KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Excellent education
What do you like best about the product?
I like that it trains our users in best practices. It raises the awareness. And our users are much, much less likely to click on links.
What do you dislike about the product?
Nothing of value is truly free. I might wish that it would slightly cheaper, but the value is there 100%. It is easily worth what you pay for. And I wouldn't want to do without the features.
What problems is the product solving and how is that benefiting you?
All our end users are concerned and aware of cyber security. It's a team effort and a constant conversation. I feel much more comfortable with our security now.
Recommendations to others considering the product:
Get it. The price is cheap compared to the risk mitigation that it offers.
Good overall security tool suite
What do you like best about the product?
Good LMS features, integrated phishing training/reporting, integrated policy review/sign-off process.
What do you dislike about the product?
training content comes from multiple sources, content may not feel like a common branded solution.
What problems is the product solving and how is that benefiting you?
Security Training / compliance automation, security policy review and sign-off, phish training and phish attempt reporting.
Recommendations to others considering the product:
A good suite of extra tools are provided such as password weakness testing and a tool to warn about users clicking on questionable links. Some tools may not work within some VDI solutions.
Some detail info may be quite buried within the interface. There is agood chance you can find whatever you're looking for but it might be 6-7 clicks deep.
Some detail info may be quite buried within the interface. There is agood chance you can find whatever you're looking for but it might be 6-7 clicks deep.
Using KnowBe4 for 2 years now help the IT Team to know our users security profile
What do you like best about the product?
A lot of contents, well built platform, easy to manage. Also the fact that KnowBe4 is generous, they're not afraid to implement something new and make it available right away.
What do you dislike about the product?
More multi languages training would be appreciated.
What problems is the product solving and how is that benefiting you?
Being able to push already well crafted security trainings in a matter of minutes is a time saver. Main benefits is that our users are now more aware of many forms of attack, they are also more vigilant with emails and attachments. A certain peace of mind since we can follow training progression and target specific users with proper training.
Recommendations to others considering the product:
A choice we never regretted.
Best in Class Security Awareness Training Platform
What do you like best about the product?
The ease of use to create an automated testing and training program. Our users are automatically registered and put into related groups based on their AD users information. This makes reporting and targeting training much easier and automated. We also use the Phish Alert Button to allow users to report suspicious emails.
What do you dislike about the product?
None that I have experienced. The product has delivered on all our requirements as a security awareness platform.
What problems is the product solving and how is that benefiting you?
User education and awareness of security threats in today's world.
Easiest and Quickest Product to Educate Employees
What do you like best about the product?
We have been using this product for about 3 years now and what we like best is how much our employees enjoy using the training's and have found them so helpful not only in their work life but also personal life.
What do you dislike about the product?
It is really hard to come up with a dislike but the one thing we have noticed that has been annoying is that some tests phish emails people get and do not click have accidentally been tracked like they did click on the link or attachment. That is hard to explain to the end user when they took the right steps and did not click.
What problems is the product solving and how is that benefiting you?
This has been hands down a life saver for us. Users are so much more aware and attentive to things that are going on around them. This has made them over cautious which I will take 100 times over.
Recommendations to others considering the product:
It is definitely a product that you have to put in the mix when looking at this type of product. They have been around a long time in this field and offer a great product. We have only used them but they have not given us a reason to switch.
KnowBe4 Security Awareness Training - Platinum
What do you like best about the product?
KnowBe4 has the most comprehensive set of options available for a SAT software. The PhishAlert button that end users can use to report a potentially malicious email is icing on the cake.
What do you dislike about the product?
I haven't really found anything I dislike about the software (using for about 6 months).
What problems is the product solving and how is that benefiting you?
KnowBe4 has helped bring security awareness to our company. End users are getting much smarter about what they click on
Recommendations to others considering the product:
If you compare on price and features, KnowBe4 will win on both. This is a leading edge Security Awareness Training program. The account manager will walk you through the process and make sure that you are on the right track to an effective deployment the entire time. HIGHLY recommend this comopany.
Great Phishing Education
What do you like best about the product?
The Phish Alert button is great for users to report scams
What do you dislike about the product?
nothing has stood out yet that I dislike about knowbe4
What problems is the product solving and how is that benefiting you?
educating end users about phishing and recognizing scams
Best Online Corporate Security Training and Testing Suite
What do you like best about the product?
Online access from anywhere. Up to date training and daily/weekly newsletters. Easy to use campaign setup for phishing, vishing, etc. testing.
What do you dislike about the product?
There is really nothing I dislike about what is offered. If anything maybe a future standalone desktop application for administrators but the online portal is well done.
What problems is the product solving and how is that benefiting you?
We are solving the issue of employee's not paying attention to incoming email and attachments. Through the training we have offered we are identifying areas/employee's that need further training. Additionally this is helping update other systems to avoid ransomware and spam.
Recommendations to others considering the product:
Read all instructions, check knowledge bases and ask for help.
Security Training & Phishing Campaign Review
What do you like best about the product?
I like how much you can automate the followups, track results and the visibility you get into those results. I love that knowbe4 helps me remember stuff, since I usually do that for everyone it has helped lighten the administrative tracking that I was doing.
What do you dislike about the product?
We have noticed that due to our environment our sandbox scans the phishing emails which causes employees to fail, however it is hard to tell if a failure was from that individual or our sandbox, since everyone says "I didn't do it." I also wish that we could eliminate false positives, for example if an out of office response is on during a campaign the user will fail because the OOO responds. Also I wish if trainings are going to be discontinued (ex. Executive Series) a notification providing alternative trainings would be helpful.
Also, We have the platinum level, but I'm finding it doesn't have as many trainings as it should, in order to get the most relevant stuff you need the highest level, so I wish there was more at all levels and not just the best at the top level.
Also, we still haven't been able to get the Phishing button implemented and it has been a lot of back and forth with support.
Also, We have the platinum level, but I'm finding it doesn't have as many trainings as it should, in order to get the most relevant stuff you need the highest level, so I wish there was more at all levels and not just the best at the top level.
Also, we still haven't been able to get the Phishing button implemented and it has been a lot of back and forth with support.
What problems is the product solving and how is that benefiting you?
The ability to track and ensure people complete trainings timely. I haven't used it yet but definitely looking into developing my own trainings and using the SCORM.
Teaching users to be vigilant
What do you like best about the product?
The knowledge that has been passed on to our end users. Between the testing and awareness training. While they usually stop by to celebrate the victory of passing a test more often than not it isn't a test that we've initiated rather a real phishing email.
What do you dislike about the product?
My biggest downfall has been keeping users in the system up to date. we're constantly growing and its been a missed resource to many times.
What problems is the product solving and how is that benefiting you?
Awareness Training, Both Scale able and documented. Live Phishing tests. Its almost like practicing with the real thing so authentic results
Recommendations to others considering the product:
Security Awareness easily addressed along with accountability. Users need to know what types of threats they can fall victim to inside and outside of work. The majority don't think before they click.
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