phishing training
Indifferent support
What do you like best about the product?
it trains users and the users get training
What do you dislike about the product?
If something is not working correctly good support is hard to get
What problems is the product solving and how is that benefiting you?
Email spam
A must to do.
What do you like best about the product?
A very good system to bring awareness to end users. Trainings are engaging and comprehensive for everyone. The system also makes it possible where one can put effort to improve.
What do you dislike about the product?
nothing special. Just maybe one bit: the reports for who has finished a training or not can sometimes be a bit tricky to get. We sometimes notice that the report says a user did not finish a training but in fact that user has. Probably due to the fact how we did enrolments in the past and the fact that the report need a date periode.
What problems is the product solving and how is that benefiting you?
It gets our end users to think about security risks. Also it helps our end users to understand why we implement certain security measures. In fact because of the trainings we were able to fend off two fisching attacks already.
I enjoy the portal
What do you like best about the product?
The dynamic dashboard
up to date fun trainings
various topics
system keeps updating with new features
up to date fun trainings
various topics
system keeps updating with new features
What do you dislike about the product?
Phishing campain score not always accurate
What problems is the product solving and how is that benefiting you?
Awareness for users
Great product, great support!
What do you like best about the product?
Full of features and responsive support.
What do you dislike about the product?
I don't like the Administration of Groups within the application. Might just be me.
What problems is the product solving and how is that benefiting you?
KnowBe4 provides education to our user base on how to protect themselves against phishing emails.
awesome tools, easy to use
What do you like best about the product?
They easy to non-it peeplo understanding
What do you dislike about the product?
The reports are a kind stanger, more personalizations or templates would be helpful.
What problems is the product solving and how is that benefiting you?
Mixing live sessions and knowbe4 training, we could reduce our pish prone from 16% to 3,8%
Simply the Best Security Awareness Training Platform in the Market
What do you like best about the product?
I appreciate the KnowBe4 Security Awareness Training platform for its up-to-date content, productivity, and user-friendly approach. It truly stands out as the best choice for security awareness. Kudos to the KnowBe4 team
What do you dislike about the product?
In my opinion, the KnowBe4 Security Awareness Training platform could benefit from simplification and enhanced Admin-friendliness.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training effectively addresses critical cybersecurity challenges by enhancing users’ knowledge and safeguarding them against cyber threats like phishing and malware.
Lots of training content!
What do you like best about the product?
Easy to use, easy to set up automatic training and phishing campaigns and there is so much content to choose from.
What do you dislike about the product?
We have had trouble integrating some of the training due to incompatibitlty with our email system, and have not been able to resolve it, only work around it. Wish there was more help in that area, as I am not tech-y.
What problems is the product solving and how is that benefiting you?
It covers all the bases for training content.
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