KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Good platform to provide security trainings
What do you like best about the product?
KnowBe4 is our main tool for security awareness trainings, used by everyone in the company, when they join, during phishing campaigns or refreshers. The training marketplace, segmented by area or internal team on the company is very handful, making it easier to select trainings that make sense for each team. It was easy to implement and the integration with Drata is a perfect-fit for us. So far we had minimal interactions with the support team, all of them good enough.
What do you dislike about the product?
For training campaings without time fixed to finish, when all users finish the trainings, the campaign is finished, forcing the administrators to create new campaigns when there are new joiners.
What problems is the product solving and how is that benefiting you?
As part of requirements of SOC 2 Type 2 and ISO 27001, KB4 is helping us to achieve this requirement by integrating perfectly with Drata.
The automated phishing campaigns also make us aware of people that are prone to this attack vector, making us to work on it.
The automated phishing campaigns also make us aware of people that are prone to this attack vector, making us to work on it.
convenient and engaging
What do you like best about the product?
very comprehensive in scope, engaging videos
What do you dislike about the product?
occasionally repetitive, some overlap in content
What problems is the product solving and how is that benefiting you?
keeping end users up to date on security awareness
HIPAA for a Business Associate
What do you like best about the product?
The content is comprehensive, regularly updated, relevant to multiple business sectors, and customizable.
What do you dislike about the product?
Report generation is a bit clumsy and the dashboard should have more customizable options.
What problems is the product solving and how is that benefiting you?
HIPAA compliance.
Great platform to train your employees on security awarness
What do you like best about the product?
I like the fact that the training is up-to-date and interactive. Also, their newsletter are beneficial, and I try to read each one of them.
What do you dislike about the product?
Nothing. I think it is straight forward platform.
What problems is the product solving and how is that benefiting you?
Keeping your employees up to date is hard, especially if you want to keep your company's security compliance. KnowB4 makes it easy and intuitive.
Excellent product that has improved our security posture
What do you like best about the product?
We use the KnowBe4 library of courses to train our employees on yearly basis. The primary course we use every year is updated by KnowBe4 to reflect recent hacking trends. We also use other courses as refreshers for our employees, and we have great feedback for the "Inside Man
We also use the test phishing campaigns monthly to see if our users have an understanding of how to be secure. Our scores have massively improved since we intially obtained the product.
We also use the test phishing campaigns monthly to see if our users have an understanding of how to be secure. Our scores have massively improved since we intially obtained the product.
What do you dislike about the product?
I find User Adminstration and assigning of permissions to be more convulted than it needs to be.
The reporting component could be improved as well as we need to do a bit of work to get the reports to look they way we need
The reporting component could be improved as well as we need to do a bit of work to get the reports to look they way we need
What problems is the product solving and how is that benefiting you?
The software is keeping our users aware of how to stay secure in a corporate environment
Great product with a large selection of training videos
What do you like best about the product?
Lots of training videos with options on just about every subject you'll need, with an option to download videos to add to your own LMS!
What do you dislike about the product?
There are really no downsides, everything is very customizable.
What problems is the product solving and how is that benefiting you?
KnowBe4 helps our users learn about common phishing attacks. The amount of users who get their email password compromised due phishing attacks has dropped significantly.
Good in a pinch
What do you like best about the product?
It was very good to be able to quickly pull training resources together from their large library very quickly.
We reviewed many services before we committed to buying one, and not only did KnowBe4 look better than the alternatives, their price was lower too.
The amount of support they give you both during pre-sales and assistance after you buy is second to none.
We reviewed many services before we committed to buying one, and not only did KnowBe4 look better than the alternatives, their price was lower too.
The amount of support they give you both during pre-sales and assistance after you buy is second to none.
What do you dislike about the product?
Content a bit outdated in places, and because there's many video containing multiple topics, you end up with duplicated content in your courses.
User group management isn't very user friendly.
User group management isn't very user friendly.
What problems is the product solving and how is that benefiting you?
We needed an easy to set up solution that we could get up and running quickly to fulfil requirements for one of our clients.
Excellent Product
What do you like best about the product?
Its very easy to setup and create campaigns that fit our business needs. Tracking of email and other phishing campaigns are also easy within the dashboard. Integration into our systems is fairly simple and straightforward. The 'Inside Man' series provides training while entertaining! Their support is great and knowlegeable.
What do you dislike about the product?
I haven't really come across anything that isn't great.
What problems is the product solving and how is that benefiting you?
It makes training users easier in short incriments.
Comprehensive platform for businesses of all sizes
What do you like best about the product?
Wide array of training, and a range of differant approaches are taken towards training and enforcement/implementation of learned knowledge. Its also really easy to implement and use.
What do you dislike about the product?
Some of the content lacks depth, and would ideally have more detail and explanation.
What problems is the product solving and how is that benefiting you?
Raising the skill and awarenness levels of information security
Great, Easy tool with high compliance rates
What do you like best about the product?
The systems is easy to manage and create campaigns for training and phishing. The content is varied and easy to follow for all users in my org. We have seen higher compliance rates, and satisfaction scrores since switching, implemenation was fast and simple, and I go in several times a month to look for new trainings to deploy that are relevant to current trends in Cyber Security with great success.
What do you dislike about the product?
Having to review all of the different training can take a really long time, since you have to watch/read/play all the way through to get what is happening. I also found the settings page a little obtuse, sometimes options simply arent there, and I dont know why. Once it was setup though the integrations with Outlook and O365 work well.
What problems is the product solving and how is that benefiting you?
Clients require Cyber training for us to win contracts, it also helps my users ask fewer questions, and report phishing and spam more frequently.
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