SecureWorks Taegis VDR is used for telemetry, SOC operations, or endpoint management, depending on the configuration and the organization's requirements.
Secureworks Taegis VDR
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Improves organizational security with comprehensive support
What is our primary use case?
How has it helped my organization?
The solution helps by securing the brand of the organization, which is essential.
What is most valuable?
It is a one-stop solution for different needs with separate APIs. The product offers different solutions for different companies.
For how long have I used the solution?
I have been using SecureWorks Taegis VDR for about three years.
What do I think about the stability of the solution?
SecureWorks Taegis VDR is very stable, though there is scope for improvement.
What do I think about the scalability of the solution?
I would rate the scalability an 8.5 out of ten.
How are customer service and support?
The support is very effective and responsive, not only technically but also through quarterly meetings.
How was the initial setup?
The initial setup is a comprehensive project managed activity.
What about the implementation team?
We provide support as system integrators but do not use third-party services. Our organization has about one hundred ten security resources.
What's my experience with pricing, setup cost, and licensing?
I would rate pricing a seven out of ten. There is room for improvement when it comes to affordability.
Which other solutions did I evaluate?
Palo Alto, Splunk, and ProStrike are other solutions that we evaluated.
What other advice do I have?
As a system integrator, I maintain an unbiased opinion. The choice of solution depends on an organization's risk appetite and funding.
I would rate it a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Not the best, but will suffice
What do you like best about the product?
Reporting is the only topic I could say was actually good.
What do you dislike about the product?
The techs were not very punctual and never hit proposed dates
What problems is the product solving and how is that benefiting you?
It checked the box for an audit
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