KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Engaging Videos
What do you like best about the product?
The videos are engaging. The users enjoy watching them. We do not receive any complaints.
What do you dislike about the product?
I cannot think of anything that I dislike about it.
What problems is the product solving and how is that benefiting you?
The need to educate almost 700 users across 6 locations and multiple remote locations.
Great support. Great content in training and the phishing campaigns have been great.
What do you like best about the product?
I like how you can pinpoint on what you are subscribed to see but at the same time see what is not available to you. I like that there are so many different ways to push the training. Either in training content that has 3 together or individually if you try to break it up.
What do you dislike about the product?
I wish you could customize or request to customize based on your companies policies.
What problems is the product solving and how is that benefiting you?
It is helping solve our overall security awareness training to include phishing and phishing campaigns.
Excellent curated list
What do you like best about the product?
The training courses I've seen are well made and informative. It can be hard to find content with relevant information but this has really good content. I am working with my team to expand our training program to include these training courses.
What do you dislike about the product?
My users. They get the email and think it is phishing. I have had difficulty getting users to log in for the course. That is a lack of communication on our end tho
What problems is the product solving and how is that benefiting you?
Security is a very wide topic. These trainings can specialize a bit better and provide more and better details. In our case it was the phishing emails. We are wanting to help get our users trained up on how to identify phishing emails.
Great learning tool with good opportunities to develop even better
What do you like best about the product?
The tool has good selection of content and surveys and reporting features, and once the techincal integrations are sorted, like AD sync, it is easy to use.
What do you dislike about the product?
Some of the content is outdated in the message. Some issues with user attributes mapping in modern Azure AD, and certain system limitations makes way for future improvement areas.
What problems is the product solving and how is that benefiting you?
Understanding the current security culture of the organisation and developing dedicated training plan.
Comprehensive and Necessary for All Organizations
What do you like best about the product?
What I most like are the model of awareness and culture that KB4 brings to the market. It's not onl a platform, it's a set of information that may be adopted using the transformation awareness model brought by Perry Carpenter and KB4.
What do you dislike about the product?
I miss more gamification options, more fun activities for our users and a reward model that an be adopted by companies to recognize engaged users and promote more engament.
What problems is the product solving and how is that benefiting you?
It's changing the lack of Security Culture and making people behavior in a safe maner due to the threats. It's a disruptive and innovative model. It's making history.
Well produced, tailored security trainings on demand!
What do you like best about the product?
The KnowBe4 Security Training is perfect for our end users. The training campaigns can be customized to how we deliver training, and there is always customizable, relevant content to use.
What do you dislike about the product?
No downsides! You can upload and customize your own if you do not find the specific content you are looking for. Always something to learn on the platform, A great experience!
What problems is the product solving and how is that benefiting you?
Training campaign creation and content delivery.
KnowBe4 has been a great tool in our environment with helpful metrics.
What do you like best about the product?
Based on the metrics provided by KnowBe4, the awareness training and regular campaigns have proven to help our users be more aware of the risks involved with phishing and other scam attempts.
What do you dislike about the product?
There's nothing I can say I dislike, but the only minor thing I can think of is their USB drive test doesn't work quite right at times and could use a bit of fine-tuning.
What problems is the product solving and how is that benefiting you?
Our primary concern with our users is phishing attempts since we handle lots of sensitive information. KnowBe4 has been a great help in lowering our risk factor over the time we've had it.
Positive experience for smaller organisations, and a varied level of content
What do you like best about the product?
It's an easy to access and deliver service with a reasonably large library of content in mixed formats, posters, video, games etc which caters for a wider audience.
What do you dislike about the product?
The content variance in quality is fairly random and we've had very positive and negative feedback depending on the content towards certain job specs, individuals, etc.
What problems is the product solving and how is that benefiting you?
Providing training to employees to comply with regulation, legislation and common security standards.
Tasks and Training
What do you like best about the product?
I like that with KnowBe4 we can send spoof emails that test our staff and increase their awareness and recognition of phishing scams.
What do you dislike about the product?
There are so many possible training videos, that finding exactly what you want can take some time.
What problems is the product solving and how is that benefiting you?
Just as the name implies, it is providing awareness training for our staff. This helps our staff be more mindful and vigilant when looking at their email messages to increase the chances of any scams before they can corrupt our system.
KnowBe4 has been great so far.
What do you like best about the product?
I like all the features that knowbe4 offers. I enjoy the fairly easy setup. As well as the ease of use.
What do you dislike about the product?
I dislike some of the security training modules. They don't feel super engaging and seem easy to comb over without much thought or actual learning.
What problems is the product solving and how is that benefiting you?
They're helping resolve the main of issue of avoiding phishing and being compromised from the human port.
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