KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Easy going online training.
What do you like best about the product?
Easy to use and follow training. Understandable slides and voice is very clear
What do you dislike about the product?
I a little long course. some media controls are a little weird.
What problems is the product solving and how is that benefiting you?
Provides user's knowledge on cyber security in an easily understandable manner.
Engaging security training
What do you like best about the product?
KnowBe4 training modules are engaging, short, and relevant. They don't overuse one single format for each training module, instead they change things up by including well-produced short films, brief quizzes, interactive pictures, etc, so if users have several modules to complete it doesn't get boring. The website is very clean and intuitive for both users and admins.
What do you dislike about the product?
I have searched my heart and mind and cannot come up with a feature that doesn't work as expected or that could be improved. I haven't had a single issue with KnowBe4.
What problems is the product solving and how is that benefiting you?
Security training for our users has been streamlined and simplified. The reporting features allow us to easily see how our organization is doing and where our users may need more training.
Enterprise Awareness Product Security Review
What do you like best about the product?
Scenarios covered in the training such as software vulnerability, and phishing vulnerability are extremely helpful! End users can be in the know-how of potential threats with the topics covered. The content is very engaging and the availability in multiple languages is a big plus for large organizations that have a presence in multiple countries.
What do you dislike about the product?
1. Lack of SOPs to deploy the solution.
2. Need more step-by-step guidance with setup and configuration
3. Lack of ability to copy templates
4. Better design of the web console
5. Additional reporting capabilities needed
6. Lack of API's
2. Need more step-by-step guidance with setup and configuration
3. Lack of ability to copy templates
4. Better design of the web console
5. Additional reporting capabilities needed
6. Lack of API's
What problems is the product solving and how is that benefiting you?
Tracking and reporting on Phishing emails. Also the need to protect Pharma, Payer data that is HIPAA compliant. With the recent attacks on Healthcare companies, Security Awareness should be top of the list for any CIO
Excellent Partner
What do you like best about the product?
KnowBe4 has been a valuable tool for our end users. With the growing threats of cyber intrusion having a reliable teaching aid for our workforce has been instrumental in reducing our risk.
What do you dislike about the product?
We would prefer a few more new Videos. New videos for every quarter would be helpfull.
What problems is the product solving and how is that benefiting you?
We receive a significant amount of spam and phishing through email. Using KnowBe4 we have mitigated risks with the training.
KnowBe4's platform is simple to use and automation takes a lot of heavy lifting away!
What do you like best about the product?
The automation tools that KnowBe4 provides, such as Smart Groups, Phishing Campaigns, Training Campaigns, and the AIDA (Artificial Intelligence) drastically reduce admin required time in managing the awareness program. The attitude and character that all KnowBe4 employees bring to the table are outstanding. They have a great culture at KnowBe4 and it's made obvious through all communication, training, support, and their convention, KB4CON.
What do you dislike about the product?
I wish that the Reports and Analytics could be more customizable. There are a lot of great reports and analytics for failures, but we would like to see more data on users that Report emails as well. In Phishing Campaigns, being able to sort by columns in the Users tab would also be beneficial. There could be more games created. Being able to customize some of the non-video content in training (words, verbiage), as well as in the assessments would be benefial.
What problems is the product solving and how is that benefiting you?
The KnowBe4 platform is greatly increasing awareness through their training and phishing campaigns. We've been able to see the data in reports, that our employees are beginning to slow down and verify more often, increasing our security perimeter with the user first.
An Unexpected Turn
What do you like best about the product?
I am personally a favorite of the wide array of modules/training videos. There is so much that they even have an entire store! You can learn so much and I guarantee you that even if you're an expert, you'll still learn something. No matter how much experience you have in IT, CyberSecurity, or Phishing awareness, there is always something new to be learned through KnowBe4.
What do you dislike about the product?
Introduction to the admin side of things was a learning curve for me at first, but that's not to say that it's entirely a bad thing... You get a lot of advanced features when setting up users at your company for KnowBe4 Training. I had to have two sessions with my account manager to make sure I got the hang of things. There is a lot you can do in terms of customizability & configuration for training campaigns, so I can see somebody getting overwhelmed pretty easily by the amount of information/settings.
What problems is the product solving and how is that benefiting you?
KnowBe4 adequately stays up to date on the latest trends and IT news. Technology is constantly evolving and so are cybercriminals. KnowBe4 stays on top of what is the latest phishing attack or newly developed malicious scheme and does a great job delivering to its customers how to stay alert.
Solid, but repetitive.
What do you like best about the product?
Solid training tool that includes a good overall coverage of the topics a security professional needs to educate the user population.
What do you dislike about the product?
After the 1st year it gets repetive for employees. Year to year not much change.
What problems is the product solving and how is that benefiting you?
It's really helped in educating our employees on the basic of Phishing, Smishing, and overall security hygeine.
The information given was very valuable and would help all my colleagues.
What do you like best about the product?
The training makes you more aware of eve
What do you dislike about the product?
I didnt dislike any of it. The information was exciting
What problems is the product solving and how is that benefiting you?
How to make the employees more aware of the security settings
Knowbe4 has been a useful tool in the fight against cyber attacks!
What do you like best about the product?
Knowbe4 brings awareness to the customer. The training helps customers be prepared for the unexpected. Our customers are now part of the "defense team against cyber attacks.
What do you dislike about the product?
The setup can sometimes be confusing but support has always been available to walk me thru setups. Would like to have more spots available for students to also use this tool but the costs to add students would be prohibitive.
What problems is the product solving and how is that benefiting you?
Knowbe4 is creating a culture at our place where the customer talks about scams and attempts to access our systems. There is pride in the score achieved by individuals.
KnowBe4 is good training
What do you like best about the product?
KB4 is very user friendly. It allows our employees to do their required training in bite sized sections so they are not inundated with too much at once. Everything is explained at a basic level so even novices don't have issues.
What do you dislike about the product?
There really isn't anything that I can say bad about it. I have not heard any issues from users.
What problems is the product solving and how is that benefiting you?
KB4 helps us do our annual security training at a level that our employees can easily understand. It is also beneficial for phish training.
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