Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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It's good
What do you like best about the product?
It's simple but with enough flexibility for us to do (most) everything we need to do. The UX is fresh, easy and engaging. It brings all learning together in one place including formal and informal (certification, compliance, social and knowledge sharing). For the most part the admin is straight forward and intuitive.
What do you dislike about the product?
Aside from a few quirks which you will find in any system there is nothing in particular I dislike. I do have a huge wish list of changes and improvements but luckily Docebo engages with this and lets you register your 'ideas', others can vote on them and you can follow them.
What problems is the product solving and how is that benefiting you?
Before Docebo learning was scattered across multiple platforms or not captured at all.
Our previous LMS was not a place that employees liked to hang out. They went there to complete their compliance requirements and left ASAP. Although even Docebo can't make Security training 'fun' it certainly does make it an overall m ore pleasing experience and once the employee is in the platform there is so much to engage them and keep them learning.
Our previous LMS was not a place that employees liked to hang out. They went there to complete their compliance requirements and left ASAP. Although even Docebo can't make Security training 'fun' it certainly does make it an overall m ore pleasing experience and once the employee is in the platform there is so much to engage them and keep them learning.
Solution to partner
What do you like best about the product?
Their thoroughness and attention to details has been exceptional in both training and support.The flexibility and professionalism of the staff has been world class on all (3) of my projects thus far.
What do you dislike about the product?
I have yet to be dissatisfied with Docebo.
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What problems is the product solving and how is that benefiting you?
Due to the exceptional experience we decided to partner with Docebo in the midst of using their platform for a client. Since then Docebo has allowed me to expand my business solutions by offering their LMS platforms.The advanced tools and support has afforded us more time, less man power and at competitive rates.
Docebo makes the impossible possible
What do you like best about the product?
Learning consumption of knowledge, and ability to share best practices through coach and share. Docebo makes it possible to transform ideas into reality supporting our employees on whatever comes next.
What do you dislike about the product?
There is nothing that I dislike. This an excellent product.
What problems is the product solving and how is that benefiting you?
We needed a portal for everything from sharing ideas to knowledge Docebo was the answer
Best in class AI-powered Learning Platform
What do you like best about the product?
As a superadmin I love the ease of use of the functions and features. The system is very intuitive and is constantly evolving to get better. I love the fact that we can provide Docebo with suggestions, and there is a whole community that can like or promote it and then Docebo adds those features to the platform. As a learner, I love the simplified mobile and desktop experience.
What do you dislike about the product?
The reporting and reporting dashboards could be better. Not necessarily a dislike, but if there were more powerful analytical tools built into the system as well as external connections to BI tools, it would be of great help.
What problems is the product solving and how is that benefiting you?
Learning consumption of knowledge, and ability to share best practices through coach and share. Since getting Docebo we have significantly improved our learner engagement and employee performance. The mobile aspect allows us to give an unbridled employee experience from a learning standpoint that is second to none.
Recommendations to others considering the product:
If you are looking for an all in one learning platform, that is best-in-class, this is your platform!
User Friendly Interface
What do you like best about the product?
Docebo has a very user friendly interface, making implementation a breeze. I was able to push it out to my staff with little to no training. It is easy to manage on the administrative side as well.
What do you dislike about the product?
There are some quirks to the system but they are generally easy to get used to.
What problems is the product solving and how is that benefiting you?
It has made implementation of training a breeze. I am also able to push out policy updates and collect esignatures easily.
Recommendations to others considering the product:
Get access to test sites. You will see how easy and helpful it is.
Docebo has enabled us to provide a quality training experience to our contractors.
What do you like best about the product?
Platform flexibility and integrations are great. Easy to use and straightforward to set up.
What do you dislike about the product?
Some admin features are a bit cumbersome. It improves every release though.
What problems is the product solving and how is that benefiting you?
First domain is Contractor training and on-boarding. Second domain set up for on-going education and certification. Two totally different use cases in one platform.
Excellent user experience, backend needs improvement
What do you like best about the product?
Docebo has spectacular interface and presentation for the learners. The interface for learners is wonderful and our users have had a simple and easy transition to the LMS
What do you dislike about the product?
Docebo's back end interface for administrators has some issues with work flow especially with multi site domains. The learning curve for keeping courses and users managed in the LMS is rather steep. It is very easy to misplace users and courses when you have multiple tenants and branches.
What problems is the product solving and how is that benefiting you?
We are conducting continuing training and onboarding during the pandemic through docebo. It has been an excellent tool for users to do self paced training
Robust easy to use LMS platform
What do you like best about the product?
It is very easy to use and to setup. For a person with no experience in an LMS I was able to easily setup a complete system with very little effort. The platform offers great flexebility..
What do you dislike about the product?
I cannot think of anything major that I dislike. I have run into some technical gliteches with the new layout but nothing that is a show stopper.
What problems is the product solving and how is that benefiting you?
To be able to have a world class LMS with minimal investment on our part.
Recommendations to others considering the product:
Take a good hard look at what is out there. We have been able to make the Docebo experience for our customers seamless.
Great Tool, Lousy Support
What do you like best about the product?
We moved to Docebo in 2019, which was a great experience. Coach and Share is the biggest selling point of the platform. It is what is keeping us with Docebo right now.
What do you dislike about the product?
Since the company went public, the support has gone in the toilet. For the easy questions, the team is quick to answer. For the more difficult questions, it takes an act of God to get them to respond. Each client is assigned a Customer Experience Manager who is suppose to be our champion inside the company. Our first one was with us through most of our first year and he was great. We have had three since then. The only way we have been even been able to get a response to emails was to go to a vice-president.
The company is working on improving the platform but many of the improvement don't seem to have had input from the user base. Docebo calls them upgrades. They are just changes.
The company is working on improving the platform but many of the improvement don't seem to have had input from the user base. Docebo calls them upgrades. They are just changes.
What problems is the product solving and how is that benefiting you?
We have nearly 800 employees in 20+ US states. Our LMS helps us in delivering and tracking training.
Recommendations to others considering the product:
It is a good tool but the company is in too much flux right now to recommend.
Facilitates the work of teachers.
What do you like best about the product?
I love usability.-I love usability. The software is structured for everyone's readiness. With all my classes, I like end-user perspectives and e-learning. It is very important to learn Docebo and the dream. She blends her incredible strength and expertise with an intuitive learner perspective that is difficult to execute. We want to be a good customer representative and every month we ask for feedback, ticket track and meeting. The support for talk is also amazing.
What do you dislike about the product?
A training checklist or skill test is the only thing not available during orientation planning. I want to see this feature extended to all users, as it is not only as a standard, but a common practice in training and development. Long installation, but useful for device customization. We were sponsored by a strategic consultant, and she was fantastic. Every little information we don't like.
What problems is the product solving and how is that benefiting you?
It's easy to prepare now. We can fit our content where our students need it. There are no daily training for trainers and users who can not participate can also support them. Many people take part (and click through the training without the content being assimilated). This makes us realize that we need to change the way we know, even in the most boring topics. One benefit is that we understand a need to adapt and improve our use of immersive microlearning videos and ensure that students retain quality learning material for longer periods of time.
Recommendations to others considering the product:
It is creative and easy to use, it provides good benefits to teachers and students, I suggest the implementation of this platform. The dynamism, innovation and input of the consumer propel it and its future.
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