Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Docebo service and support are very advance!
What do you like best about the product?
Easy to use, flexible and customized system, support and service very committed and solution driving.
The system is aligned with the market needs and innovation.
Deeply recommend checking the Docebo content as providing a learninghub with a high experience!
The system is aligned with the market needs and innovation.
Deeply recommend checking the Docebo content as providing a learninghub with a high experience!
What do you dislike about the product?
In general the ILT capability can be improved more as like the ILT sessions,instructors management and etc.
But its providing a good solution in general but it can be even more..
But its providing a good solution in general but it can be even more..
What problems is the product solving and how is that benefiting you?
Im in very dvise flexible organization with The organization I work in is very diverse and we need the opportunity to create several learning experiences and process management that are completely different from each other.
We have had a positive experience with the system
What do you like best about the product?
Your system is incredibly user-friendly and intuitive, making it easy for both newcomers and experienced users to navigate and accomplish their tasks seamlessly. The user interface is thoughtfully organized, with straightforward controls that require minimal effort to master. Moreover, your exceptional support team is always at our service, ready to assist with any inquiries or concerns we may have.
What do you dislike about the product?
Your reporting needs improvement to better meet user expectations. Additionally, I propose to have the option of sending email notifications as calendar invites to enhance the scheduling process and overall user experience.
What problems is the product solving and how is that benefiting you?
Having all the learners' data centralized in one place enables us to track their learning progress efficiently. Furthermore, this system has proven instrumental in automating various processes, streamlining our operations effectively.
Outstanding LMS platform with exceptional customer support
What do you like best about the product?
How versatile it is and the personalization possibilities it offers.
What do you dislike about the product?
Some platform areas (such as the certification or the certificate ones) are not so intuitive and can take some time to master. However, they offer a vast quantity of supporting materials and tutorials to guide you in their helpcenter. They also have a very responsive support team.
What problems is the product solving and how is that benefiting you?
We use docebo to host most of our Digital training interventions (produced internally) - both at global and functional level -. The principal use we are giving to it now is to track compliance training and also to train our customer care agents. We are working on expanding the use of docebo and boosting the engagement of our users with the platform with the implementation of more gamified experiences.
A key tool for achieving our business goals
What do you like best about the product?
Very easy to use for our customers and great interactions
What do you dislike about the product?
Many notions to know to administer in the right way
What problems is the product solving and how is that benefiting you?
achieve the goal of training a large number of users
Application works as designed. Support ist great!
What do you like best about the product?
- Monthly Meeting with Key- Accounter to adress topics
- Well working Support process
- Knowledge Database with videos
- Professional Staff
- Well working Support process
- Knowledge Database with videos
- Professional Staff
What do you dislike about the product?
Nothing so fare. We are just starting our expirience.
What problems is the product solving and how is that benefiting you?
Platform for Training offers to External
Download of Training documents
Elearnings
Download of Training documents
Elearnings
Excellent experience so far!
What do you like best about the product?
Docebo is a really really well rounded LMS. From service to functionality - everything we have experienced so far has been second to none!
What do you dislike about the product?
The only downside that I have come across to date, it the certification templates. I feel that they should be more dynamic and super admins should be able to do more with them (easily add photos, add branding - fonts, colours etc.). There could also be more dynamic aspects of the groupings and branches. I think it should be easier to set up fully automated groups.
What problems is the product solving and how is that benefiting you?
Ultimately, using Docebo is allowing us to multiply efforts. We are now able to mass roll out training content online meaning that compliance is almost instant! When compared to 'pre Docebo' times, where we had to roll these courses out to 150+ employees, 10 at a time... It is so so much better!
Helpful Partner and great CSM who advice you through your transformation journey
What do you like best about the product?
On time response to support and understanding and analysing the business case , team do their level best to help answer any query and you get great learning insights
What do you dislike about the product?
there is no particular thing I dislike about Docebo however I find it pricy comparing to other LMSs available, may worth the value but making it hard considering the market situation
What problems is the product solving and how is that benefiting you?
Docebo helping improving customer experience duirng learning process and help us as organization get our courses more organized with track records , recording VILT is added value
Great LMS Platform
What do you like best about the product?
User-friendly interface
Customizability
Rich content management
Tracking and reporting
Multi-language support
Customizability
Rich content management
Tracking and reporting
Multi-language support
What do you dislike about the product?
Integration capabilities
Complexity for beginners
Customization constraints
Complexity for beginners
Customization constraints
What problems is the product solving and how is that benefiting you?
Centralized Learning Management
Scalable Training
Tracking and Reporting
Compliance and Certification Management
Scalable Training
Tracking and Reporting
Compliance and Certification Management
Easy Platform to use
What do you like best about the product?
Docebo is an easy LMS to use as an administrator. The support has drastically improved and I have the feeling we are understood when we face an issue. The fact to have a monthly call with our Customer Success Manager to review our issues gives the impression Docebo understands our concerns.
What do you dislike about the product?
Sometimes for some actions, you need too many clicks to reach what you want to achieve. Some new released implementations should remain BETA as all the functions aren't there. When we face a bug and when Docebo gives a workaround and says "open an idea", you can feel frustrated.
What problems is the product solving and how is that benefiting you?
Docebo is very helpful for our basic administrative tasks during our daily business. It also well integrates our tools (Lectora and Adobe Captivate) to create our training materials.
Great variety of functionality and user friendly
What do you like best about the product?
Docebo's support team from moment I met with someone to discuss potential business to 2 years later with anything we need to enhance or support our system use.
What do you dislike about the product?
Some of the reporting that would be ideal for our use, isn't currently available. The info is there but needs to be broken in various report rather than combined in one. Checklists- really need a reporting feature.
What problems is the product solving and how is that benefiting you?
Our company is very dynamic in the makeup of our work and experience. Docebo has allowed us to make learning available for every employee regardless of their role and current abilities. It allows us to track not only training internally, but external training and certifications, as well as check in with employees regularly on their progress.
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