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Reviews from AWS customer

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2,238 reviews
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External reviews are not included in the AWS star rating for the product.


    Education Management

A Top Tier Training and Security Awareness product line

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
The thoroughness of the interface and options available to the user are very impressive but done in a simplistic way that is not overcomplicated like a lot of applications.
They
What do you dislike about the product?
The Mod store makes it confusing as to what is available for your license. The default should be to show what you have access to, not show things you cannot use.
What problems is the product solving and how is that benefiting you?
Helped train all of our staff on the severe security risks in the workplace, and helps us identify areas that need more focus with the Phishing Test program.


    Electrical/Electronic Manufacturing

KnowBe4 Security Awareness Training

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
Accurate and complete security awareness traning for employees
What do you dislike about the product?
Nothing to dislike about this product, it is good.
What problems is the product solving and how is that benefiting you?
To train our employees in security awareness to help protect users and the company.


    John W.

Application Support Specialist for North Texas School District

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
It is important to stay aware of the many threats that pose a risk in everyday email and web url activity.
KnowBe4 training aides in developing knowlege and tactics that will keep your business safe.
What do you dislike about the product?
Sometimes seeing the same repetitive presentations can be annoying. However, each person is different. Some may need more exposure to the same training than others.
What problems is the product solving and how is that benefiting you?
We realize benefits daily through prevention of accidental click-through to threats.


    Chemicals

Robust service, professional training

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
The all-inclusive service, from training to reporting
What do you dislike about the product?
That there are limited number of courses, translated to the languages we need. This means we will have to choose different courses based on the language.
What problems is the product solving and how is that benefiting you?
We want to train our employees in Cyber awareness, which has been accomplished. We see KnowBe4 as a powerful tool and service in this area.


    Simon C.

Complete, efficient, easy to use and implement.

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
The content is excellent, and the platform is very user-friendly. It offers a wide range of features, which I really appreciate. I also love the availability of multi-language content. Implementation was straightforward, and the customer support has been outstanding.
What do you dislike about the product?
Following-up with people that doesn't do their training is the downside. We escalate to manager but even some of them doesn't follow-up properly. We are integrating it in our official policies and will think at ways to penalise the staff that doesn't comply.
What problems is the product solving and how is that benefiting you?
We improved our situation a lot. We started with a failure rate of almost 25%, after about a year into the program we are down to around 5% which is a clear improvement.
Recommendations to others considering the product:
We looked at a few products but we are really happy with our choice, great product, great support, amazing.


    Nick M.

KnowBe4 is the best!

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
I think the sheer amount of varied and quality content is the best feature of the KnowBe4 platform. They are always adding content and I've never had to use the same module more than once in 2 years.
What do you dislike about the product?
I would prefer more "gamified" content that is more interactive than just listening to someone talk and then taking a quiz. I do like the little video episodes with actors.
What problems is the product solving and how is that benefiting you?
Our 1000+ users have increased Cyber Security awareness, are less Phish prone, and I hear about it from them quite often. I think the platform has been instrumental to us not being hit with ransomware.


    Logistics and Supply Chain

KnowBe4 Security Awareness Training

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
The content of the training modules provided, as well as the ease of use for end users.
What do you dislike about the product?
Interactive content is largely game based, and not professional to our execs.
What problems is the product solving and how is that benefiting you?
End user training, awareness for the various phishing attack methods. Educating users of policy.
Recommendations to others considering the product:
There is nothing else that approaches its training content.


    Higher Education

Security Awareness & Training at its best.

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
KnowBe4 Security Awareness Training is a comprehensive platform designed to provide organizations with the necessary tools and training to create a security-conscious culture. This platform aims to educate employees about the latest cybersecurity threats and best practices to prevent them.

One of the standout features of KnowBe4 is its wide range of training modules. These modules cover various topics such as phishing, ransomware, password management, and social engineering. The training modules are presented in an engaging and interactive format that keeps users interested and helps them retain the information.

The platform also includes a comprehensive phishing simulator that allows organizations to simulate real-world phishing attacks. This feature is particularly useful as it allows employees to see the impact of their actions in a safe and controlled environment. The simulator also provides detailed reports on the effectiveness of the training, allowing organizations to identify areas for improvement.

Another strength of KnowBe4 is its reporting and analytics capabilities. The platform provides detailed reports on user engagement, training progress, and performance. This information allows organizations to identify areas where additional training may be required and measure the effectiveness of their training program
What do you dislike about the product?
TherOne potential downside of KnowBe4 is its pricing model. The platform charges per user per year, which can be expensive for larger organizations. However, given the high cost of a data breach, the investment in cybersecurity training is likely to be worthwhile.e isn't much not to like. Having more integrations with systems would be great.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training is a comprehensive platform that provides organizations with the tools and training needed to create a security-conscious culture. Its wide range of training modules, phishing simulator, and reporting capabilities make it a valuable asset in the fight against cybercrime.
Recommendations to others considering the product:
Ensure you are aware of what your company is trying to achieve and that you have the support from senior leadership to implement a tool like KnowBe4.


    Dave M.

Security Awareness Review

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
The automation of testing has made it seamless into our Quarterly training.
What do you dislike about the product?
some of the flexibility in assigning training.
What problems is the product solving and how is that benefiting you?
Getting out staff to meet the training requirements has been a god send. Having the training in one place has also made the administration easier


    Consulting

KnowBe4 Is The Best Security Awareness Training Platform

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
It was excellent to know more about security information. The stimulation and content of the program were perfect. I will look forward to more details. The quality of the vendor's learning management system is really appreciable. It would be great if they could add more content by comparing the latest trends in the market
What do you dislike about the product?
Overall the product is excellent, but it would be nicer if we had more training, more content, and documentation to follow for the installation procedure. Also, if there are more videos on how to perform the deployment and setup, the product would be more appreciable.
What problems is the product solving and how is that benefiting you?
Improve compliance & risk management
Create internal/operational efficiencies
Enhance decision making
Improve business process agility
Improve business process outcomes
Improve customer relations/service