BIO-key PortalGuard IDaaS
BIO-key International, Inc.Reviews from AWS customer
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Great product overall, Helped us deliver a better experience for our students, faculty and staff!
What do you like best about the product?
We use the on-premise version of the product. SSO features are great and very flexible for integrating with many different systems and applications. The product also has a password reset and recovery tool and account management features that our helpdesk can utilize.
There's a little bit of initial setup and time needed to do that, but it has been a solid product, and little maintenance is required to keep the application functioning.
Support has also been helpful whenever we've needed some assistance with configuring the product.
There's a little bit of initial setup and time needed to do that, but it has been a solid product, and little maintenance is required to keep the application functioning.
Support has also been helpful whenever we've needed some assistance with configuring the product.
What do you dislike about the product?
The product is not designed to be a fully-fledged "intranet." So, if you're looking for that, it doesn't have features for that currently; however, we knew that before purchasing the product and for the features it does have and the cost of the product, we feel it delivers a great value.
What problems is the product solving and how is that benefiting you?
Single-Sign On to various applications, password reset and account unlock and management features. We use it as a single-page portal with other quick link access to applications on campus.
Easy to use/administer product for our enterprise
What do you like best about the product?
Portalguard has been an excellent, comprehensive and most importantly versatile solution that has allowed us to quickly and ALMOST painlessly roll SSO out to over 20k users.
What do you dislike about the product?
The product can be a little too simplistic. Which in most respects is a net positive.
What problems is the product solving and how is that benefiting you?
SSO and most importantly end user self-service have been a real benefit.
Great product and excellent support
What do you like best about the product?
The product stability and feature set are excellent.
What do you dislike about the product?
I can't think of any downside to using PortalGuard.
What problems is the product solving and how is that benefiting you?
One IDM product to handle authentication.
Excellent results at a great price.
What do you like best about the product?
PortalGuard is easy to use. Setup is pretty simple when adding new products. Most functionality including MFA is included in the very reasonable price from my experience. Support is also very good and responsive although we rarely have to use them. It is a very stable platform and very reliable.
What do you dislike about the product?
I have not had any issues with PortalGuard.
What problems is the product solving and how is that benefiting you?
SSO and MFA
PortalGuard is a fantastic system for our Users to self service password resets and account unlocks!
What do you like best about the product?
Easy to use interface in Windows login screen
What do you dislike about the product?
US support contact hours only and we're based overseas.
What problems is the product solving and how is that benefiting you?
Allowing Users to self service password resets and account unlocks without having to contact any IT personnell
Recommendations to others considering the product:
Give it a try!
Review of Portal Guard
What do you like best about the product?
I like its ease of use for the students that use it.
What do you dislike about the product?
The only thing that has been challenging is setting up SSO for certain applications
What problems is the product solving and how is that benefiting you?
We are solving password resets for students
Easy to use, and grateful for the upgrade
What do you like best about the product?
As the former web administrator who set up our previous login, I know from an administrative and user perspective the problems we had with our old SSO. Portal Guard has provided a seamless entry for customers, and as a (now) user rather than admin, I appreciate the reliability and security of the new login system. I also use a password vault, and have never had any issues with Portal Guard's forms.
What do you dislike about the product?
This is not really a "dislike," but the form fields appear to be much too long for the page. However, that could be due to our current team's design and not a Portal Guard default.
What problems is the product solving and how is that benefiting you?
Our old login system remained connected far longer than security would demand, often retaining connections over weeks without requiring a re-login from a specific browser. For a home computer that was not shared, that was OK, but not an ideal solution for a college with many computer labs. Portal Guard enforces logins far more frequently, which is reassuring for me as a user.
Love it
What do you like best about the product?
I like the SSO login feature. It is way more convenient because it takes fewer clicks to get in. I like that we are trying to find ways to make it easier for people to sign in, while also providing good security.
What do you dislike about the product?
I am not that familiar with PortalGuard or Bio-Key. However, I know that in general, people do not like change. We are so used to doing things a certain way, that the changes have to be really good changes to get the least amount of pushback.
What problems is the product solving and how is that benefiting you?
I don't think this question pertains to me, but I would think this helps with security of information.
Solid product, good support
What do you like best about the product?
While PortalGuard's staff appears to be small, they are very responsive to questions. They also do a good job up front with getting initial configurations set up, they walk you through the process well.
The product has 3 main components - Self-Service Password Reset, Single Sign-On, and Multifactor Authentication. It does all three well, without issues.
The product has 3 main components - Self-Service Password Reset, Single Sign-On, and Multifactor Authentication. It does all three well, without issues.
What do you dislike about the product?
The Administrative UI is rather clunky, and I would like to see more granularity of control of MFA session length and other attributes like that.
What problems is the product solving and how is that benefiting you?
Our organization had no MFA at all, which was a huge security hole. PortalGuard allowed us to set that up at a reasonable price, with solid functinonality. Also our SSPR and SSO were present, but outdated. The migration from Shibboleth to PG took a while, but that was more a function of how hard and non-admin-friendly Shib was, not PG.
Recommendations to others considering the product:
If you are looking for a reasonably-priced, solid product - for any or all of the main components - PortalGuard is a really good choice!
Awesome product for easy SSO
What do you like best about the product?
How easy it was to setup in a complicated Domino environment using IBM Notes with Windows AD.
What do you dislike about the product?
There was nothing really to dislike - the product did exactly what it advertises and support was good.
What problems is the product solving and how is that benefiting you?
Being able to utilise a SSO for a Domino/IBM Notes environment with users using O365. This was the perfect tool.
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