KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Engaging Content That Makes Security Training Enjoyable
What do you like best about the product?
KNOW BE4 offers a variety of content that helps make awareness programs engaging and prevents them from becoming boring. This variety ensures the learning process remains smooth and interesting.
What do you dislike about the product?
However, KnowBe4 offers a limited selection of report models and graphs. As a result, if we want to generate certain reports, we first have to download the data as a CSV file and then manually create the report ourselves.
What problems is the product solving and how is that benefiting you?
The product helps raise awareness and allows me to conduct phishing tests.
Our Customer Success Manager is AWESOME!
What do you like best about the product?
The content that is provided is excellent and is great to share with staff. It looks well created. Tom Cunningham are Customer Success Manager has been great and really has shown us value in the product.
What do you dislike about the product?
Having an issue currently with a template error. It has been about 9 days since I submitted a ticket and have not heard back from support. I followed up and they still have not updated.
What problems is the product solving and how is that benefiting you?
Giving us the ability to train staff on phishing. Gives us the ability for users to submit potentially dangerous emails.
Effortless Setup, Feature-Rich, and Outstanding Support for Security and GRC deployment!
What do you like best about the product?
The platform is exceptionally easy to use and implement. Just takes 10 minutes, started using this weekly for security updates, has pompt customer support. Has many features and easy to integrate.
What do you dislike about the product?
Frakly there is nothing to-date which I dislike about what is provided.
What problems is the product solving and how is that benefiting you?
KnowBe4 provides stage-by-stage weekly, monthly GRC and security awareness deployments for corporates. THe content provided includes illustartive videos, presentations and as such content is out of the box. The content be be immediately used for running human in person cybersecurity and GRC compaigns with minimum effort putdown.
Extensive Training and Customizable Phishing Tests Make It Stand Out
What do you like best about the product?
I really appreciate the extensive range of training they offer. Additionally, I value the option to customize the phishing test emails for my users.
What do you dislike about the product?
At times, I find myself wishing there were more short training sessions available, each concluding with a test. I think this would help reinforce what I've learned.
What problems is the product solving and how is that benefiting you?
KnowBe4 enables us to keep our users up to date on the most current and relevant threats, while also giving us the flexibility to customize training for each of our departments.
A great tool for email security training
What do you like best about the product?
Knowbe4 easily integrates wit our IdP, making user management and training tracking a breeze. Implementing the tool takes a few hours maximum and only needs to be reviewed once per quarter depending on the need.
We have never had an issue requiring support but whenever we need to communicate with the them for our contract, we always have an answer quickly.
We have never had an issue requiring support but whenever we need to communicate with the them for our contract, we always have an answer quickly.
What do you dislike about the product?
Sometimes it can feel like you are always missing out on features available in a higher tier of subscription.
What problems is the product solving and how is that benefiting you?
Both for compliance requirement and for user training, having a phishing campaign with highly customizable templates (including a large library) is a great asset.
Our developers often talk about the emails they received to see if they can find our which are from a campaign and to us, this means they are more aware at all times.
Our developers often talk about the emails they received to see if they can find our which are from a campaign and to us, this means they are more aware at all times.
Easy Campaign Creation, But Videos Need Updating
What do you like best about the product?
The process of creating campaigns is straightforward and user-friendly.
What do you dislike about the product?
The videos feel somewhat outdated, and I think they should be updated to focus more on current, threat-based content.
What problems is the product solving and how is that benefiting you?
Awareness about phishing is important. Understanding how phishing works can help protect against online threats and scams.
Effective Phishing Training with Great Support, but Needs a Fresher Interface
What do you like best about the product?
It’s very interactive and easy to follow. The real-world phishing simulations really help reinforce awareness and good habits. The integration with Google Workspace is really easy to follow and their team is always awaiting for your questions and ready to help.
What do you dislike about the product?
Some modules feel repetitive after a while, and the interface could be a bit more modern and faster to navigate.
What problems is the product solving and how is that benefiting you?
It’s helped us spot phishing attempts and risky behaviors before they become real issues. And of course made everyone more aware and confident about cybersecurity topics.
Flexible Training Options and User Interaction Features
What do you like best about the product?
I like that the trainings have many options and settings and ways to notify and interact with the end user.
What do you dislike about the product?
I have not found anything we dislike about the product.
What problems is the product solving and how is that benefiting you?
KnowBe4 s allowing us to have fun with a very serious subject and to work with our workforce in a way that can help them both in their personal lives and their work times.
Intuitive and Engaging Security Training with Excellent Integration
What do you like best about the product?
I really enjoy using the KnowBe4 Security Awareness Training platform. I find it very intuitive and effective, especially because of its strong integration with Google services and its robust reporting capabilities, which make it easy to monitor progress and measure results. I also appreciate the learning experience it provides, the video-based training is engaging and well-structured, offering targeted content that helps users truly understand and retain security best practices.
What do you dislike about the product?
In some situations, having additional options to customize the content or reporting layouts for particular organizational requirements would be beneficial.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training is tackling one of the most significant challenges in cybersecurity: the human element. By providing ongoing education on topics like phishing, social engineering, and various security threats, the platform plays a key role in minimizing the risk of human mistakes that could result in security incidents. Additionally, it offers detailed reports and metrics, which enable us to monitor user progress and pinpoint areas that require further focus. This data-driven strategy not only enhances our organization’s overall security posture but also fosters a stronger culture of security awareness among employees.
KnowBe4 Review
What do you like best about the product?
The many class offerings along with the ability to tailor trainings for quarterly/yearly training.
What do you dislike about the product?
There is nothing at this time that I dislike about KnowBe4
What problems is the product solving and how is that benefiting you?
Ensuring our users are staying vigilant being aware of phishing email scams
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