KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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KnowBe4 Security Awareness Training is superior
What do you like best about the product?
KnowBe4 security training is awesome, having videos of Kevin Mitnick showing the crowd how easy it is to get hacked and credentials stolen is vital to teaching others that they need to be vigilant.
What do you dislike about the product?
The connection between active directory and the platorm is clunky using SCIM. There is alot of testing involving with maintaining users and preventing groups from being imported.
What problems is the product solving and how is that benefiting you?
We are trying to teach users to be more vigilant when handling digital communication ultimately, to prevent a breach at the company. The more users that are practicing good cybersecurity practice increases its hardiness.
Knowbe4: your complete solution for user Cybersecurity awareness training!
What do you like best about the product?
Highly customizable training where the exact topics you want covered can be selected and made available to users. Also monitors simulated phishing attacks and users that click are sent training content tailored to them. Training content is also interesting and fun to hold users' interest!
What do you dislike about the product?
We have not found any downsides to the product to date. Very customizable, affordable, easy to obtain reporting and metrics, and the content is very customizable and fun to keep users engaged!
What problems is the product solving and how is that benefiting you?
It solves the problem of providing engaging training content to our user community to raise awareness around our Cybersecurity program and prevent social engineering-type attacks.
Easy to administer, even easier to get data on the training.
What do you like best about the product?
I like that the lessons are up to date and include newer items on the horizon. They dont treat you as a dummy. Its just great training. The training is well received with our users.
What do you dislike about the product?
The training can get a little tedious but the users seem to enjoy it. I personally get all I can from the training but have to come back as I get bored of the questions.
What problems is the product solving and how is that benefiting you?
I believe it is training my users to spot suspicious email to report it or delete it. It also gets them aware and they alert to email that are not even spam, it works so well.
The brief videos were very informative.
What do you like best about the product?
Until this training, I didn't realize how often cyber hackers attempt to access your accounts. The trainings have made me more vigilant.
What do you dislike about the product?
I have not found any issue with the training.
What problems is the product solving and how is that benefiting you?
KnowNe4 has helped to better protect our district. I am watching my inboxes more carefully thanks to this program.
Great training material
What do you like best about the product?
Great training material content with real-world examples showing how easy it is for the "Bad Guys" to trick users into allowing them to bypass any security protocols in place
What do you dislike about the product?
Even though there are a lot of different training options available, it seems like most of the relevant content is newsletters and posters, which would be great if users would take the time to read them. Most of the really good training courses are only available in the highest tier subscription.
Additionally, subscription prices have risen significantly since we first partnered with KnowBe4, with very little in the way of new or updated features. It's getting difficult to justify the cost increases to senior management, and we will likely be forced to find a different vendor when our current subscription is up for renewal, unfortunatatly.
Additionally, subscription prices have risen significantly since we first partnered with KnowBe4, with very little in the way of new or updated features. It's getting difficult to justify the cost increases to senior management, and we will likely be forced to find a different vendor when our current subscription is up for renewal, unfortunatatly.
What problems is the product solving and how is that benefiting you?
Improving end user awareness of their role in cyber security and how important it is
Review from a GRC mgr
What do you like best about the product?
There is a large number of contents, various format
What do you dislike about the product?
Limited role-specific training content for customer service reps and developers
What problems is the product solving and how is that benefiting you?
Using AI/ChatGBT as an example, KnowBe4 was pretty quick to put some content out there, which is great. But I don't feel the content (that video on demand) failed to address what it means to average technology users; specifically, it did not touch on what users should not do to avoid security incidents when interacting with AI.
KNoHSo becuase you shoud so
What do you like best about the product?
informative, hands on, industry leading Kevin Mitnick and team designing with continual improvements and integrations that train in multiple facets via the annual learning, phishing campaigns and additional microlearning opportunities.
What do you dislike about the product?
the lack of granularity and abilities in the phishing portal to allow for more detailed campaigns, escalations, trainings and reporting to have better control of not only the phishing campaigns but also reeducation and reports.
What problems is the product solving and how is that benefiting you?
Providing annual training to help employees be more aware and vigilant to help protect the frontlines while aslo being reminded and educated with ongoing phishing campaings and real phising attempts.
Great platform for awareness campaigns
What do you like best about the product?
Very user friendly and relatively easy to learn. Tons of educational resources that allow admins to be creative in setting up campaigns.
What do you dislike about the product?
Some glitches have been difficult to troubleshoot (e.g., false positives) and it is challenging to reach a technical team member. Also would appreciate some info providing context for the industry standard benchmark to give it clear credibility, like the number of organizations involved in the estimates used in the benchmark.
What problems is the product solving and how is that benefiting you?
It's increasing our employees' understanding of phishing emails. Over time, report rates have increased and click rates have decreased.
Real world training
What do you like best about the product?
The methods they use are very similar to what someone would receive in a real world situation. All the different types of scenarios are gone over and various methods to police yourself are provided. If users actually pay attention during the training it can really help them learn when/how a security attack is taking place.
What do you dislike about the product?
It can be a little tedious for some users but most people should be able to handle the training. Most people tend to gloss through the training because they think they already know the topics.
What problems is the product solving and how is that benefiting you?
One of the methods we use is to send out test emails periodically to see who is actually paying attention. If a user opens the test email and clicks on the link within we know they need more training.
Best Training Tool Around!
What do you like best about the product?
What I love most about KnowBe4 security awareness training is how easy it is to set up and manage and the enormous library of constantly updated content. It is also categorized to make assigning specific training areas to users even more manageable.
What do you dislike about the product?
The only thing I did not like about the KnowBe4 security awareness training was when assigning assessments and some pieces of exercise. It would give a 100% completion to users that opened the movement but didn't complete the evaluation.
What problems is the product solving and how is that benefiting you?
KnowBe4 is helping to increase the awareness of our employees about cybersecurity threats and best practices. It also reduces the risk of successful attacks by equipping employees with the knowledge and skills to recognize and respond to potential threats.
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