Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Docebo offers the right amount of flexibility for our different use cases.
What do you like best about the product?
The ability to adjust the feature set ensures that each of our different departments needs can be met without sacrificing the experience for any of the others.
What do you dislike about the product?
There are slight inconsistencies between similar feature sets that can become blockers if not identified early enough.
What problems is the product solving and how is that benefiting you?
We are able to customize the look, feel, and features for each of our domains independently. This allows for parallel deployments without interruptions.
Docebo is a leader in Learning Management Systems!
What do you like best about the product?
I like that they are always elvolving and pioneering to keep growing and evolving their platform. They listen to their customer needs and take in product feedback and actually implement it.
What do you dislike about the product?
It is an extremely customisable tool which does require effort to configure at times. There is some work that needs to be done to make things work as expected.
What problems is the product solving and how is that benefiting you?
Enrollment rules, easy scheduling of Instructor-led sessions, social learning opportunities, through the connect integrations we automate the provisioning of users along with custom information that populates from our HR platform. We also make use of Google Calendar Integration to automate calender invites that go out for instructor-led training
Jihane
What do you like best about the product?
1. She keeps us abreast on all the info we need to know about the platform.
2. I appreciate the sessions for new products and hooking us up with third party providers and other customers whose cases can be useful or insightful for us.
3. She has a very bright and nice demeanor every single time. I don't ever feel that we're a "chore" or an item she needs to check off her list of things to do.
4. She and Evan really listen well to our discussions. I don't think I've ever experienced a moment with them when they didn't catch something because they were probably thinking of something else or got distracted. We always have their full attention.
5. She's honest about items she needs to check first and doesn't pretend that she knows it.
2. I appreciate the sessions for new products and hooking us up with third party providers and other customers whose cases can be useful or insightful for us.
3. She has a very bright and nice demeanor every single time. I don't ever feel that we're a "chore" or an item she needs to check off her list of things to do.
4. She and Evan really listen well to our discussions. I don't think I've ever experienced a moment with them when they didn't catch something because they were probably thinking of something else or got distracted. We always have their full attention.
5. She's honest about items she needs to check first and doesn't pretend that she knows it.
What do you dislike about the product?
Nothing really. Jihane has been a great CSM to work with that I really look forward to our bi-weekly syncs. I can't think of anything I dislike about how Jihane is as our CSM.
What problems is the product solving and how is that benefiting you?
Completion tracking: has been on point since Day 1
Scheduled Reporting: made tracking and reporting completions for such a huge organization a breeze even with the limitations (i.e., file size, etc.)
Workday Integration: it's not yet perfect but still beats updating users manually
Scheduled Reporting: made tracking and reporting completions for such a huge organization a breeze even with the limitations (i.e., file size, etc.)
Workday Integration: it's not yet perfect but still beats updating users manually
Review for Docebo and CSM Jihane El Fassi
What do you like best about the product?
On behalf of Fujitsu Training Academy -
Docebo Community has made life easier in terms of finding the right workarounds or solutions.
Monthly Product Updates are explained in a simplified manner.
Jihane has been very responsive and helpful in terms of providing quick workarounds and solutions for almost every issue that we faced from Transition until Go-Live.
Docebo Community has made life easier in terms of finding the right workarounds or solutions.
Monthly Product Updates are explained in a simplified manner.
Jihane has been very responsive and helpful in terms of providing quick workarounds and solutions for almost every issue that we faced from Transition until Go-Live.
What do you dislike about the product?
Ideas take a lot of time to be implemented and can be done faster.
Certain basic functionalities like archiving and notification tracking could be improvised.
There is very less scope for Customisation.
Certain basic functionalities like archiving and notification tracking could be improvised.
There is very less scope for Customisation.
What problems is the product solving and how is that benefiting you?
Docebo has a simplified certification process which has been helpful in carrying out our Channel Partner Certification Program for over 50,000 Partners.
Learning Plan functionality provides a systematic arrangement and grouping of courses according to the products.
Learning Plan functionality provides a systematic arrangement and grouping of courses according to the products.
Very good off-the-shelf LMS providing enough interactivity
What do you like best about the product?
Userf friendly usage and structured Knowledge Base.
What do you dislike about the product?
Sometimes information in Knowledge Base could be written in more details and also slightly more customisation would be appreaciated especially for ILT courses
What problems is the product solving and how is that benefiting you?
User friendly LMS where customers and internal users usually navigate easily, obviously not in such an advanced way. For our business case when the booking is done via Salesforce the native integration with Salesforce was a plus even though we had to customise some aspects using our IT team
At the basic level a good learning platform, with some issues and frustrations
What do you like best about the product?
Having a ready made learning platform where we can build out courses and webinars is our primary use of the platform. It's also useful being able to automatically generate certificates on course completion, and build out catalogues of courses to group them together. Many out of the box features are also useful - course completion %ge, customisable power users etc.
What do you dislike about the product?
The trend of Docebo splitting out some of their features that incur a further cost isn't ideal - while I understand this with some products (e.g. Shape or Flow), it feels like Learning Impact and Learn Data perhaps should be part of the main product.
Some features have also not been particularly helpful for our use-case, the recent auto-tagging feature for example, which for a period of time was non-optional, and now has required us to go back and remove these tags manually now the option to turn it off exists.
Some features have also not been particularly helpful for our use-case, the recent auto-tagging feature for example, which for a period of time was non-optional, and now has required us to go back and remove these tags manually now the option to turn it off exists.
What problems is the product solving and how is that benefiting you?
Docebo provides us with an out-of-the-box solution where we can create online courses, and arrange webinars, for providing training to our users. This was particularly useful in the pandemic, but we were also wanting to provide more online training directly aside from this. This enables us to provide this learning experience and directly control how our users engage with our training offer.
Best case for a midsize enterprise all-in-one LMS solution
What do you like best about the product?
The flexibility of the audience/content mapping, and how easy it is to leverage the same training module in differentiated learning paths.
What do you dislike about the product?
I'd love more options on the gamification module.
What problems is the product solving and how is that benefiting you?
It helped us scale our learning services. Our audience is comprised of both company employees and clients, with segregated authentication methods and hybrid curricula.
Tools at your fingertips
What do you like best about the product?
I love that you are able to assign and track users courses and tranings. Action log Reports are easy to review and understand.
What do you dislike about the product?
Sometimes it does not recognize that a course was completed resulting in duplicate work being done.
What problems is the product solving and how is that benefiting you?
Docebo has helped with keeping track of trainings and ensuring everyone in the field is recieving the same information the first time around.
Docebo supports our mission and vision
What do you like best about the product?
Docebo has increased our capacity to build content for internal and external stakeholder by addressing their needs within a platform that allow learners to be part of our organization's experience. The Docebo team is professional but is accessible to our needs with timely feedback and support as we build community to our mission and vision.
What do you dislike about the product?
There is nothing that I do not dislike about Docebo. If I have a challenge, they have a support system that will address it and ensure that I have the next steps for support.
What problems is the product solving and how is that benefiting you?
I am thrilled they have a community providing experiences, and Docebo listens. They are working with Learning Impact to increase how this feature will improve our work.
Great experience
What do you like best about the product?
Docebo's greatest strength lies in the vast customization options, both from a data architecture perspective and from an UI/UX perspective. The platform comes with a user-friendly administrative interface and robust documentation, making it easy for any admin or power user to get up to speed in little to no time. A special mention also goes to the people at Docebo, including the support team - they have always been incredibly knowledgeable and helpful.
What do you dislike about the product?
While Docebo is a mature solution, naturally, it is not perfect. To address this, Docebo offers a great Community platform, which allows Docebo users to propose improvement ideas and to vote/comment on others' proposals. To share a specific example, the enhancement proposals I follow closely are related to more flexibility regarding the ILT setup.
What problems is the product solving and how is that benefiting you?
Docebo allows us to accommodate employees, partners, and clients within one single platform. Thanks to the vast customization options, learners only see what they are supposed to see based on their different roles and affiliations.
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