What do you like best about the product?

Our Digital Asset Management (DAM) system at Colonial Williamsburg has revolutionized how we manage our extensive digital archives of images, videos, and historical documents. It has a user-friendly interface and many capabilities that make organizing and retrieving assets quick and efficient. This is saving a lot of time for users. The system is scalable, and by using AWS in conjunction with Cortex, it ensures we can manage our growing collections.

The platform also centralizes access to assets, enabling teams to work more effectively. The tool provides robust security and reliable performance, which provides peace of mind knowing our historical archives are well-protected and accessible for future generations. The Cortex DAM is an essential tool that supports our mission of preserving and sharing America’s history.

What do you dislike about the product?

So far, the only downside has been learning how to use the system. As with any complex system that provides additional capabilities, learning how to use the tools can sometimes be a bit overwhelming.

What problems is the product solving and how is that benefiting you?

We needed a comprehensive system for managing our digital assets. Our previous tool (which was insufficient for our needs) was eliminated by the vendor.