ThoughtSpot AI-Powered Analytics
ThoughtSpotExternal reviews
105 reviews
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Thoughtspot makes business analytics easy and quick
What do you like best about the product?
It gives end users the ability to directly see deep insights around their data. It also also enables the quick sharing of valuable liveboards and answers to continued questions throughout the company.
What do you dislike about the product?
Some reporting features can be slow and cumberson when adjusting views, I do wish some could be sped up
What problems is the product solving and how is that benefiting you?
It is solving the divide between SOPs users and sales users when trying to access data insights.
ThoughtSpot is an intuitive tool that allows user to easily access analytics
What do you like best about the product?
It's easy to get started in ThoughtSpot. Everything is intuitive and easy to use. Easy to share across users.
What do you dislike about the product?
The interface can look a bit better. To me it isn't the most eye-captivating application
What problems is the product solving and how is that benefiting you?
Publishing analytics datasets widely to users so they can access and create their own reports/ liveboards for their own analytics needs
Great product, very easy to use. Immediate value.
What do you like best about the product?
Helps me very easily understand how much my customers are using our software. Extremely helpful in rightsizing renewal contracts.
What do you dislike about the product?
Nothing comes to mind. Overall great product.
What problems is the product solving and how is that benefiting you?
Thoughtspot is providing visibility into all of my customers utilization of our software product.
It is Ok
What do you like best about the product?
I liked when we had the direct support from TS employees.
What do you dislike about the product?
It is not very easy to use and is a mix of coding languages that doesn't have clear guidance on the configuartion. Also, the answers are very much plug and play and if you do not have all the attributes correctly selected in the back end, or want to try different chart options it is not very user friendly. On the demo end we used to be able to get help directly from TS employees but they took that away so now its even more difficult to get answers and solutions. Not to mention the recent update stopped wrapping my text and now it just stops at one line and has "..." and from a reporting standpoint, this is not good. There is not enough "street" knowledge about TS and how to use it.
What problems is the product solving and how is that benefiting you?
Inconsistant rteporting
Eases access to data with a modest learning curve
What do you like best about the product?
I like how intuitive simple queries can be to create. Sometimes, it is as straightforward as just typing in the question you want to answer with your data - especially since the AI-Answer functionality has been available.
What do you dislike about the product?
Building your own query with words, for more complicated questions can sometimes over-simplify or pull in the wrong parameters. Results can be accurate for the query that was created, but some institutional knowledge of the datasets is still required to ensure that the correct fields are being used for the specific business question being asked.
What problems is the product solving and how is that benefiting you?
When an ad-hoc request comes in for simple descriptive stats, ThoughtSpot has been a great tool. Most queries are fairly straightforward to create. The visualization tool is accessible and provides a great way to quickly generate digestible representations of the data.
Very likeable user interface
What do you like best about the product?
Easy to understand, easy to visually digest
What do you dislike about the product?
data dumps can be at different times compared to report store
What problems is the product solving and how is that benefiting you?
Keeping data in an easy view; ease of access of information
Customer Success Manager
What do you like best about the product?
Liveboards are easy to make and put together. The visualizations are nice options and creating liveboards feels pretty intuitive.
What do you dislike about the product?
ThoughtSpot is very slow loading which is the biggest callout. The DMV Sloth meme comes to mind. Also when building multiple Answers the data often "breaks" and needs to be reloaded.
What problems is the product solving and how is that benefiting you?
I'm a User working in Customer Success department. I use Thoughspot to analyze and report on my client performance using our SaaS platfrom. I use it to help me prepare for monthly touch bases, Quarterly business reviews and renewal conversations. I use it to help me identify opportunities and successes in our customers using our platform.
Great for analysts
What do you like best about the product?
Thoughtspot has a lot of great functionality, great support and is easy to use as a beginner analyst
What do you dislike about the product?
Sometimes it is hard to know what feature to use
What problems is the product solving and how is that benefiting you?
LMS reporting metrics
Very flexible tool
What do you like best about the product?
That is a very flexible tool to use, also provide excellent charts making easier to validat the information.
What do you dislike about the product?
Some times its not very clear from where the reports came
What problems is the product solving and how is that benefiting you?
It is reducing the use of excell, giving free time to use in other activities
Review of the analytics platform
What do you like best about the product?
That the search interface for the data is as easy to use as Google's.
What do you dislike about the product?
The delay in processing of the data sometimes is irritable. But yeah it doesn't happen that often :)
What problems is the product solving and how is that benefiting you?
I'm able to have better analysis of my data through this platform. The east to use interface makes it all the more easy for me to work.
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