Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Streamlined Training Platform with Robust Features but Challenging Setup
What do you like best about the product?
I find the 'Discover, Coach, and Share' feature of Docebo mostly useful. It enables pure learning by allowing learners to discover content, share knowledge, and learn from each other. When combined with channels and a learning plan, it helps create highly engaging learning journeys that go beyond traditional top-down training.
What do you dislike about the product?
Making quick changes to certain areas of the platform can be challenging. It is a large enterprise system, so some adjustments take longer than expected. The initial setup was very tough for us, which required us to hire a professional to guide us through the installing process.
What problems is the product solving and how is that benefiting you?
Docebo solves the issue of fragmented and ineffective training delivery by centralizing development, tracking, evaluation, and measurement on one platform.
Centralized Knowledge with User-Friendly Access
What do you like best about the product?
I like the centralized knowledge channel feature most in Docebo. It brings together product updates, training modules, FAQs, and support resources into dedicated channels that are easy to browse. I can quickly find what I need without searching across multiple tools. Everything works well and is user-friendly, and it has been extremely helpful in my daily workflow.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Docebo to learn and remember product information. It organizes everything in one place, making it accessible anytime with regular updates. I stay updated on new features and access knowledge effortlessly.
Effortless Knowledge Management and User-Friendly
What do you like best about the product?
I find Docebo's knowledge repository and search functionality to be a very useful feature. It allows me to instantly find related topics, product details, and support materials all in one place. This is particularly helpful whenever multiple product documents or updates are involved. Additionally, the platform has been smooth, intuitive, and reliable for my daily use.
What do you dislike about the product?
Nothing to dislike
What problems is the product solving and how is that benefiting you?
I use Docebo as a central hub for customer support training and product education. It helps me quickly locate product information, guide customers with accurate answers, train new employees, and keep our product knowledge organized and accessible.
Efficient Training Automation with Minor UI Tweaks Needed
What do you like best about the product?
The assessment and quizzes engine is the most useful feature for me. It allows me to add end-of-lesson assessments that immediately verify understanding. This ensures that every learner finishes a module with the same level of clarity. Also, the setup was quite easy and didn't take us too long, which was quite good.
What do you dislike about the product?
The user interface during lessons could be smoother, and the loading time for scores can occasionally be slow. Improving this area would make the learner experience feel even more polished.
What problems is the product solving and how is that benefiting you?
I use Docebo to automate training workflows and personalize learning. It solves the challenge of getting large groups on the same page efficiently with standardized training and assessments, making it easy to track user progress.
AI-Driven Learning, Needs Expert Setup
What do you like best about the product?
I like Docebo for its AI-driven learning architecture combined with strong enterprise-grade configurability. It uses machine learning models to automatically tag and customize learning assets while providing recommendations based on user profiles, including skill sets and historical learning. I also appreciate its support for REST APIs, SSO, and native integrations, making it easier to integrate with other systems.
What do you dislike about the product?
The major drawback which I see is its complexity of advance configuration, setting up its custom learning workflows and competency framework require a trained and expert. Also depth of native technical skill is limited , these cases require third party assessment to overall system complexity.
What problems is the product solving and how is that benefiting you?
I use Docebo as a centralized learning platform for onboarding, compliance, and upskilling. It solves learning scalability and knowledge consistency issues, providing a single ecosystem to address fragmented knowledge.
Streamlined Learning with Customizable Flexibility
What do you like best about the product?
I find Docebo's course page layout builder to be the most crucial feature for me. The setup was quite easy, and it didn't take us too long to get everything set up. It also solves the problem of rigid, outdated telemedicine interfaces by allowing us to design modern branded pages and create intuitive learning pathways.
What do you dislike about the product?
The notification system is hard to manage when there are too many active notifications.
What problems is the product solving and how is that benefiting you?
I use Docebo to solve the problem of rigid outdated telemedicine interfaces. It allows us to design modern branded pages and create intuitive learning pathways.
Intuitive Learning Platform with Easy Setup
What do you like best about the product?
I like the duplicate and copy code setup tools in Docebo. These tools allow me to quickly replicate course structure, setting layout, and configuration when creating new programs. I used Docebo to deliver an intuitive and customizable learning experience for employees and customers. I find the platform to be flexible and user-friendly, supporting both administrators and learners. The initial setup was easy.
What do you dislike about the product?
Docebo lacks stronger batch action capabilities for tasks like updating courses or managing bulk settings, which require manual labor.
What problems is the product solving and how is that benefiting you?
I use Docebo to deliver an intuitive and customizable learning experience for employees and customers. It solves the problem of delivering a flexible, user-friendly platform supporting both administrators and learners. The duplicate and copy code tools help me quickly replicate course structure and settings when creating new programs.
Efficient Training Management, But Support Lacks Depth
What do you like best about the product?
I like the group management and enrollment tool system the most. It allows us to automatically sort users into groups based on role, department, or custom attributes, and it instantaneously assigns them the correct courses and learning plans.
What do you dislike about the product?
Customer support is fast, but not always the most knowledgeable. There have been times where the support team did not fully understand the platform's deep functionality.
What problems is the product solving and how is that benefiting you?
I use Docebo to manage large-scale training programs, organizing learners into groups. It automatically sorts users based on role and assigns the right courses, helping handle complex learning requirements with diverse features.
Powerful API-First LMS with Seamless Integrations and AI-Driven Learning
What do you like best about the product?
I feature I like most about it is API-first, modular LMS architecture and AI driven learning workflows.
Not only this but AI-powered content recommendations, role based learning paths, extended enterprise support, and granular analytics dashboards.
Also it got easily integrated with REST APIs, SSO and CRM integrations enabling seamless user experience.
Not only this but AI-powered content recommendations, role based learning paths, extended enterprise support, and granular analytics dashboards.
Also it got easily integrated with REST APIs, SSO and CRM integrations enabling seamless user experience.
What do you dislike about the product?
Its UI/UX, learner dashboard and reporting logic often requires professional services o custom development which finally increases the cost and also implementation time.
What problems is the product solving and how is that benefiting you?
It solves the problem of scaling structured learning and enablement across diverse user groups. while maintaining governance and consistency.
By leveraging learning analytics, completion metrics and engagement insights.
Now I can Make data driven decisions to improve product training effectiveness, reduce support dependency and increase customer retention and product adoption.
By leveraging learning analytics, completion metrics and engagement insights.
Now I can Make data driven decisions to improve product training effectiveness, reduce support dependency and increase customer retention and product adoption.
Exceptional User Experience and Powerful Analytics
What do you like best about the product?
I really appreciate their strong focus on user experience, and the product features an outstanding user interface. Its scalability has enabled us to reach a wider audience and add new content at a faster pace. Additionally, the reporting and analytics tools are top-notch.
What do you dislike about the product?
The software does have a few limitations, particularly in terms of categorization. There are certain aspects that I wish were handled differently. Additionally, some features connected to the mapping logic could use improvement.
What problems is the product solving and how is that benefiting you?
The platform is straightforward and interactive, which I really appreciate, especially when it comes to ensuring that training is completed. It offers a wide range of controls over various settings, significantly enhancing my overall experience. Additionally, it simplifies the work for administrators, making their tasks much more manageable.
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