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Reviews from AWS customer

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External reviews

2,235 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Nice platform and good integrations

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
We really like the phish alert option for M365 this helps us to determine what users need help in identifying threats in email. Overall, the setup is easy and integrating with M365 is easy as well.
What do you dislike about the product?
Maybe provide better overall training where users are more engaged.
What problems is the product solving and how is that benefiting you?
It helps to identify users who need more training, both through the platform and through the phish alert features


    Tyler G.

Great product easy to use and understand

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Great catalog of material to chose from and knowbe4 stays up to date and even recommends new content.
What do you dislike about the product?
There are a lot of features of knowbe4 from phishER to the modstore. It would be nice if there was a training guide for everything but for the most part its all realitivly easy to figure out.
What problems is the product solving and how is that benefiting you?
Teach our users how to be safe while being connected.


    Brian W.

KnowBe4 keeps our team aware and vigilant

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
It's simple to set up and report from. Useful reminders on what to look out for during training are simple and helpful.
What do you dislike about the product?
The user interface is dated and could use a refresh to current standards, user experience best practices, and aesthetics.
What problems is the product solving and how is that benefiting you?
Phishing scam awareness and other cyber security best practices.


    Andrew H.

KnowBe4 is the Top Security Awareness Training Program

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
The wide variety of emails that are avialiable to use for the phishing tests and the varying levels of difficulty they contain as well as the training videos and simulators in the program.
What do you dislike about the product?
Some of the reporting can be a little bit too busy to follow at times
What problems is the product solving and how is that benefiting you?
Educattion of our staff on spotting and avoiding clicking on phishing emails and texts


    Internet

KnowBe4 Review

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
They have a variety of security awareness training that range from 15 minutes +
What do you dislike about the product?
Lacking of new materials in specific topics . You need to purchase a higher plan.
What problems is the product solving and how is that benefiting you?
Security awareness training that is required as part of PCI and Soc certification for the corporation.


    Thomas J.

Easy to use Security Training

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
I like the large selection of security trainings as well as trainings available in their compliance package.
What do you dislike about the product?
It can seem overwhelming with so many trainings available.
What problems is the product solving and how is that benefiting you?
training new and current employees on cyber security awareness topics


    Logistics and Supply Chain

Great for basic security awareness training content

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
I've been using KnowBe4 for our organization's security awareness training, and it does exactly what it promises. The training modules are comprehensive and engaging, making it easy for employees to understand and retain important security practices.
What do you dislike about the product?
One area for improvement would be the frequency of content updates. While the training modules are effective, I wish the content was updated a bit more frequently to keep pace with the rapidly changing cybersecurity landscape.
What problems is the product solving and how is that benefiting you?
This primarily solves the problem of how do we automate notifying and tracking the completion of training for our employees.


    Primary/Secondary Education

KnowBe4 is a helpful training tool for learning cybersecurity

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
KnowBe4 is great because it makes security training fun and easy to understand. It has videos, quizzes, and real-looking phishing tests to help people learn. It also keeps track of training and updates often to stay ahead of new cyber threats.
What do you dislike about the product?
Training can feel the same at times. The phishing test emails can also get annoying for users if there are too many scheduled at once, but you can be schedule to your needs. I wish it was more affordable for schools, but KnowBe4 is needed for cyber insurance.
What problems is the product solving and how is that benefiting you?
None


    Automotive

To the point Training

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
The ability to upload custom training...
What do you dislike about the product?
Email reminders look like spam. They need to look more official wiht maybe the clients Logo integrated into them.
What problems is the product solving and how is that benefiting you?
Phising training has been key to multiple instances of our staff avoiding Phishing scams


    Asiya F.

All you will ever need for Cybersecurity Training

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
The Training is all-inclusive and offers a variety of different topics + delivery methods. Our account manager helped guide us through initial setup and anytime I need to add/change features, it's easy to setup a follow up meeting with our account managers.
What do you dislike about the product?
I wish the Administrative Platform was a little more user-friendly / instictive.
Creating and Searching for Courses is a little clunky, especially when adding to training.
What problems is the product solving and how is that benefiting you?
KnowBe4 training, newsletters and phishing simulations helps our company make Cybersecurity training top-of-mind.