KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Good to know - Business knowledge that works for personal.
What do you like best about the product?
Love the simpleness. As with all of KnowBe4's training modules, they understand they are dealing with a variety of knowledge bases. Because of that, they keep things simple enough for everyone to follow. If someone gets lost, what good is the training going to do?
What do you dislike about the product?
There seems to be a good effort put into keeping things short, sweet and to the point. However, sometimes they could explain a little better. Maybe a little too much brevity.
What problems is the product solving and how is that benefiting you?
When we first signed with KnowBe4 we ran a couple baseline tests. Those tests showed we had a lot of people who didn't understand Phishing and other threats, nor did they realize the impact of those threats on the company. Now that we've been able to train people, their knowledge of the threats and understanding of how it benefits them personally, not just the company. Failure rates are down tremendously.
I liked the KnowBe4 training.
What do you like best about the product?
Being aware of what is latest scams going on in the world today and has up to date information.
Real events happening that they provide to us to help us make aware of things.
Real events happening that they provide to us to help us make aware of things.
What do you dislike about the product?
Nothing that I remember that I dislike about it. All information are helpful.
What problems is the product solving and how is that benefiting you?
Like the Phishflip and latest up to date scams emails knowledge that we get information for our team to avoid issues. And I really like the video training about the Inside Man which let you see how real and easy ways that people can hack or get into your company information.
Recommendations to others considering the product:
Is good knowledge for employee awareness so they don't fall into the traps
KnowBe4 - Excellent product!!
What do you like best about the product?
Excellent training platform with several modules and languages. Phishing testing product is also excellent with random phishing excercises.
What do you dislike about the product?
The phishing hook product that integrates with e-mail can only reside in your Outlook window instead of the individual e-mail which is counter intuitive. Otherwise, no issues.
What problems is the product solving and how is that benefiting you?
We have raised the awareness to phishing which is the # 1 threat to businesses with the use of random phishing tests as well as regular training.
Great content and easy to setup an effective Security Awareness Program
What do you like best about the product?
KnowBe4 has a wide range of training options across their different levels. This allows you to develop a training program that better fits your company's needs.
What do you dislike about the product?
Overall I like their product. The only item I would like to see is organizing different training programs according to the department in the console. Currently, the training programs are listed in the order created. We have had different training for Security Awareness, Human Resources, and our Safety team - it would be nice to see just the individual group training programs without having to scroll through the whole list.
What problems is the product solving and how is that benefiting you?
The phishing assessment templates are very helpful. Having different degrees of phishing levels works to gradually educate users and continue to train them on possible phishing attempts. The integration between phishing assessments and training allows you to setup a phishing assessment and then automatically enroll those that fail into follow up training.
Excellent campaign management features
What do you like best about the product?
KnowBe4's campaign lifecycle management features differentiate the platform from alternative solutions we have used previously. The ability to quickly deploy year-long test and training strategies with minimal effort has enabled our team to punch above their weight.
What do you dislike about the product?
The Active Directory integration wasn't very reliable initially, but this has improved over time. Generally, KB4's support has been good.
What problems is the product solving and how is that benefiting you?
Our primary use is simulated phishing campaigns and targeted training based upon results. This data-driven approach has significantly improved our phish-prone ratings over the past 12 months. We also see a difference in the culture - our staff are far more aware of the risks we face today. Furthermore, we have used the platform to deliver our own in-house compliance training.
Security Awareness Training Platform
What do you like best about the product?
In terms of automating phishing campaigns and training, knowbe4 is quite good.
What do you dislike about the product?
Reports feature, Role base Access Control
What problems is the product solving and how is that benefiting you?
Role-based access controls have improved slightly.
Recommendations to others considering the product:
Organizations with limited budgets can adopt this solution.
KnowBe4 and K-12 Education
What do you like best about the product?
We like that Knowbe4 is current with their pieces of training, and we can train our employees on the current issues going on in the world today. We have looked at other training platforms and KnowBe4 seems to work best for our organization.
What do you dislike about the product?
I don't feel like anything is missing with KnowBe4 Security Awareness Training. We use all aspects of their training material. Right now, I do not see where they need to improve.
What problems is the product solving and how is that benefiting you?
The biggest issue we see in our organization is making sure our users understand the red flags regarding phishing emails. We can train our users on what to look for, and this helps with our organization falling victim to cybercrime.
Recommendations to others considering the product:
I would recommend integrating with an Active Directory account if you can. It makes things easier. Have a dedicated person to oversee and manage the KnowBe4 platform for your organization. This will help ensure that the pieces of training and requirements are achieved. We use the Security Awareness part of KnowBe4, and we have also entered our organization's compliance agreements into the system that all employees have to view and agree to upon employment. This is an annual event that we go through at the beginning of each school year, and our employees are aware that it is coming. At first, we had where our employees could leave comments after completing their pieces of training but have since turned those off because you cannot make everyone happy and it just turned into a way for them to complain about training. We as an organization decided to turn this off because it would be required regardless.
Nice-pak/PDI Survey Review
What do you like best about the product?
1. Fully robust and accessible portal
2. Broad, diverse training content and materials
3. Automation opportunities and capabilities -- e.g., phishing
4. Dedicated and knowledgeable managed services staff
2. Broad, diverse training content and materials
3. Automation opportunities and capabilities -- e.g., phishing
4. Dedicated and knowledgeable managed services staff
What do you dislike about the product?
Scam of the Week email content is often "off the mark" and precludes our organization from sending these directly to our associates in more of an automated fashion.
What problems is the product solving and how is that benefiting you?
Firstly, our cybersecurity incidents have decreased significantly throughout the implementation our enhanced Security Training & Awareness Program, led by KnowBe4. This is coupled with improved employee metrics as a result of quarterly, mandatory training and our continuous phishing campaign that includes supplemental training for associates who fail the activity. Our human firewall has greatly improved as a result of the KnowBe4 platform, available content, and results from the work conducted with their managed services staff.
Surprised how much I like this product
What do you like best about the product?
The depth and variety of training offerings are quite impressive. They even have items for DEI training, which I did not expect. The product works great. After you send out a training or phishing campaign, the emails are sent out quickly or exactly in the manner you specify if you want them staggered. I also use the product to send out monthly phishing tips. I set it up and I don't have to remember to do it each month - it just goes. KnowBe4 support is FANTASTIC. Anything you want, they help immediately. They also stay in touch with you to ensure you continue to use the product and appreciate your investment.
What do you dislike about the product?
It can be a little tricky to set up initially and learn how to set up campaigns. They will set up a training call (or multiple) to get you started. It took me a while to get the hang of it, but now that I have it, it is such a great tool.
What problems is the product solving and how is that benefiting you?
Ongoing emphasis on security awareness and phishing techniques. We are just starting our first enterprise-wide training effort, so I can't fully comment on the benefits to date. The library is expansive so the possibilities are endless.
Very helpful. Those presenting information were very easy to understand
What do you like best about the product?
The information presentation was easy to follow
What do you dislike about the product?
I wouldn't say I liked the time involve in the presentation
What problems is the product solving and how is that benefiting you?
Being more careful when faced with images and questions I don't understand
Recommendations to others considering the product:
I don't have any recommendations
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