Mindtickle
MindTickleReviews from AWS customer
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Very useful tool in order to improve performance
What do you like best about the product?
MindTickle is a realtime platform what improves the performance of the sales reps. The platform saves a lot of time for the Managers through reduced admin time.
What do you dislike about the product?
It's time consuming to make a lot of changes in the profiles of the users. This is needed when groups and managers change.
What problems is the product solving and how is that benefiting you?
We administer the coaching sessions between a manager and sales rep in order to improve the performance of the Sales Reps.
Effective sales training tool
What do you like best about the product?
The 2 things I like most about MindTickle are 1) the ability to have sales reps upload videos for review so that we can truly test the skills and find examples to share with the rest of the team and 2) the excellent customer service.
What do you dislike about the product?
The biggest challenge we've faced is easy reporting for managers.
What problems is the product solving and how is that benefiting you?
The 2 business problems we are solving are 1) onboarding new sales reps faster and 2) certifying the rest of the sales team on an ongoing basis.
Recommendations to others considering the product:
Consider using MindTickle not only for onboarding new reps but also for ongoing enablement
Learn on the go!
What do you like best about the product?
MindTickle helps us conduct regular assessments effectively which over 800 employees at NowFloats regularly undergo. The region-wise analysis really helps us understand what we must focus on in training.
The support has been great and they have been always available for any concerns, meanwhile always suggest what we could do to leverage the platform better.
The support has been great and they have been always available for any concerns, meanwhile always suggest what we could do to leverage the platform better.
What do you dislike about the product?
The App sometimes takes longer to load the data. We'd also like to see features like scheduling content / assessment updates and different formats of assessments on the App in the future.
What problems is the product solving and how is that benefiting you?
Our team is present across over 70 branches in India and MindTickle helps us keep all teams updated with all new feature / product releases. It is also helping us test the product knowledge of our teams through regular assessments. We conduct an analysis of content consumption and test results which eventually helps us strategize better.
Recommendations to others considering the product:
MindTickle is a great product when you want to continuously keep sharing content with your teams and evaluate them on various parameters.
Learning and Developement
What do you like best about the product?
Accessibility of all the learnings on the go
Managerial insights about the team
Quick updates on products
Gamification to increase the interest of learners
Managerial insights about the team
Quick updates on products
Gamification to increase the interest of learners
What do you dislike about the product?
Slowness, once in a while on the mobile app
What problems is the product solving and how is that benefiting you?
One stop for all the learners to access the product knowledge
Helps us with Induction modules
What do you like best about the product?
Intuitive training platforms that help conceptualize our organizations processes and industry knowledge with ease. This is a user friendly platform which makes it easy to deploy enablement learning programs. The real time leaderboard while taking courses creates a healthy competition between employees, each of them wanting to have the best score.We've had great customer support and guidance from MindTickle to help us design our onboarding programs.
What do you dislike about the product?
Minor improvements to the reporting and metrics and more granular roles are in progress and will be highly appreciated. Development of a user community and a conference will come in time. The new Learner UI is great and waiting for a new Admin UI to come up soon!
What problems is the product solving and how is that benefiting you?
We use MindTickle to onboard our new joiners, at scale, with tracking. We are now able to demonstrate quantitatively the adoption of training across teams, accelerating and improving to establish and ensure that the many changes that occur in our fast-paced business are adopted.
Recommendations to others considering the product:
Highly recommended
Sales & quality Enablement
What do you like best about the product?
It is the easiest platform to help sales team to train in different skills.
What do you dislike about the product?
There is nothing to dislike but as a suggestion I would like to tell them to improve their reports & analytics
What problems is the product solving and how is that benefiting you?
It has helped us to improve in call quality. By tracking our sales agents day to day performance and seeing them improved every day It is the easiest platform to share the feedback. Sharing the quick updates, we can also use this platform to share our team huddles every morning regardless of shift timings.
A very good feature of it is analytic which will actually help us to track your sales performance.
A very good feature of it is analytic which will actually help us to track your sales performance.
Sales Training Platform - exceptional for onboarding
What do you like best about the product?
Share knowledge easily and make sure everyone is onboarding effectively
What do you dislike about the product?
Support was okay - could've used more education from the company during the set-up
What problems is the product solving and how is that benefiting you?
Helps employees gain a foundation of knowledge, and reduces redundancy of additional resources to bring them up to speed.
Recommendations to others considering the product:
Great for internal sales trainings
MT for coaching and training
What do you like best about the product?
Accountability and measurement of success or failure.
What do you dislike about the product?
Some restrictions on access, i.e. deleting data on former team members. understood this isn't a MT issue.
What problems is the product solving and how is that benefiting you?
Sales training focused on what reps do every day.
Recommendations to others considering the product:
Nothing more to add.
Great outreach
What do you like best about the product?
A rep from MindTickle contacted me with a well-written email and phone call straight after I expressed interest on their website. Great follow through and customer service.
What do you dislike about the product?
I didn't have any issues so no dislikes yet
What problems is the product solving and how is that benefiting you?
Sales coaching - I haven't realized any benefits yet but haven't engaged enough just yet
Easy to use and navigate!
What do you like best about the product?
Mindtickle provides an easy user interface to upload training modules and videos, and to search for content.
What do you dislike about the product?
It is sometimes difficult to discern whether or not a module is required vs. optional. For the most part, I am very satisfied with Mindtickle.
What problems is the product solving and how is that benefiting you?
My company supports a very complex technology that is rapidly evolving. Mindtickle allows us to stay on top of the evolving trends and technologies. Mindtickle also allows for more career/personal development as it is not solely focused on product awareness and education.
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