Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Ease of Use of Docebo
What do you like best about the product?
As a former software trainer, knowing that users are going to be frustrated with too many clicks, or not knowing where to go in the system, is a key part of user acceptance. Docebo makes finding courses easy with minimal clicks! For the majority of our employees, it gives them access to course quickly, easily, and for some, with absolutely no training needed. Staying compliant is an important part of Diamond Healthcare and Docebo makes that process seamless and efficient.
What do you dislike about the product?
So, this just happened recently, otherwise, it would not even be a known thing. Docebo does a great job of confirming you want to remove an employee from a course, or enrolling someone in a course. There are lots of Are you sure? questions built in, which is great. But the one place there isn't, is in the users list, where you can change users back to Active or Deactivate. I just had another employee with admin access change over 2000 employee back to active. I now have to go back and deactivate them one at a time. The Are You Sure? question should have been built in there! But if that had not happened, I would have nothing but great things to say about Docebo.
What problems is the product solving and how is that benefiting you?
Having a centralized place to manage all the courses was an essential part of why Docebo was chosen as the LMS for Diamond Healthcare. With employees all across the country, being able to mange all their requirements and credentialing in one place was key. Docebo has accomplished that goal for us.
Lеаrnіng Mаnаgеmеnt Systеm Thаt Wе Dеsеrvе
What do you like best about the product?
Thе fіrst thіng thаt саught my еyе whеn I gоt асquаіntеd wіth thе аррlісаtіоn wаs іts іntеrfасе. It іs рlеаsаnt tо lооk аt, іt іs еаsy tо undеrstаnd, аnd еvеrythіng lооks аs іf yоu hаvе аlrеаdy wоrkеd wіth hіm fоr mаny yеаrs. Prоduсt іs соnstаntly еvоlvіng. Alsо thеrе іs а buіlt-іn аррlісаtіоn stоrе. Thіs mаkеs Dосеbо unіquе аnd unrереаtаblе. Nоw іt іs еvеn mоrе thаn thе LMS.
What do you dislike about the product?
In thе саsе оf thіs аррlісаtіоn, оnе оf іts аdvаntаgеs hаs bесоmе іts drаwbасk. I'm tаlkіng аbоut оftеn соmіng оut uрdаtеs. Whеn thеy ехіt, sоmеthіng іs соnstаntly сhаngіng іn tеrms оf funсtіоnаlіty, аddіtіоnаl fеаturеs, рlасеmеnt оf tооls оr thе sаmе іntеrfасе. Thіs dоеs nоt аllоw yоu tо gеt usеd tо thе еnd tо sоmеthіng sресіfіс. But іf yоu lооk аt іt frоm thе оthеr sіdе, yоu саn соnсludе thаt thе рrоgrаm іs соnstаntly еvоlvіng аnd dоеs nоt stаnd stіll, whісh іs grеаt.
What problems is the product solving and how is that benefiting you?
If tо drаw а gеnеrаl соnсlusіоn, thеn thе рurсhаsе оf thіs аррlісаtіоn wаs thе rіght dесіsіоn. It wаs аblе tо sоlvе mаny оf оur рrоblеms аnd thе tаsks аssіgnеd tо іt. Wе sаvеd оur tіmе аnd соnsіdеrаblе funds, whісh аllоws us tо fосus оn оthеr роіnts.
Recommendations to others considering the product:
If yоu аrе lооkіng fоr thе full-fеаturеd LMS рrоduсt, thеn yоur sеаrсh іs оvеr hеrе. If yоu аrе оnly а grоwіng соmраny, thеn thіs іs thе bеst thіng fоr yоu. In nесеssаry tо dіsреl yоur dоubts, just tаkе а trіаl vеrsіоn аnd try іt оut. It's оnly а lіttlе оf yоur tіmе.
Horrible Experience
What do you like best about the product?
I didn't really enjoy my experience using this LMS
What do you dislike about the product?
I dislike that it's not flexible and creating integrations to other tools is impossible. It's also impossible to get anyone at Docebo to help. Their customer service is horrible.
What problems is the product solving and how is that benefiting you?
They were solving internal training needs. It was good to try to at least start having some on-demand training.
Recommendations to others considering the product:
Pick a different LMS for internal training.
Docebo is platinum premium in market
What do you like best about the product?
I like that upgrades are all included in licence fee ( and they can be significant upgrades too!)
What do you dislike about the product?
Communities of practice and/or discussion forums
What problems is the product solving and how is that benefiting you?
We help New Zealand companies into a global product with local support.
Amazing, user-friendly LMS platform
What do you like best about the product?
I love the customer service and the almost overwhelming amount of features the platform offers. It's truly the ideal LMS for internal audiences (how we use it). Gamification, customizable dashboards, and reporting are just a few of the many helpful features.
What do you dislike about the product?
We've had the platform since February and are wrapping up our company-wide rollout. While I don't have too much negative to say at this time, I will say that I would love to see xAPI reporting visualization available soon. Right now, we have to extract the statements and use a different platform to visualize it.
What problems is the product solving and how is that benefiting you?
Increasing employee engagement, L&D footprint, and consolidating multiple learning platforms and resources into one, easy-to-use platform.
Unfavorable Support Experience
What do you like best about the product?
How customizable the platform is and how easy it is to get content in.
What do you dislike about the product?
Issues that come up during releases or behind-the-scenes releases that are not communicated out properly. Many times I have come across something like catalogs not sorting properly and chatted only to find out "yes, we are aware of this".
What problems is the product solving and how is that benefiting you?
Our onboarding process has been expedited in our support department. We are now able to give our external customers proper training on our complex features.
Docebo was the right decision for us
What do you like best about the product?
Docebo is an easy to use LMS that users can quickly learn how to use and navigate. As the System Admin, I like that I can design a user experience through the use of pages and menus. The implementation was relatively quick and painless.
What do you dislike about the product?
We use Docebo for external training only so the e-Commerce portion and subscription use as been limited for our needs. Would love to see these two areas evolve.
What problems is the product solving and how is that benefiting you?
We are launching the new LMS portion of our offerings. We did not have an LMS prior to Docebo so this is solving the need of delivering content to our online subscribers.
Intuitive platform with lots of configuration options
What do you like best about the product?
Docebo is fully customizeable and you can configure many different groups and branches to be able to segment learning to your users. Their chat support is always very responsive and helpful. Ask them a question via chat and someone gets back to you within a couple of minutes and you can chat through your question.
What do you dislike about the product?
The notifications take some getting used to setting up and they can be a bit clunky. Certifications are also possible in Docebo, but aren't ideal for all use cases.
What problems is the product solving and how is that benefiting you?
Docebo makes it easier to onboard our employees and deliver training to those who work shifts at odd hours. It's also easy to pull reports and allow our managers to pull reports for their own employees, ensuring that training is completed.
Wonderful company to grow with
What do you like best about the product?
Eagerness to help find solutions for our business model then implement them.
What do you dislike about the product?
While I love the new features, there are some foundational features that seem to have been left unfinished. There are some typical LMS features, common to every other LMS I have worked with that do not seem to work. The retraining model not linking to completion of the original course for one.
What problems is the product solving and how is that benefiting you?
Developing a dynamic workforce. We have reached a far larger audience than expected and Docebo's flexibility has allowed us to drive that using the platform rather than external solutions.
Recommendations to others considering the product:
Do your homework and check all the boxes.
not very intuitive, lots of guessing to get around
What do you like best about the product?
robust, easy uploads, our Rep, and other things
What do you dislike about the product?
Mobile app is the worst, i train field reps and the mobile app is a big dissapointment old look and feel of laptop
What problems is the product solving and how is that benefiting you?
Training assignments and records
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