Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Docebo - Open to Feedback and AI Learning Machine
What do you like best about the product?
Docebo is always innovating. They have a community site that gives product updates that show customers what is going to be released. This gives us an idea of what is on the product roadmap. Our integration is complete and was an easy process to follow. Our customer support team schedules monthly calls to make sure we are up to date on product releases and to hear feedback from our team. Overall the Docebo platform has been great for us and our clients.
What do you dislike about the product?
Docebo could use an analytics and reporting upgrade for Discover, Coach, and Share assets and channels. Right now it's very basic information and not very helpful for our client's usage. The mobile branded app needs an overhaul and I see its potential, some key misses for sure. Also, the notifications need more organization capability (folder organization, blank templates, more flexibility for date sent, audience, etc).
What problems is the product solving and how is that benefiting you?
Providing a platform for our clients to engage with content experiences that enhance their digital learning journey after an in-person or virtual engagement with our consultant teams.
Docebo's user-friendly design belies unexpected challenges I faced.
What do you like best about the product?
Docebo offers a seamless and intuitive learning management platform, providing robust features, user-friendly interface, and versatile customization options to enhance training and development experiences.
What do you dislike about the product?
Frustrated by Docebo's limited features and slow development; functionality disappoints, and ideas take too long to materialize.
What problems is the product solving and how is that benefiting you?
Docebo serves as a catalyst in democratizing learning throughout our organization, fostering an inclusive knowledge-sharing culture. Additionally, the platform plays a pivotal role in our revenue generation strategy by seamlessly integrating ecommerce features, enabling us to monetize our educational initiatives and further contribute to the company's financial success.
My customer success manager is fantastic!
What do you like best about the product?
My success manager (Ludmilla) is always on hand to support us with any queries and help us understand how we can use the system better when we have bespoke business needs. She is very knowledgeable about the system and if she doesn't know how to answer the question she will say and get an expert in to explain the more complex questions.
My personal experience has been very positive this year, I spend a lot of time in the system in the back end and having this support available and SME has been a game changer. There have been some really positive product updates and I look forward to implementing them.
My personal experience has been very positive this year, I spend a lot of time in the system in the back end and having this support available and SME has been a game changer. There have been some really positive product updates and I look forward to implementing them.
What do you dislike about the product?
The amount of time it takes to make changes that are suggested by the community.
What problems is the product solving and how is that benefiting you?
Tailored learning experience.
Docebo is a niche player in the LMS market (better than traditional LMS supplier Cornerstone)
What do you like best about the product?
Docebo has many features, can be used in multiple industries (even academics) and both online and virtual, in person training/education. Docebo is also easy to set up and can be ready within a month if starting brand new.
What do you dislike about the product?
Docebo's pricing model may need to improve, because it is getting very pricey.
What problems is the product solving and how is that benefiting you?
We need a LMS platform that is simple to use by audience at a global level. Docebo's visual pages is really helpful in the rebranding from our previous LMS. Docebo also offers a lot of reporting functions and is helpful in stats and ROIs.
Setting up a learning management system for customer training
What do you like best about the product?
A good range of customisation options and the ability to tailor the system to our use case. Good support from Docebo at set up and after when any problems arise. Similarly, good support from our Customer Success Manager to help us build towards our goals. Generally, the system is reasonablyl easy to use, and there is a wide range of lerning resources that allow me to quickly find the information I need to adjust any aspects of the system.
What do you dislike about the product?
The system has its nuances, and it is not always intuitive to find the settings you need.
Not every feature is as well implemented as others, and some need technical support to implement or change. The workflow for some aspects can be quite time consuming.
Not every feature is as well implemented as others, and some need technical support to implement or change. The workflow for some aspects can be quite time consuming.
What problems is the product solving and how is that benefiting you?
We have used Docebo to build a platform to deliver and sell customer training. It allows us to host our blended learning and on-demand eLearning courses, and has enabled us to reach more customers and deliver training options at scale.
Solid product with good support
What do you like best about the product?
The support from our CUstomer Success Manager, Freddie is great. He is really helping us to develop our platform in a way that make sense for our business. He always has an answer to our queries or will find it.
I think the platform itself is user friend for our internal users. And it was straight forward to integrate new users onto the platform.
I think the platform itself is user friend for our internal users. And it was straight forward to integrate new users onto the platform.
What do you dislike about the product?
Learning how to use the administrator parts of the system is a lot and its not always so intuitive where things are until you have really used it for some time.
The onboarding was useful but veery difficult to absorb when we were not using the platfrom yet.
The onboarding was useful but veery difficult to absorb when we were not using the platfrom yet.
What problems is the product solving and how is that benefiting you?
It is helping us transform the way people learn in our business and the way customer can consume learning content from us. It helps us to create the material once and share with many people without face to face training regularly.
A Stellar Learning Management System
What do you like best about the product?
The customer support provided by Docebo is prompt and effective. Their knowledgeable and responsive support team ensures that users receive timely assistance when encountering issues or seeking clarification. This commitment to customer satisfaction adds significant value to the overall experience.
What do you dislike about the product?
One of the notable drawbacks of Docebo is its Instructor Led Training functionality. While the system offers basic ILT features, it lacks the depth and sophistication seen in other areas of the LMS. The scheduling and tracking of ILT sessions are somewhat cumbersome, and the overall experience for both instructors and learners during live sessions could be more seamless.
I also miss robust tools to enhance participant engagement during live sessions. Interactive features like polls, quizzes, or collaborative activities are either limited or not seamlessly integrated. This absence of engagement tools hinders the ability to create truly immersive and participatory ILT experiences.
I also miss robust tools to enhance participant engagement during live sessions. Interactive features like polls, quizzes, or collaborative activities are either limited or not seamlessly integrated. This absence of engagement tools hinders the ability to create truly immersive and participatory ILT experiences.
What problems is the product solving and how is that benefiting you?
Provides a centralized platform for standardized training content, ensuring that all employees receive consistent information and skills in a cost-efficient way. It also streamlines onboarding through automated processes, self-paced modules, and centralized access to essential resources, accelerating the time it takes for new employees to become productive.
Évaluation CSM Pierre Andignac
What do you like best about the product?
I had worked with Pierre for few months now, he is always extremely helpful and brings new ideas. My LMS looks and wroks beter since he in on the team.
What do you dislike about the product?
The only part I am not that happy in Dcebo is the Learning Impact functionality. I really believe there are needs of improvement in that area.
What problems is the product solving and how is that benefiting you?
We aquired Docebo LMS and Learning IMPACT to ease the creation of course delivery processes to our clients and to facilitate the collaboration inside the company. DLI also helps us to be Qualiopi compliant.
Good
What do you like best about the product?
I think the platform is user-friendly and very nice for trainee experience.
I have problems that we can't update content on a learning path, we need to update another entire course.
I have problems that we can't update content on a learning path, we need to update another entire course.
What do you dislike about the product?
The need to create a new course when some adjustments/updates have to be done.
What problems is the product solving and how is that benefiting you?
Docebo attend our need of a host platform for our Online Training content.
Great platform for online learning - works for internal and external use cases or both!
What do you like best about the product?
It's a very comprehensive system with a lot of features but at the same time it isn't too cumbersome or difficult to learn and manage.
What do you dislike about the product?
I think some of the original features, which are pretty solid and useful just need a bit of a refresh on the design (this is mainly admin menus).
What problems is the product solving and how is that benefiting you?
Docebo allows us to configure the platform specifically for a client use-case. Broadly the key features provide a comprehensive experience e.g. easy access to courses, learning plans and assets shared by contributors. But it can also be configured to really match a client's brand and style - this is what sets it a part from other platforms on the market - the design can be changed to really make an impact on your audience.
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