KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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KnowBe4 services; just what the doctor ordered
What do you like best about the product?
Ease of setup/use & analyzing reports. w
What do you dislike about the product?
Nothing.This is a great product, well thought out, great team leading the development.
What problems is the product solving and how is that benefiting you?
We require our teachers and staff (anybody who uses email/computers) to attend annual training. With the great focus on cybersecurity, we needed something to conveniently help train the staff and make them more aware about Cybersecurity. KnowBe4 gets us there.
Recommendations to others considering the product:
You won't be sorry, or distracted. Recent addition of Popcorn training is another plus.
Staying ahead of failure
What do you like best about the product?
I can schedule mandatory training as part of the on boarding process. Additional training modules are available to staff.
What do you dislike about the product?
can not recover training modules if you accidentally delete them. This is valuable data we use to ensure all staff have gone through the process.
What problems is the product solving and how is that benefiting you?
Time is always a hurdle the online access allows staff to complete at their own pace. My staff often report how the training has benefited their personal experience and has saved them from a bad click.
Recommendations to others considering the product:
No need to hesitate. Get your staff in front of failures and provide the necessary training. Cyber criminals love Would've, Could've, Should've .
Excellent Security Training Tool
What do you like best about the product?
Training programs (5 minute micro-modules and the 10 minute topic ones), automated reminders, phishing tests, easy AD integration for accounts, smart groups
What do you dislike about the product?
The reporting tool is a little bit weak where we have to keep re-selecting the training module (it selects the top by default every time) if we find the output is not what we are looking for. It would be nice if it remembered what we selected last. The wording for the report seems just a tad unclear (I keep selecting the second one, but really need the third report), but that sounds more of a user issue.
What problems is the product solving and how is that benefiting you?
Security Awareness to users and ensuring users do not click on links and/or open attachments in illegitimate emails
Recommendations to others considering the product:
Highly recommended as it has multiple training modules, even short ones of 5-10 minutes along will full length videos of 25, 30, and 45. Follow up on their product is excellent and they help to make sure you are utilizing the product to its full potential.
Useful for phishing testing and security awareness training
What do you like best about the product?
If you want to phish your employees, this product is the one to use! They offer free phishing testing to start, and from there, you can sign up for yearly security awareness training and phishing testing at a low cost. The range of phishing templates available in the paid plan is amazing, and it's very fun to test your employees and see who does not pass.
What do you dislike about the product?
The security awareness training modules seem like it's a lot of work to manage and deploy for your users. There is just so much available and it can be hard to sell to your prospects.
What problems is the product solving and how is that benefiting you?
We are solving the business problems of IT security. Having your users security aware can save an organization from getting hacked. Cybersecurity training is a real need that should be practiced.
Recommendations to others considering the product:
Try the free phishing test first, to see if it's something you'd like to share with your clients.
Everything you need in user threat education and always growing
What do you like best about the product?
The system is set it and forget it. KnowBe4 is integrated with our AD so all our new users automatically receive notification of the initial course upon hire and monthly notices of new micro courses. Attendance is tracked and reportable. And there is new content regularly so our education is up to date on the latest threats. No excuses...well none that are valid :)
What do you dislike about the product?
No complaints here, the product has not had any challenges.
What problems is the product solving and how is that benefiting you?
We went from over 35% click rate to under 10% (5% last month!). We have an educated workforce that is cautious in most things they do. Haven't had Ransomware or other Phishing problems since implementation.
Recommendations to others considering the product:
Try before you buy and compare to other products. We have asked for a few customizations and for a managed solution, we are always told YES. We did not receive this level of support when shopping other vendors in this space.
KnowBe4
What do you like best about the product?
Great feature set. Excellent Customer success and support teams.
What do you dislike about the product?
Some configuration settings are not intuitive and take some digging to understand.
What problems is the product solving and how is that benefiting you?
Threat awareness, and a reduction in the number of malware incidents. Staff are quick to ask about anything suspicious.
Recommendations to others considering the product:
Great product.
KnowBe4 Security Awareness Training
What do you like best about the product?
The automated training campaigns when combined with the monthly exposure checks.
What do you dislike about the product?
There is really nothing to dislike in the product.
What problems is the product solving and how is that benefiting you?
The automated training campaigns combined with the monthly exposure checks help to ensure end users are aware and capable of responding appropriately to modern attacks. We have a measurable confidence level that our users are protecting themselves against these kinds of attacks.
Recommendations to others considering the product:
While this is typically a new expense line for most businesses, the costs are minimal when compared to the savings of thwarting even a small attack that would have otherwise been successful because of an untrained end user.
Coupled with enterprise and employee adoption of mobile, IoT and cloud solutions, security needs require the information technology team and human resource managers to recognize the increasing impact of employee behavior on enterprise security and risk management effectiveness.
Security awareness is a far-reaching concept; the term "security awareness" is commonly used to refer to a broad range of education, communication, and behavior management activities and learning outcomes. KnowBe4 is one of the few products available that will allow a thorough, automated and actionable way to measure the organizations security awareness.
Coupled with enterprise and employee adoption of mobile, IoT and cloud solutions, security needs require the information technology team and human resource managers to recognize the increasing impact of employee behavior on enterprise security and risk management effectiveness.
Security awareness is a far-reaching concept; the term "security awareness" is commonly used to refer to a broad range of education, communication, and behavior management activities and learning outcomes. KnowBe4 is one of the few products available that will allow a thorough, automated and actionable way to measure the organizations security awareness.
They help you be "in the know" BEFORE problems develop
What do you like best about the product?
With today's continually changing technology you need someone like KnowBe4 to “watch your back” as you balance security over productivity on a minute by minute basis. It is not “IF” you get attacked but “WHEN” you get attacked, and KnowBe4 does their best to make sure the weakest link “your people” are trained to minimize that risk.
What do you dislike about the product?
There is SO much content available. I didn't say TOO much, I just have other work to do ;)
What problems is the product solving and how is that benefiting you?
With email being a required and effective communication tool in today's market, it also is a security hole that can "stop the presses" in a heartbeat! Training, testing, (and re-testing) your people helps everyone sleep better at night.
Recommendations to others considering the product:
You need to find someone to trust in the security marketplace. I find Stu Sjouwerman's insight and background provides a very calming experience. It help's me sleep at night!
Cyber Security Training Made Easy
What do you like best about the product?
KnowBe4's training is very informative and many of my co-workers have really appreciated the content and what they learned. It is easy to use, easy to set up trainings, and easy to set up phishing emails.
What do you dislike about the product?
When I get busy with my other duties, and then come back to KnowBe4 to send out another phishing email, it took be a bit to remember how to do it. However, with the help of KnowBe4's Service Rep, he walked me through setting up trainings and random phishing attacks that will run continuously and keep people thinking about cyber security.
What problems is the product solving and how is that benefiting you?
Working in a healthcare system, we are vulnerable to Ransomware along with other attacks. Since implementing KnowBe4 training, many employees will question the emails they receive prior to opening them. We have actually stopped a potential ransomware attack.
Efficient and informative
What do you like best about the product?
Large selection of relevant topics covered
What do you dislike about the product?
I don't have any real dislikes i.r.o. the product
What problems is the product solving and how is that benefiting you?
PCI DSS IT security awareness. Better knowledge base.
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