I had some experience with ThoughtSpot. It was a very limited use case, as I was just a part of a POC, so I cannot really comment.
ThoughtSpot AI-Powered Analytics
ThoughtSpotExternal reviews
External reviews are not included in the AWS star rating for the product.
Has supported seamless dashboard collaboration and large data handling while offering room to lower certification costs
What is our primary use case?
What is most valuable?
Different BI tools have their strengths and weaknesses. If you take Tableau, it has very adjustability. You can make any kinds of dashboards in Tableau, and you can do many things. If you take Power BI, it has a good background of Microsoft helping it with its Microsoft services. So, different tools have different plus points. The point which I found to be a strength point for Domo was collaboration while building dashboards and pipelines, and the volume of data it used to handle. Domo has its own place in the market, but I would suggest the certification costs and the pricing for clients needs to be reduced a little. Otherwise, it's a good tool.
It's very consumer-friendly, and it adopted the GenAI features very quickly. I would measure Domo and ThoughtSpot on a similar scale, so there's a limited difference.
When researching new data, you need some machine which helps us scout through the entire data and give us basic insights. It takes very little time for us to gauge the kind of data it is, its nature, quality, and makes quality check and governance easy. Testing becomes easy, and if I have some questions for ad-hoc analysis, that becomes easy on ThoughtSpot, so that is very handy in those areas. It's not actually developed for developers; it is developed more for a middle to senior level, considering the conversational AI features.
I have used that feature, and that was very handy, but in an actual case scenario, you would not use that too much because you don't know the kind of formulas which have been used in the background. There are chances that it might hallucinate or build some different formulas than what you are expecting as a developer. Although it's a very nice feature to have, I don't think that is something which can survive alone.
What needs improvement?
There should be a free version of it for people to learn easily so that they get adapted easily and get used to supporting the Domo community, which is something very important.
The certification costs and the pricing for clients needs to be reduced a little.
You need to have someone working on the back end.
For how long have I used the solution?
I have been working in this field for close to four and a half years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
I'm not sure about its scalability; I have no real-time experience on that.
How are customer service and support?
I did not actually reach out much to the Domo support, but a few seniors of mine who reached out found it satisfactory.
They had a good experience with Domo.
We can rate them 9 or 10 for their support, and we never had any complaints.
ThoughtSpot customer service is slightly slower than what I expected. I had reached out to them for some reason, and there was a slight delay. I got a response from them maybe two weeks later, but they resolved my issue the moment they got back to it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
This was just a POC, and I never sold or tried selling ThoughtSpot to anyone, although I tried selling Domo.
How was the initial setup?
It's straightforward. I did my architect certification in ThoughtSpot, and it's straightforward to set up and work on it.
I have done my certification, so I know that there is an on-prem version of it. I did the cloud one, the cloud architect one, so it is pretty straightforward, and it's basically plug-and-play.
Which other solutions did I evaluate?
Different BI tools have their strengths and weaknesses. If you take Tableau, it has very adjustability. You can make any kinds of dashboards in Tableau, and you can do many things. If you take Power BI, it has a good background of Microsoft helping it with its Microsoft services. So, different tools have different plus points.
What other advice do I have?
It's okay to use the company name GoodRx.
I recently moved into data engineering, but prior to this, I was a senior analyst at blend360.com.
I did not do a real-time case on predictive analysis on ThoughtSpot, so I cannot give you a right answer.
Domo features I have not really been exposed to, so I cannot comment on Domo. ThoughtSpot is good for scouting and learning, but that cannot be used as a base for production items. So, I cannot really compare on that scale.
It's not the best for ThoughtSpot.
I rate ThoughtSpot a six out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
ThoughtSpot: Empowering Everyone with Intuitive, AI-Driven Data Analytics
Natural language processing enables quick insights without analyst intervention
What is our primary use case?
Clients use ThoughtSpot because of its search facility. It is easy for searching and does not require analysts to provide reports. There is no drill-down path on the data, so users can drill data anywhere and get answers. It has agentic AI built in with natural language processing.
It is very self-service and includes natural language search capability.
What is most valuable?
I think it is a game changer this year. They have implemented something called Spotter, which provides the end user with a Google-style analytics solution to deliver quick insights without extensive training or requiring an analyst for reports.
They work with Microsoft and AWS.
What needs improvement?
I do not think there is anything that needs improvement at the moment. It is being improved continuously. They are connecting to many AI-type tools. Their pricing has recently changed to be more price-conscious.
From the implementation perspective, it could possibly be a bit more streamlined.
For how long have I used the solution?
Eight years.
What do I think about the stability of the solution?
It is absolutely stable.
What do I think about the scalability of the solution?
ThoughtSpot is absolutely a scalable solution.
How are customer service and support?
Technical support of ThoughtSpot rates at an eight. Because we manage our customers, we solve any problems that come to us in the first instance, and then we triage the calls. If anything needs to go to ThoughtSpot, then it goes over to them.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is medium in complexity. As an implementer of ThoughtSpot, modeling capabilities are required to get ThoughtSpot operational. We build some live boards for the customer so they can get started with it. Then we hand it over to the customer to continue and administer the platform as they see fit.
What was our ROI?
The return on investment is demonstrated through time savings and speed to insights.
What other advice do I have?
I have not personally encountered any issues as I do not perform the implementations, but there could be some. I speak from a customer and sales perspective.
On a scale of 1-10, this solution rates a 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
User-friendly interface empowers non-technical users with interactive visualizations and smart data discovery
What is our primary use case?
ThoughtSpot is an AI-powered analytics platform that enables users to search, analyze, and visualize data easily. Here are some primary use cases for ThoughtSpot:
Primary Use Cases
1. *Self-Service Analytics*: ThoughtSpot allows business users to ask questions and get answers from data without relying on IT or data scientists.
2. *Ad-hoc Analysis*: Users can perform ad-hoc analysis on data to answer specific business questions.
3. *Data Exploration*: ThoughtSpot enables users to explore data, identify trends, and gain insights.
4. *Data Visualization*: Users can create interactive dashboards and reports to visualize data and share insights with others.
Environment
ThoughtSpot is typically used in environments where data-driven decision-making is critical, such as:
1. *Business Intelligence*: ThoughtSpot is used in business intelligence to provide users with easy access to data insights.
2. *Data Analytics*: ThoughtSpot is used in data analytics to enable users to analyze and visualize data.
3. *Enterprise Data Warehousing*: ThoughtSpot can be integrated with enterprise data warehouses to provide users with access to large datasets.
Overall, ThoughtSpot is a powerful analytics platform that enables users to gain insights from data and make informed decisions.
How has it helped my organization?
ThoughtSpot has significantly improved various organizations by providing self-service analytics, enabling employees to independently explore data and generate insights. Here are some key benefits:
- *Increased Efficiency*: ThoughtSpot reduces report requests and saves time for data analysts, allowing them to focus on high-level strategic tasks. For instance, Matillion reduced report requests by 80% and saved over £75,000 annually.
- *Data-Driven Decision Making*: ThoughtSpot empowers businesses to make informed decisions by providing real-time data insights. Austin Capital Bank implemented ThoughtSpot to enable fast, self-service analytics using natural language queries, cutting data turnaround times to under 24 hours.
- *Improved Productivity*: ThoughtSpot's platform allows users to ask questions, analyze data, and build reports in seconds, without requiring extensive training or technical knowledge. This leads to improved productivity, enabling data analysts and developers to complete projects faster.
- *Enhanced Collaboration*: ThoughtSpot facilitates collaboration by providing a centralized analytics hub for clients, employees, vendors, and partners. Its seamless integration with modern data stacks ensures that businesses can efficiently analyze and derive insights from their data.
- *Cost Savings*: ThoughtSpot's automation capabilities and reduced reliance on IT teams lead to cost savings. For example, Odido estimated saving around €1 million annually by freeing up data analyst time and reducing outsourced IT costs
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What is most valuable?
The features I find best about ThoughtSpot include the ability to explore and comprehend data through smart data discovery. When dealing with answers in ThoughtSpot, it provided a smart function to search, as well as accessing interactive data visualizations and developing bespoke data applications to address unique needs.
I also use the natural language processing feature in ThoughtSpot, which helps reduce bottlenecks, improves decision-making, and elevates different digital experiences. I have used NLP during data analysis in ThoughtSpot and when interacting with chatbots and virtual assistants.
The support team of ThoughtSpot is excellent. When I dealt with issues regarding the creation of answers in Liveboards, I used the ThoughtSpot chatbot, which provided solutions for additional calculations and TML for Liveboards.
What needs improvement?
One of the challenges I faced with ThoughtSpot is that when the team provides the TML language of every object, such as when I was creating a worksheet, it was not giving full information about which area to debug for the TML side. It also has a steep learning curve along with some UI complexities.
Regarding ThoughtSpot's pricing, I didn't have to pay anything since the public version provided all necessary features for me. However, I think when considering the user-based plan, which is around $1000 per month, it is a bit costly and could be cheaper.
For how long have I used the solution?
I have been using ThoughtSpot for the last three years.
What other advice do I have?
I am a user of ThoughtSpot and I'm using ThoughtSpot in my current project.
After using ThoughtSpot, I find it very good compared to Tableau. I rate ThoughtSpot nine out of ten.
I would definitely recommend ThoughtSpot to others if there's a requirement for using this tool.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Empowers efficient report generation and quick data processing while reducing developer dependency
What is our primary use case?
I am currently simultaneously working with Power BI, ThoughtSpot, Snowflake, and Postgres as the products and solutions. ThoughtSpot is deployed on AWS.
It was implemented as a POC model because we previously used Oracle-based business intelligence, such as OAC. Due to cost considerations, we moved to Power BI, which is working fine currently. Because of recent advancements, ThoughtSpot is excellent at processing huge amounts of data. Where Power BI lacks processing compute power, we conducted a POC to check the accuracy and design capabilities of the dashboards. We worked on ThoughtSpot, tried to replicate existing reports, reconcile them, and then implemented it for one project.
What is most valuable?
The best feature is usability from the customer and client perspective. Usually, we would need a dedicated developer for creating reports in Power BI. However, ThoughtSpot is really easy to work with. The connectivity is easy with other databases, and the amount of data it consumes and the generation power is impressive. In Power BI, refreshing the same amount of data takes almost half an hour, while in ThoughtSpot it takes approximately 10-15 seconds.
Once all the datasets and configurations are set up, the usability in ThoughtSpot is excellent. Users can utilize NLQ and get quality results. The entire dashboard functionality is superior compared to Power BI's Q&A and recently introduced Co-pilot, as ThoughtSpot understands the data better.
We have seen areas where improvements are needed for predictions with natural language search. While we can derive normal Gaussian curve predictions, there are additional aspects that could be enhanced.
What needs improvement?
AI-driven insights in ThoughtSpot have not been implemented yet as our organization has not approved releasing the data to AI. This process is still pending approval.
The prediction model needs improvement. While NLQ is working perfectly fine and the data understanding capabilities of ThoughtSpot are good, there is room for improvement. Compared to Oracle's DV or Microsoft Power BI, it is more advanced. However, when implementing it for finance, general ledger, profit and loss, and balance sheet applications, we faced some challenges as these areas require very accurate data.
For how long have I used the solution?
I have been using ThoughtSpot for approximately six months.
What was my experience with deployment of the solution?
There were no challenges with the initial setup of ThoughtSpot. It was straightforward.
What do I think about the stability of the solution?
We have not experienced any glitches or downtimes with ThoughtSpot. After delivery, we haven't received any negative feedback from our brokers.
What do I think about the scalability of the solution?
We haven't attempted to scale it up because it's being used by a small group. Scaling might be necessary when we implement it for bigger projects.
How are customer service and support?
We have not yet required technical support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
The initial setup of ThoughtSpot was straightforward. It would be beneficial if ThoughtSpot had an integration tool for migration purposes. For example, when moving from Oracle-based analytics to ThoughtSpot or from Power BI to ThoughtSpot, a tool that could pull in all connections, understand the design in Power BI, and replicate it in ThoughtSpot would be valuable. This would eliminate most migration challenges, make the process smoother, and require less manpower.
How was the initial setup?
The initial setup of ThoughtSpot was straightforward.
What about the implementation team?
I handled the deployment myself and purchased ThoughtSpot from the vendor.
What was our ROI?
Compared to Power BI, ThoughtSpot is more expensive. This is why we haven't implemented it for most projects currently. Based on our implementation in one project, we are trying to raise more funding to expand its use.
Which other solutions did I evaluate?
The main difference is the heavy reliance on developers for visualization development and data modeling in other technologies compared to ThoughtSpot. Additionally, the in-memory computation power is significantly lower in competitor products. Oracle DV has recently gained attention due to its predictive model capability and flexible design options.
What other advice do I have?
ThoughtSpot is quite intuitive. We haven't used it for workflows yet as most workflows and pipelines are developed in Snowflake using Snowpipe and PL/SQLs. The main benefit is the reduced dependency for generating reports.
Two major benefits are the reduced reliance on developers to get accurate data and the impressive data processing capabilities.
The organization-level setup is straightforward, and the integration with AD server is seamless. The SSO configurations work smoothly.
It would be beneficial to have more variety of visuals included in ThoughtSpot, though the current offerings perform adequately.
The in-memory computing and NLQ capabilities are significant advantages compared to other technologies in the market.
On a scale of 1-10, I rate ThoughtSpot an 8.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Need Metrics? Thoughtspot's the answe!
AI-driven insights improve data exploration and streamline report creation
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
What was our ROI?
What other advice do I have?
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Using intuitive UI and UX features enables effective marketing report visualizations, and the alerting system supports timely KPI monitoring
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
How was the initial setup?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Great support team that actually helps
I also appreciate the training sessions and documentation they provide. It made it way easier for me to get comfortable using ThoughtSpot.
Self-service analytics transforms report creation and visualization
What is our primary use case?
I have been using ThoughtSpot for various purposes. In the past, I used it for contract management with a healthcare company and workforce management to ensure proper staffing for call centers based on product changes.
Currently, I'm using it for business and sales, working with Salesforce data, and managing our clients. It's primarily for internal operations.
What is most valuable?
ThoughtSpot excels in being self-service oriented, allowing users who aren't developers to easily create their own reports and visualizations, making it very intuitive. The alerting system and security enablement for both internal and external customers are very good. The self-service analytics capabilities are unrivaled, making it a top-notch solution. It has greatly improved time savings and business sales by facilitating targeted marketing approaches.
What needs improvement?
Some areas for improvement include the pixel-perfect dashboards, which are not as refined as those in Tableau. Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
For how long have I used the solution?
I have been working with ThoughtSpot for four years.
What do I think about the stability of the solution?
The responsiveness of accessing live data is exceptional and faster than most other BI tools. We haven't faced any stability issues except the need for enhanced integration between DBT and ThoughtSpot.
What do I think about the scalability of the solution?
Scalability depends on your contract with them, whether it's consumption-based or row-based. By negotiating well, you can scale it as much as you want.
How are customer service and support?
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day. I would rate their support an eight out of ten, with room for improvement.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used other BI tools like SAS, which require a BI developer background to build something useful.
How was the initial setup?
The initial setup was super easy. It was straightforward to align connectors with other tools, such as Snowflake and DBT. It also works with other databases like Fivetran.
What was our ROI?
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
What's my experience with pricing, setup cost, and licensing?
ThoughtSpot's pricing is reasonable and in line with other BI tools. Like all BI tools, it involves negotiation, but we settled on a reasonable price.
What other advice do I have?
I would recommend ThoughtSpot to anyone who wants to have self-service capabilities for their customers, whether internal or external.
Overall, I would rate ThoughtSpot as a nine out of ten.