Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
662 reviews
from
External reviews are not included in the AWS star rating for the product.
overall solid and efficient, missing nuanced details to enrich developer experience
What do you like best about the product?
customizable and bespoke page designs to align with campaign materials
What do you dislike about the product?
navigation of widgets on customizable pages
What problems is the product solving and how is that benefiting you?
helps bridge the learning gap between our products and how to use them effectively.
Customizable Learning Platform - Built for today's learning needs and the future of learning!
What do you like best about the product?
We moved to Docebo from a platform that was also our HRIS system. We could not create or run reports or configure the platform's look and feel. With Docebo, we have created a highly visually engaging platform for our learners that we fully control. We also have the best of your traditional LMS functionality with LXP capability, so there's no real need to layer another platform on top of it.
What do you dislike about the product?
There are a few options for admin permissions, and most of the time this works out well for us. It has allowed us to build out a self-service model for reporting needs, but the area where it falls short is with page management permissions. Page creation and editing permissions only exist at the Superadmin level, and we have a few use cases where we would like someone to help manage design elements but not have full admin permissions to keep our data safe.
What problems is the product solving and how is that benefiting you?
Docebo is helping us create targeted and customized learning experiences so that our learners are engaged and find what they need from the moment they enter the platform. This has enabled us to reduce the number of LMS systems within the company by bringing in a solution with Docebo that meets both our enterprise L&D needs, and the needs of our sales enablement learning team.
Powerful, flexible platform for a wide range of solutions.
What do you like best about the product?
I love the openness of the platform such as the robust API, and the flexibility of many of the features. This allows creative solutions to many problems to be developed, even if not precisely what you were thinking of doing. Additionally, the support, product team, and community of users are second to none in terms of helping.
What do you dislike about the product?
Some more transparency on the platform-wide thinking and roadmap would be great. Update drops are continuous but often feel a bit random and not what would be considered high need. It would also help to better plan where to make worthwhile investments of customizations where needed, knowing the timeline of when things might be improved.
What problems is the product solving and how is that benefiting you?
Creating, managing, providing access to, and tracking a full curriculum including elearning, virtual classes, skill builder sessions, and content sharing for 15,000 users across the United States.
Docebo is a user friendly tool for learners and administrators
What do you like best about the product?
The ease of administrating the tool to our learners around the world.
What do you dislike about the product?
We are a federation which allows us to provide one default experience and our federation to provide their own. But, there are some things in the system that don't work well with our set up...we have work arounds for most things; but not all.
What problems is the product solving and how is that benefiting you?
Our old system was not user-friendly for the learners or the administrators. Docebo allows us to leverage the Power User functionality to enable our federation to control their users and courses while collaborating with our main office (me). This makes the experience appropriate for the audience. Achieving something as simple as that was next to impossible in our old system. Thanks to Docebo, we are more engaged than ever.
Docebo lots of opportunity for your LMS
What do you like best about the product?
By far the best part about Docebo is the supportive community of users. People there are super friendly and often willing to help. Other platforms I've used did not have such a vibrant user community. The platform has a lot of options and opportunities for LMS, and when we were reviewing LMS a few years ago Docebo was one of the top.
What do you dislike about the product?
Docebo can be glitchy at times. You'll set up an enrollment rule or a group setting, and it isn't working and then you email support, and suddenly it works. I'd love to see some of this glitching worked out. I'd also love to see better notifications where you can use multiple variables. I wish it was easier to set up notifications for learning plans. A lot of how we had to set up our system we had to hack the platform. The good news is the platform is customizable, so there are many possibilities!
What problems is the product solving and how is that benefiting you?
It allows us to provide unique learning experiences for our diverse learning community. We were also able to create a learner community for our learners to connect and share with each other.
Docebo has helped us succeed!
What do you like best about the product?
The people that work there are really invested in helping customers achieve success. The platform is so versatile we are able to provide a robust catalog of offerings. We've been able to provide easy-to-access learning to our customers and employees.
What do you dislike about the product?
The only real complaint is that sometimes when we contact support, it seems like it's a bot and not a real person. It sometimes feels like they are listening to respond and not to understand, which can be frustrating.
What problems is the product solving and how is that benefiting you?
Docebo has helped us decrease time to onboard, lower churn, reduce calls to support, and increase product adoption. We are also able to onboard new hires faster because Docebo allows us to streamline their training.
Using Docebo to manage an external, commercial LMS and e-learning shopfront
What do you like best about the product?
Relatively intuitive to use and fully featured enough to get off the ground quickly.
What do you dislike about the product?
Obvious that the system and user interface is going incremental updates as there are inconsistencies in its look, format, layout and approach to features. Seems limited in several areas such as SEO for the commerce page, admin privileges for Power Users, fields for reporting etc.
What problems is the product solving and how is that benefiting you?
Not sure! We use an external third party agency to manage our system for us. We have hit roadblocks and frustrating limitations to simple features and uses but workarounds are usually found to solve these.
A leading LMS solution... but could be better
What do you like best about the product?
Docebo Learn is fairly intuitive to use and enables to us to roll-out training quickly and easily at scale.
What do you dislike about the product?
Limited customisation available in terms of UX and basic aesthetics without the help of a coding professional.
What problems is the product solving and how is that benefiting you?
Rolling-out our digital corporate training and external CPD courses.
It been a good year
What do you like best about the product?
The amount of control we have over the design and the flexibility in the platform to add our branding
What do you dislike about the product?
The number of new products coming out at additional costs and the lack of improvements to the basic platform and its functionality
What problems is the product solving and how is that benefiting you?
It's helping us have more of a blended learning, with live sessions, eLearning and just-in-time resources available to learners so they can access at a time that suits them
Inches away from incredible customization and freedom
What do you like best about the product?
Docebo is an overall solid platform that allows you to simply set up your learning platform and just go with it, but also break under the hood and achieve full customization (at your own risk, of course). As of mid-2023, it is still wrestling with the legacy design choices that impact your experience (not your users), but it's nothing tragic. If you're creative and willing to experiment with CSS and HTML, you will be able to achieve wonders with this robust platform. If you're not, then it's easy to use preset pages and publish courses for your audiences.
What do you dislike about the product?
It is not the most intuitive and easy to admin platform. You will sometimes find yourself lost in the interface, and you will encounter some inconsistencies with the UI. Some features lack freedom; for example, a contest only has a couple of triggers when it should have a logic builder. While full and crazy customization is allowed, it is not supported. If Docebo decides to go towards a more headless solution, it will become the only reasonable choice on the market for companies serious about enablement.
What problems is the product solving and how is that benefiting you?
Docebo is a Swiss army tool that allows us to solve any issue coming our way in the enablement process. While it has it's downsides, there wasn't a necessary action that we couldn't perform in it.
showing 251 - 260