KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Great security training portal
What do you like best about the product?
The security awareness training content is very robust and rich. Our users are the weakest link when it comes to cybersecurity. Each year, we provide mandatory security training for all employees using KNOWBE4, and have received great positive feedback. The short duration trainings are tailored to develop the competencies of our users as it relates to social engineering, spear phishing, ransomware attacks and in general best practice for identifying security tactics deployed by hackers or intruders while they carry out their day to day tasks. The portal also offers tools that can be deployed to capture users that are prone to some of these security threats, which helps the IT department to better manage and secure our network and also provide more training for such users. Our users are now able to identify and report suspicious emails, text and calls when they receive it. We are better secured than we were before signing up with KNOWBE4 and also continue to pass audit compliance for cyber security awareness. We have seen ROI and will continue to use KNOWBE4 for our security training programs.
What do you dislike about the product?
We do not have any downsides to using KNOWBE4 for the organization's security awareness training, but instead have benefited more.
What problems is the product solving and how is that benefiting you?
The security awareness training content is very robust and rich. Our users are the weakest link when it comes to cybersecurity. Each year, we provide mandatory security training for all employees using KNOWBE4, and have received great positive feedback. The short duration trainings are tailored to develop the competencies of our users as it relates to social engineering, spear phishing, ransomware attacks and in general best practice for identifying security tactics deployed by hackers or intruders while they carry out their day to day tasks. The portal also offers tools that can be deployed to capture users that are prone to some of these security threats, which helps the IT department to better manage and secure our network and also provide more training for such users. Our users are now able to identify and report suspicious emails, text and calls when they receive it. We are better secured than we were before signing up with KNOWBE4 and also continue to pass audit compliance for cyber security awareness. We have seen ROI and will continue to use KNOWBE4 for our security training programs.
Recommendations to others considering the product:
The security vendor is about the best when it comes to security awareness training for any organization. We are very pleased with their product offering and support. The ROI will be seen within months.
Stop it before it is too late
What do you like best about the product?
The variety of options and how much you can detail. And on top of it there is an option to get all users trained and when you get HR involved you can make it mandatory. After the first round of tests with all the users we had a failing rate of 68%. Yes 68%.... that is when you have those clickers in the company who don't care. We did a second round to figure out if it was a fluke and had 56% fail........ After a mandatory training with HR involved everyone started to understand and we went down to 16%. What was in my eyes still too much. Did more individual training and then did another test and went down to 7%..... we are striving for the 0%.... but that will never happen I think......
What do you dislike about the product?
The report are a huge and sometimes it is hard to find what you are looking for. If there was a menu option to go directly to what you need.
What problems is the product solving and how is that benefiting you?
The problem of the standard clickers. The people who click on everything what comes in front of them.
Recommendations to others considering the product:
If you have those random clickers in your organization and you are constantly fighting with spam/virus or phishing data then it is time to train your company. It is remarkable to see what kind of improvement you will get after the first round of test and creating a custom training towards it.
And if you feel that there is still certain people that don't get it you can do some personal training.
Get the product. It really works.
And if you feel that there is still certain people that don't get it you can do some personal training.
Get the product. It really works.
A must have for any serious company.
What do you like best about the product?
The courses are very complete, the series are pretty entertaining and educational. Some game are also fun to try. But must of all, we can take the training at our own pace. Also, it has help us to improve our security awareness. I see it at the phishing tests. Also, phishing tests are amazing. Even myself have failed a couple of times, but most of my users have passed with no issues. And those who didn't pass, now are more aware. They tend to ask before they click, so I can see the improvement.
What do you dislike about the product?
Some courses/series, especially the newest ones, are not translated to Spanish, so I cannot provide them to all my users. Even some of my users are Japanese natives, so it is kind of hard to find the material in their own language. So I would recommend to update the translation to all the material sooner. Also, I would add new games. Probably I would add a service to periodically send a message to the users so they remember the basic point to keep in mind all the time. It's pretty easy for them to forget for a minute that they should be always alert.
What problems is the product solving and how is that benefiting you?
Our main goal was to provide formal security awareness training for my users. We used to provide a very formal training (usually 1-2 sessions per year) but it was too much formal, so my users got bored. Also, it was a mission impossible to gather all the users at one time. So, the main benefit was to provide a formal but also a fun training that my users could take it at their own rhythm. That allow us to provide the training to all the users without a excuse.
Easy to Use and Comprehensive
What do you like best about the product?
The admin portal is well laid out and it's very quick and easy to get a training/phishing campaign up and running.
What do you dislike about the product?
I think there should be more diverse training content at the paid subscription level. Having to pay for additional content doesn't sit well.
What problems is the product solving and how is that benefiting you?
Reporting is a massive problem solver. Gaining visibility into our user base and organization has been crucial for decision making.
This platform has helped out company say safe immensely.
What do you like best about the product?
I like the fact that I have an account manager that keeps is regular contact with me.
What do you dislike about the product?
I cant think of anything I dislike at the moment.
What problems is the product solving and how is that benefiting you?
We have a lot of phishing emails and KnowBe4 has really helped our staff stay on top of them and not clicking on them.
Good easy training
What do you like best about the product?
I like that I can set it up in advance and not have to worry about it.
What do you dislike about the product?
I wish there were more short trainings for people that related to phishing emails
What problems is the product solving and how is that benefiting you?
Making employees much more aware of what they are opening. No one wants to be on the clicker list.
Recommendations to others considering the product:
If you need an easy way to get employees
KnowB4 Review
What do you like best about the product?
Easy to setup campaigns that dynamically update with current information, as well active directory integration. Good training content. Love the customer support, as they proactively reach out often giving recommendations.
What do you dislike about the product?
i wish there was a better way to organize/tag selected Training modules. Once selected in Modstore, the list gets big and it is difficult to know which modules to select when creating campaigns.
What problems is the product solving and how is that benefiting you?
Phishing awareness, role based training
Great Program! Easy to automate!
What do you like best about the product?
KnowBe4 is super easy to automate and the phishing email templates are great. I can send out a collection of the best templates and really test out my coworker's knowledge of phishing emails. It has helped them to be more cautious about what they're doing every day when they're opening emails.
What do you dislike about the product?
The only thing that I can complain about at all is some of the training sessions. Some of them get a little repetitive and I wish there were more updated versions of them sometimes. They still come out pretty frequently so I can't complain too much.
What problems is the product solving and how is that benefiting you?
In the past, some of our salesmen or our other corporate positions have been compromised. We never ran into a ransomware attack but there were times when an email would be compromised, and that email would send out another compromising email to all of that persons contacts. Since we have started the program, our employees are way more cautious about opening sketchy emails and a lot of them will double check with me first.
Recommendations to others considering the product:
Try the demo first and if you like it, use it! It's great!
Excellent Service - More than I Expected
What do you like best about the product?
Excellent support getting started and good content. Their support staff has been completely helpful and friendly.
What do you dislike about the product?
I haven't found anything I dislike. Would be nice if I could assign a whole season of something like Inside Man instead of having to assign every episode.
What problems is the product solving and how is that benefiting you?
General security awareness for our office. Staff certainly is much more careful about phishing emails after the phishing training and simulations.
Fills a very nice void - especially for a smaller organization
What do you like best about the product?
We are a small- to medium-sized business (about 60 people) with a small IT staff. It would be a real challenge for the IT staff to produce quality, timely cyber-security training for our team - and do it on a recurring basis. KnowBe4 does this for us!
What do you dislike about the product?
Some of the training sessions are a little goofy. The "game" one was not well received. I recommend that you, as the "IT pro" go through each of the sessions before selecting them to assign to your team.
What problems is the product solving and how is that benefiting you?
We can now say that we have a cyber-security awareness and education program. We can also say that we do regular phishing testing. I can also look at the dashboard and see how my company's trendline is moving - is our team getting better at properly handling security risks?
Recommendations to others considering the product:
Definitely a good choice for us.
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