We are using SailPoint Identity Security Cloud to manage the identity life cycle, which includes managing recertification, confirming the status of account access, and determining when account access has to be revoked.
SailPoint Identity Security
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Am a Begineer to sailpoint with 2yr expertize
What do you like best about the product?
Looking for remediation and response as part of cleanup
What do you dislike about the product?
would expect it to have a Full life cycle visibility for any type of user
What problems is the product solving and how is that benefiting you?
Solving Lot of Compliance related issues
SailPoint access reviews are really simple
What do you like best about the product?
The simplification of the user access reviews for certifier and application onboarding on iiq
What do you dislike about the product?
Only using IIQ, some of additional reportings could be offered by SailPoint such as ootb report on workgroup membership and entitlement memberships
What problems is the product solving and how is that benefiting you?
User access review and app onboarding
SailPoint IDN: Cloud-Native IAM with Too Many Gaps
What do you like best about the product?
No on-prem infrastructure required, making it easier to deploy and scale for modern IT environments. This is the biggest advantage of choosing IDN.
Supports a wide array of out of the box connectors and APIs for integrating with cloud and on-prem apps.
As a SaaS product, it receives regular updates and patches without customer side maintenance.
While not perfect, recent UI improvements for end-user access requests and certifications have made certain tasks easier
Supports a wide array of out of the box connectors and APIs for integrating with cloud and on-prem apps.
As a SaaS product, it receives regular updates and patches without customer side maintenance.
While not perfect, recent UI improvements for end-user access requests and certifications have made certain tasks easier
What do you dislike about the product?
The interface is overly basic and lacks essential features, you can’t sort access certifications or search within them, making navigation and management unnecessarily tedious.
Identity refreshes happen twice daily at approximate times, but you can't control when. Documentation is vague on the exact timing, which complicates planning and troubleshooting.
The platform is poorly documented. Common issues take weeks for support to resolve, and when you ask for docs, you often get pointed to outdated or irrelevant material.
Identity refreshes happen twice daily at approximate times, but you can't control when. Documentation is vague on the exact timing, which complicates planning and troubleshooting.
The platform is poorly documented. Common issues take weeks for support to resolve, and when you ask for docs, you often get pointed to outdated or irrelevant material.
What problems is the product solving and how is that benefiting you?
Manual Identity & Access Management (IAM) Processes. Having comprehensive life cycle management for the users.
Lack of Visibility into Who Has Access to What.
Compliance and Audit Challenges
Lack of Visibility into Who Has Access to What.
Compliance and Audit Challenges
Sailpoint is a complete product for Identity Governance
What do you like best about the product?
Sailpoint user life cycle management and it’s User Access Review
What do you dislike about the product?
Sometimes the housekeep tasks are little slow
What problems is the product solving and how is that benefiting you?
User lifecycle management. It says a lot of time with this automation
Sailpoint User Group Event
What do you like best about the product?
Got the opportunity to attend the SailPoint user group event in Bangalore 2025.
It was an amazing experience to understand the future roadmap of ISC and see how it is bringing value to the customers.
It was an amazing experience to understand the future roadmap of ISC and see how it is bringing value to the customers.
What do you dislike about the product?
There is nothing to dislike about Sailpoint. We love how the company is bringing security to its customers.
What problems is the product solving and how is that benefiting you?
Identity Security being at the centre of the evolving cyber threat landscape, bringing identity security to the customers is the main problem solved by SailPoint
SailPoint is very good utility to manage security groups membership assignment and control
What do you like best about the product?
It is automated, very easy to manage the security groups for the user and for the admin as well
What do you dislike about the product?
most of the things are cover, I don't see anything to dislike.
What problems is the product solving and how is that benefiting you?
whenever we need any kind of access, it is easy just search the security group and raise the request
Powerful Identity Governance Partner
What do you like best about the product?
SailPoint is built using identity governance best practices and the features to help automate identity are vast to cover all bases of IGA.
What do you dislike about the product?
Learning curve takes time, and formal training is only available through SailPoint.
What problems is the product solving and how is that benefiting you?
Time to provision, RBAC standardization, user access review automation, joiner-mover-leaver automation.
User access management excels but needs enhancements with integration capabilities
What is our primary use case?
We are already using SailPoint Identity Security Cloud in that space for the ID perspective and I think I did this inquiry quite some time back.
What is most valuable?
Managing user access has been a specific action with the operations team, and they would be able to provide updates. I'm part of the cyber assurance team, so these operational aspects or tool usage-related questions need to be checked with the operations team members.
We have role management and groups management taken care of, and there are no challenges highlighted in that area.
We have managed our identity governance with SailPoint Identity Security Cloud while dealing with some legacy systems and moving to the latest versions on-prem or cloud related stuff, managing both the physical machines configured in our environment and the on-prem or cloud related machines effectively without seeing any difference in solution speed or service.
What needs improvement?
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.
There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing.
I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space.
I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
For how long have I used the solution?
With my new company, we have been using SailPoint Identity Security Cloud for four years now.
What do I think about the stability of the solution?
I am satisfied with the overall performance and stability.
How are customer service and support?
I am satisfied with their technical support.
How would you rate customer service and support?
Positive
Which other solutions did I evaluate?
In general, I have handled Okta and OpenText and noted that those companies have a longer history in the market, which gives them an advantage over SailPoint Identity Security Cloud and Saviynt in aspects like account provisioning and life cycle management.
What other advice do I have?
There are many points which we have highlighted for SailPoint Identity Security Cloud or the identity aspect, but we will not have enough time to disclose all those details here on this call.
The price is on a competitive edge, but as the number of suites and licenses increases, it adds more value. If we need to adhere to compliance like HIPAA, SOX, or GDPR, it remains competitive.
I have been a customer and have handled some of the biggest contracts that Saviynt and SailPoint Identity Security Cloud have managed.
On a scale of 1-10, I rate SailPoint Identity Security Cloud a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
A flexible and connectable system that allows you to govern access to all corporate applications
What do you like best about the product?
In addition to the various connectors, the possibility of connecting via Webservice makes the application robust.
What do you dislike about the product?
It is essential to improve the application support team.
What problems is the product solving and how is that benefiting you?
It is a system that centralizes access management. Its benefits include: easy implementation, connectivity, and ease of parameterizing scenarios according to the organization's legacy system.
One of the best IGA Tools in the Market is SailPoint IIQ
What do you like best about the product?
I like SailPoint becuase for their high quality products such as SailPoint IdentityIQ and SailPoint Identity Security cloud. They are the leaders in the IGA Space. They have broad list of connectors to support different applications integrations. SailPoint products are robust.
What do you dislike about the product?
I am disappointed working with SailPoint support time. Most of the time support team asks for the unnecessary details when we raise a case with support team. When folks from India raises tickets we get a response in different timezone by that time we can't replay immediately. In India working hour we will replay and then some one from onsite team replies back during night time, this process goes many days. When we ask for the call or meeting in overlap hours they denies.
What problems is the product solving and how is that benefiting you?
Currently, we have implemented Lifecycle events such as Joiner and Leaver. We also automated user access reviews for couple for LDAPS to support SOX and SOC Compliance.
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