KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,234 reviews
from
External reviews are not included in the AWS star rating for the product.
Boosts Team Security Awareness, but Needs More Accessible Education
What do you like best about the product?
I like the way it has made my work colleagues more proactive and aware of possible security threats.
What do you dislike about the product?
It would be nice if there was more active and easily accessible education besides training that would assist in security awareness.
What problems is the product solving and how is that benefiting you?
I think the problems it addresses is user error and misunderstanding when it comes to online security.
Great Customer Service and Easy to Use, but Some Issues with M365 Email Upgrade
What do you like best about the product?
Ease of Use and the customer service is great.
What do you dislike about the product?
When we upgraded to M365 email we had some problems with the phishing emails. But customer service was great and helped us.
What problems is the product solving and how is that benefiting you?
Nothing at this time
Effective Phishing Simulations and Training, but Needs Fresher Content and Better Localization
What do you like best about the product?
KnowBe4 offers a strong mix of engaging, up-to-date content and easy-to-use management tools. The phishing simulations are particularly effective, they’re realistic and customizable, which helps track behavioral change over time. I also appreciate the broad library of training modules, videos, and micro-lessons that can be tailored to different roles or risk areas.
From an admin perspective, the reporting dashboard and automation features make it simple to monitor participation, identify high-risk users, and demonstrate measurable improvement to leadership.
From an admin perspective, the reporting dashboard and automation features make it simple to monitor participation, identify high-risk users, and demonstrate measurable improvement to leadership.
What do you dislike about the product?
Some training modules and phishing templates can feel repetitive or less relevant to specific roles if not regularly refreshed. The interface can also feel a bit dated and occasionally difficult to navigate for new users.
Reporting is comprehensive, but customizing dashboards or exporting detailed analytics sometimes requires extra steps. Additionally, localized content and cultural tailoring could be improved to better suit global teams.
Reporting is comprehensive, but customizing dashboards or exporting detailed analytics sometimes requires extra steps. Additionally, localized content and cultural tailoring could be improved to better suit global teams.
What problems is the product solving and how is that benefiting you?
KnowBe4 helps address the ongoing challenge of maintaining consistent security awareness and behaviour across a diverse workforce. The platform provides engaging, relevant training content that reinforces key security principles and supports good day-to-day decision-making.
It has improved understanding of core topics such as data protection, safe communication practices, and recognizing social engineering attempts. The reporting and analytics features also make it easier to track engagement, identify potential risk areas, and measure overall progress in building a stronger security culture.
It has improved understanding of core topics such as data protection, safe communication practices, and recognizing social engineering attempts. The reporting and analytics features also make it easier to track engagement, identify potential risk areas, and measure overall progress in building a stronger security culture.
Intuitive and Easy to Manage—No Dislikes
What do you like best about the product?
Its intuitive and easy to manage/deploy and the phishing tests are great.
What do you dislike about the product?
I dont have anything i dislike about the training
What problems is the product solving and how is that benefiting you?
Helping people to be more aware of new phishing attempts and how they can prevent them.
Highly Customizable and User-Friendly, but Needs More Flexibility in Campaign Editing
What do you like best about the product?
What I like the most about KnowBe4 is how customizable it is. You can really go into depth for training for certain users depending on their role. The phishing campaigns too! It's user friendly too!
What do you dislike about the product?
The worse thing I find is when a campaign is started, you cant edit it on the fly. You have to start a new one. Also wish there was a preview when you select a landing page to see what it looks like.
What problems is the product solving and how is that benefiting you?
It helps protect our organization from cyber attacks and it trains our users to be vigilant!
Comprehensive Training Options, but Admin Dashboard Needs Improvement
What do you like best about the product?
What I like best about KnowBe4 is how robust it is. There is a wide array of trainings, not just for cybersecurity but also compliance in other areas. They also provide great supplemental training materials for use outside of the platform.
What do you dislike about the product?
I think that some of the admin dashboard can be difficult to navigate and find what you need quickly and easily. The end-user training dashboard is the opposite, very easy to use.
What problems is the product solving and how is that benefiting you?
KnowBe4 provides a great and easy set of tools to keep our organization safe from cybersecurity threats.
Easy to Use and User-Friendly
What do you like best about the product?
It's ease of use. Users have no issues taking training and I have no issues setting up the training. The API use is also great allowing for automated workflows.
What do you dislike about the product?
I cannot think of anything negative to say about knowbe4.
What problems is the product solving and how is that benefiting you?
Employees are being cautious of emails coming into their inbox and they are learning more and more about the malicious signs of incoming emails and such.
KnowBe4: Effective Security Training with Realistic Simulations, but Pricey for Small Teams
What do you like best about the product?
KnowBe4 is a leading platform for security awareness training and phishing simulation. Its main strengths are its ease of use, quick setup, and extensive, regularly updated training content. The phishing simulations are realistic and effective, and the reporting tools provide clear insights into employee progress and security risks.
What do you dislike about the product?
However, KnowBe4 can be expensive for smaller organizations, and some users find the content repetitive over time. Certain customization and reporting features are only available in higher-tier plans, and maintaining employee engagement can sometimes be challenging.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training helps solve the problem of human error in cybersecurity — one of the biggest causes of data breaches and phishing incidents. By educating employees through interactive modules and simulated phishing attacks, it significantly improves their ability to recognize and avoid malicious emails and social engineering attempts. The main benefit is a more security-aware workforce, which reduces the organization’s overall risk exposure. It also provides measurable insights through detailed reports and analytics, allowing management to track progress and demonstrate compliance with security policies and regulations. In short, KnowBe4 turns employees from potential security liabilities into active defenders against cyber threats.
User-Friendly and Adaptable Security Awareness Platform
What do you like best about the product?
I appreciate the user-friendly and adaptable design of KnowBe4 Security Awareness Training, which meets the diverse needs of my organization. I enjoy the short, to-the-point videos and occasional quizzes, as well as the certification features that effectively fulfill their intended purpose.
What do you dislike about the product?
I find the constant emails about employees not completing their training quite obtrusive. These notifications are more frequent than necessary and often repeat information regarding the same person. This disrupts my workflow. It would be more efficient to receive such summaries once a month rather than a number of emails about the same issue within a short time frame.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training keeps our staff aware of online dangers, particularly phishing, allowing me to confidently oversee our cyber policies and maintain cyber awareness.
Great Variety of Training Modules and Phishing Tests
What do you like best about the product?
The tool is truly simple to configure and use; in just a few hours, you can automate the release of training and phishing sessions with different campaigns throughout the year. The variety of available training modules and the number of languages are another strong point of KnowBe4, and the effectiveness and availability of the phishing simulations are also excellent. The integration with Defender for the Phish Alert button and with AD for PasswordIQ works very well.
What do you dislike about the product?
The measurement of the time that the user spends on training could be improved, as well as the management of tests via USB and QR code.
What problems is the product solving and how is that benefiting you?
KnowBe4 has proven to be effective in keeping users trained against cybersecurity risks, with particular attention to phishing emails.
showing 41 - 50