Mindtickle
MindTickleReviews from AWS customer
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Unified Content Management System for Field Training Enablement, and Digital Sales Rooms
What do you like best about the product?
Digital assets (videos, PDFs, articles, ebooks, links, etc.) tagged as external-facing can easily be shared with customers by our executive leadership and field teams including Sales Development Representatives,Account Executives, and Solutions Engineers.
The new AI features enable self-service for our teams.
Training missions make it easy for our field teams to record and upload video presentations to practice their skills.
The Mindtickle account and support teams have been very helpful as we onboarded and expanded our use of this platform.
The new AI features enable self-service for our teams.
Training missions make it easy for our field teams to record and upload video presentations to practice their skills.
The Mindtickle account and support teams have been very helpful as we onboarded and expanded our use of this platform.
What do you dislike about the product?
Mindtickle provides some built-in reporting, but I would like more reporting to help me identify and prioritize our best-performing content.
Like other content management systems, it requires time and effort to currate and track content requests, development, curation, and publication. It would be nice if Mindtickle included some project management features to simplify collaboration on content creation.
Like other content management systems, it requires time and effort to currate and track content requests, development, curation, and publication. It would be nice if Mindtickle included some project management features to simplify collaboration on content creation.
What problems is the product solving and how is that benefiting you?
Before Mindtickle, our content was scattered across messaging apps, cloud storage, emal, and people's laptops and phones. Now, with Mindtickle, we keep all of our internal and external content and resources in a single location. Sales Hubs help us organize content by internal and external audiences. Tags make it easy to categorize conotent by type, audience, buyer stage, etc. For example, we have content for our Sales Development Representatives, Account Executives, and Partners.
Onboarding new sales team members used to be a big challenge, requiring a lot of preparation of custom slide decks, calendaring, emails and pulling together a variety of content such as checklists, spreadsheets, documents, and product demos. Now we have an organized way to deliver new team member onboarding and can track each person's progress.
Before Mindtickle, when prospects wanted more product information after an initial call, we had to find files to attach to an email and forward that email to all of the attendees. Now we use Mindtickle's built-in Digital Sales Rooms (DSRs) and templates to make it easy to share the relevant content with prospects, partners, and customers, including a company overview, 3rd party analyst research, product data sheets, customer videos, slides, and testimonials. Recipients can forward to their colleagues and we can see the most popular pieces of content to help us continually improve our marketing materials.
Onboarding new sales team members used to be a big challenge, requiring a lot of preparation of custom slide decks, calendaring, emails and pulling together a variety of content such as checklists, spreadsheets, documents, and product demos. Now we have an organized way to deliver new team member onboarding and can track each person's progress.
Before Mindtickle, when prospects wanted more product information after an initial call, we had to find files to attach to an email and forward that email to all of the attendees. Now we use Mindtickle's built-in Digital Sales Rooms (DSRs) and templates to make it easy to share the relevant content with prospects, partners, and customers, including a company overview, 3rd party analyst research, product data sheets, customer videos, slides, and testimonials. Recipients can forward to their colleagues and we can see the most popular pieces of content to help us continually improve our marketing materials.
Mindtickle is transforming from being solely an e-learning platform to an e-coaching platform.
What do you like best about the product?
It is a very robust platform, but well structured. It is designed to solve the needs of companies of any size. There is a lot that can be done within the tool.
What do you dislike about the product?
I consider two areas of opportunity, but I understand they are being improved. The first: Have a simple platform to exploit progress and execution information.
The second, Enhancement: To maximize the benefits of the platform, it is essential to integrate a strong development and coaching methodology alongside it. Without proper guidance and implementation best practices, harnessing the full potential of the tool becomes a challenging task.
The second, Enhancement: To maximize the benefits of the platform, it is essential to integrate a strong development and coaching methodology alongside it. Without proper guidance and implementation best practices, harnessing the full potential of the tool becomes a challenging task.
What problems is the product solving and how is that benefiting you?
The tool has been very helpful in accompanying the Onboarding process. Fortunately, we have grown, and we have many new colleagues.
The tool has been super useful in giving an induction to the company, learning about our products, the use of our technological tools, and our processes.
In short, the tool has been an excellent ally for our new staff.
The tool has been super useful in giving an induction to the company, learning about our products, the use of our technological tools, and our processes.
In short, the tool has been an excellent ally for our new staff.
New Way of Doing Training
What do you like best about the product?
Ability to consume trainings in different ways (self-paced or instructor led) and via desktop app or mobile app.
What do you dislike about the product?
Some of the data analytics should be more flexible and not as predetermined.
PowerPoint animations do not work any more once file is uploaded to Mindtickle. Need to use SCORM format instead.
PowerPoint animations do not work any more once file is uploaded to Mindtickle. Need to use SCORM format instead.
What problems is the product solving and how is that benefiting you?
Extending the reach beyond classroom trainings or just shared files. Allows us to facilitate instructor led trainings from registration, attendance tracking to analytics.
Best in Class Sales Enablement Platform
What do you like best about the product?
Has it all - LMS + Call Coaching + Recording + Asset Management
Easy to use and set up
Immaculate customer support team
Easy to use and set up
Immaculate customer support team
What do you dislike about the product?
UI/UX can be better
Sometimes, can take lots of time to load
Sometimes, can take lots of time to load
What problems is the product solving and how is that benefiting you?
Sets a really high standard for sales onboarding and performance management.
The call coaching features are amazing and really love it seamlessly integrates with other tools like Outreach and Salesforce.
Asset management with Asset Hub and Digital Sales Room are really good.
The call coaching features are amazing and really love it seamlessly integrates with other tools like Outreach and Salesforce.
Asset management with Asset Hub and Digital Sales Room are really good.
The most complete solution, but it is expensive.
What do you like best about the product?
We're constantly finding use cases we would have never considered needing, but that we ended up needing, and Mindtickle has a solution for every one of them. They've really thought through everything.
What do you dislike about the product?
Loading times could be improved, it is one of the slower pieces of SaaS that I use regularly.
What problems is the product solving and how is that benefiting you?
Between the content we're easily able to build inside Mindtickle along with the prepackaged enablement content that we got for a really reasonable price, we have training for every possible need across our sales and other teams. We use Mindtickle not just for sales, but for onboarding and training almost every part of our business.
My Mindtickle experience
What do you like best about the product?
What I most liked is the simplicity of the system, allowing complex operations to be executed easily - the complexity is left behind the scenes, while the operation is simple - great work there ! I also liked the collaboration capabilities and the AI search.
What do you dislike about the product?
There are few small things which can make the difference and make Mindtickle even better. E.g. limited design options, etc. Not critical but can help.
What problems is the product solving and how is that benefiting you?
One stop shop for all Sales Enablement challenges - in a most effective manner
MindTickle will give you the tools to create training that actually is effective.
What do you like best about the product?
Getting results from training requires learners to change behavior. Creating a behavior change requires practice. MindTickle's platform provides the tools to create training that includes practice, reinforcement, evaluation, and coaching. MindTickle continually evolves and updates their solution with current trends, particularily advancements in AI assisted learning and evaluation.
What do you dislike about the product?
Creating learning journeys for multiple segments/sub segments are on the roadmap but not here yet. Analytics of Call AI, their conversational intelligence solution need to be improved as well, again, on their roadmap.
What problems is the product solving and how is that benefiting you?
MindTickle is solving: new product training, sales training, customer engagement, solution selling, and providing a platform to practice instead of practicing on the customer.
Easy to use from uploading to creation
What do you like best about the product?
The ability to upload large files and share
What do you dislike about the product?
I wish it had reminders sent to clients about the link and to visit the enablement room
What problems is the product solving and how is that benefiting you?
Solving the ablity to sell while not in front of clients
Great tool and great support
What do you like best about the product?
I like the Digital Sales Rooms & Resource/Content Library. Ease of Use.
What do you dislike about the product?
There's nothing I currently dislike about Enable Us.
What problems is the product solving and how is that benefiting you?
N/A
Most user friendly enablement thus far
What do you like best about the product?
As a seller, one of my favorite features is being able to duplicate rooms for new deals. This is super easy to do in Enable.us. In addition, the way you can organize the look of your deal room is a lot more flexible and the layouts are cleaner than what I've seen in other tools.
What do you dislike about the product?
While I appreciate that their layouts are better than others in the industry, I still think they can do better with being more design forward. Would be great to customize layouts more, colors, fonts, etc...being more on brand or similar branding would be great.
What problems is the product solving and how is that benefiting you?
Ultimately it's accelerating pipeline and accelerating decision making by providing a central resource for my buying team to find everything they need to make a decision.
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