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Reviews from AWS customer

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2,234 reviews
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External reviews are not included in the AWS star rating for the product.


    Insurance

good training but not too much topics

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
easy to manage, really deep on some topics
What do you dislike about the product?
some topics are not appearing like AI, some courses are outdated
What problems is the product solving and how is that benefiting you?
some requirements for our company on audits


    Accounting

We've tried multiple products and we believe this is the best !

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and create reports, good integration into Outlook.
What do you dislike about the product?
Lack on integration into products such as proofpoint
What problems is the product solving and how is that benefiting you?
It helps educate users in a quick and easy way.


    Marco M.

KnowBe4's Simulated Phishing Campaigns Deliver Outstanding Results"

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
KnowBe4 Security Awareness Training is up to date and allow company to be sure that users are always informed about the risks.
What do you dislike about the product?
KnowBe4 Security Awareness Training cannot be customized adding for example link to internal policy or company documents.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training solves the problem of initial and continuing user training by providing the company with valid feedback on the paths taken by users and the level of awareness achieved


    Raghavendra K.

Great product for security training

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
Fully featured product to schedule, manage and report training with automated reminder, reporting capability. Templates are also great. Training data gets updated frequently as per the latest industry update. I also liked phishing campaign capabilities
What do you dislike about the product?
Nothing so far. I would like to see product roadmap on quarterly basis
What problems is the product solving and how is that benefiting you?
Automating entire training management process


    Andrey K.

A great suite of cybersecurity awareness tools, for any company size

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
The availability of various templates for emails and training is constantly getting updated. In addition to that, they continue to add new features and services, which are a great addition to the base product. And on top of that an easy to set up and run all of your testing and training
What do you dislike about the product?
Some of the templates target a more corporate world, which for smaller companies is not suited or looks way too obvious, especially for companies outside of the US.
What problems is the product solving and how is that benefiting you?
It allows me to run our internal training and tests and get an instant feedback and review of the users behavious.


    Manufacturing

Quick and effective training sessions

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
KnowBe4 provides a great amount of valuable training sessions applicable to all types of business. A company doesn't need to create and manage the training topics in its own system as KnowBe4 has attendance list, tests and refreshing sessions automatically scheduled based on the defined periodicity.
What do you dislike about the product?
There is an opportunity to expand the content in the site. I would suggest Lean Manufacturing concepts as they can also be applied in all types of business
What problems is the product solving and how is that benefiting you?
Training management, reporting, etc


    Renee L.

KnowBe4 - Easy and interactive

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Ihave used KNOWBE4 for most of my IT career and it just gets better and better! The many offerrings on the topics, from the movie series' to the games and the tailored to a specific audience for the modules such as C level trainigs etc
What do you dislike about the product?
In the phishing campaigns, it would be great if we could search on a user to see what email they received and not have to scroll through a long list of users until we see who we are looking for just to click on the email and see what they got.
What problems is the product solving and how is that benefiting you?
Educating our end users on the difference in Phish and spam. how to spot phish and other email threats


    Education Management

KnowBe4 training platform has streamlined our security awareness training and phishing simulations

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
User interface is easy to use and phishing and training campaigns can be setup easily.
There are broad variety of templates on different categoreis which are regularly updated as per the latest phishing trends which help us to stay ahead of emerging threats.
What do you dislike about the product?
Limited training modules in MODSTORE. Certain training modules repeat the same concepts. Difficult to customise training content to meet specific organisational needs. Content gets retired too frequently which causes to redo and update training program.
What problems is the product solving and how is that benefiting you?
It has immensely strengthened our organisation's security posture as employees are getting trained and educated on how to identify and report various types of phishing emails which has reduced the risk of successful phishing attacks.
Automated email reminder feature has also helped to ensure that the users complete their assigned trainings on time which has helped us to meet compliance from organisational perspective.


    Brian H.

Training team members—one phishing test and awareness session at a time!

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
KnowBe4 awareness helps The Escape Game team members spot phishing emails by teaching them what to look for and how to stay vigilant against cyber threats.
What do you dislike about the product?
I like KnowBe4, but I wish it had direct integration with Google Workspace for a smoother experience. We are still manually adding and removing user accounts.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training is helping The Escape Game team members stay vigilant by showing them real-world examples of phishing attacks. Through simulated phishing tests, they learn to recognize red flags like suspicious email addresses, urgent requests for personal information, and fake login pages. For example, they might receive a fake email posing as an IT support request asking them to reset their password—teaching them to check the sender’s address and hover over links before clicking. By exposing them to these realistic scenarios, KnowBe4 empowers team members to spot and avoid phishing attempts before they become a threat.


    Marketing and Advertising

IT PM

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Concise, easy to understand, engaging and can be tailored to different audiences from tech novice to tech savvy.
What do you dislike about the product?
Nothing for now honestly, perhaps better pricing plan, although I understand that there is so much inflation in the world.
What problems is the product solving and how is that benefiting you?
Human risk factor and it is really benefiting users in my organisation