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BIO-key PortalGuard IDaaS

BIO-key International, Inc.

Reviews from AWS customer

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External reviews

57 reviews
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External reviews are not included in the AWS star rating for the product.


    Financial Services

POrtal Guard has been a great tool for our comapny

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
Its outside of the normal attack vector for Microsoft.
What do you dislike about the product?
The on prem solutions interface is a little outdated
What problems is the product solving and how is that benefiting you?
They solve passwrod resets and MFA


    Accounting

Overall, I believe PortalGuard to be a great fit!

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
I think that the MFA and SSO (offered by PortalGuard) is one of the best ways to not only streamline the user access but also ensuring protection for the user as well.
What do you dislike about the product?
The downside to PortalGuard is that it might be difficult to utlize with technology deficient users.
What problems is the product solving and how is that benefiting you?
PortalGuard allows for me to streamline my user access with ease of mind knowing that they are utilizing high tier protection. With this being said, this benefits me to not have to worry about my infomation being leaked or utilized without my permission.


    Higher Education

Starting from scratch!

  • November 05, 2024
  • Review provided by G2

What do you like best about the product?
We needed an Single Sign-On solution and were stumped at how to best implement this feature into our organization. This all started before the pandemic broke out and was a great help when we started making use of new online products and need better security. I think the best part is the support. We can alway get the help we need when we get stuck. Thanks to all the guys "under the hood!"
What do you dislike about the product?
Sometimes user attributes don't update exactly as they should, pretty rare, but does happen. But I know the programmer team is working on improving the product.
What problems is the product solving and how is that benefiting you?
We are a college and we have thousands of users. PortalGuard makes it easy to use SSO with all our vendors and 3rd-party solutions. It is also easy for our Help Desk to work with users who are having trouble with their login. It is effectively tying all our products together and works well with our Active Directory solution.


    Higher Education

Portalguard experience

  • October 31, 2024
  • Review provided by G2

What do you like best about the product?
Very friendly and knowlegable staff. I no longer have to update PG because it is in the cloud and they take care of it.
What do you dislike about the product?
Sometimes when we request a change (ie updated security ciphers, protocols, etc) the request has to work with all their other cloud clients before they can do an update for us. This is understandable, but can be annoying when you are trying to meet audit requirements.
What problems is the product solving and how is that benefiting you?
They were the first company that we used for Single Sign On. Since SSO is becoming bigger and bigger and it not going away, Portalguard helped us to get going on our project of SSO.


    Reid C.

IdP for both on-premise and cloud

  • October 31, 2024
  • Review provided by G2

What do you like best about the product?
The ability to have an IdP that can integrate with multiple user directories to provide a single login service for all corporate systems. Very flexible as it supports many authentication types with the ability to customize the reponse to fit the need.

Adding in integrations is a snap. Typical configuraton time is less than 5 minutes for integrating with SAML / OIDC.

The white glove service for standing up the initial service was exceptional along with their post support services.

This service is used daily by all staff members and has made password policy management a breeze.
What do you dislike about the product?
Updates are very manual and require some technical ability if you need to do customizations. There does not appear to be a service to notify when updates are available for the environment.
What problems is the product solving and how is that benefiting you?
Single Sign-On solution which integrates with all products and includes central password policy management / enforcement.


    Education Management

Portal Guard Review

  • August 15, 2024
  • Review provided by G2

What do you like best about the product?
It is straightfoward and user friendly. I like the SSO option
What do you dislike about the product?
It is not working fully, running through issues with password changes and not syncing up instantaneously
What problems is the product solving and how is that benefiting you?
Not aware of issues internally and how its being fixed


    CJ O.

the experience has been good, support good, technology good, no complaints, no hiccups.

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
The technology is good and the support is even better; I've had good support experiences from all of the people I've worked with at PortalGuard since our rollout a couple of years ago - I've had lots of time working with support getting help setting up new connections or sorting out an issue here or there and it has been a great relationship that we plan to continue.
What do you dislike about the product?
The biggest detraction from PortalGuard hasn't been much - just waiting for new features to be released - the core product which we use is solid but some of the cool new features that would improve the overall experience just takes a bit, that said they seem to do a solid job of QA testing as once things are released they generally work like they're supposed to.
What problems is the product solving and how is that benefiting you?
Prior to PortalGuard we didn't have a proper self service password reset tool, with PortalGuard we do have one and it works well so it solved that issue. We've got a large number of separate systems and we're moving everything to SSO with contextual MFA to improve security and improve the user experience. We've tested the Biometric Authentication and it works but we've not been able to fully roll that out yet due to being busy. Overall the product has been solid and relatively easy to setup the individual connections and support is ready and able to help when needed.


    Higher Education

The Hidden Gem

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
This software is does everything you need it to do very simply. It is the hidden gem that no one knows about.
What do you dislike about the product?
Nothing at all. It is a great product. If I could change one thing I would like for our Duo prompts to actually only prompt once per day and to limit the prompts by enabling them for every where, but my Public IP.
What problems is the product solving and how is that benefiting you?
Simplifying SSO and creating a simple portal.


    Cory W.

PortalGuard is a solid solution and partner to work with

  • March 12, 2024
  • Review provided by G2

What do you like best about the product?
PortalGuard is very flexible in terms of configuration options, OTP methods, and customization of pages. We deployed PortalGuard to over 10,000 users within just a couple of months instead of the 6+ month project we were anticipating
What do you dislike about the product?
I haven't found any dislikes with PortalGuard, it meets all of our expectations.
What problems is the product solving and how is that benefiting you?
PortalGuard has solved many issues for us, primarily enhanced our security with MFA. We also implemented SSO across our suite of applications and Self-Service Password Reset. These services have saved our customers and support team an incredible amount of time.


    Ryan C.

Streamlined Security and User Experience: A Review of BIO-key PortalGuard

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Enhanced Security, Improved User Experience, Seamless Integration with existing applications.
What do you dislike about the product?
The learning curve is a a bit steep at first. The customization options for the login page are still limited. Their support system is kind of flaky. The support itself isn't just their system.
What problems is the product solving and how is that benefiting you?
PortalGuard from Bio-key helps me solve the following problems:

Password Fatigue: Using SSO allows for a shared user identity across multiple platforms.
MFA: Allows for an additional level of security for an identity.
Streamlined Access Management: PortalGuard simplifies access management, reduces administrative overhead and improves overall efficiency.