CyberArk offers multiple products, including PAN, LRO for vendor remote access, and Identity. Some clients in the entertainment and tourism industry prefer using CyberArk Identity on the cloud as a Software as a Service (SaaS) solution. Their teams are typically small and prefer not to manage the infrastructure. They opt for this approach because they want to avoid investing significant time and money in larger products like SailPoint. However, it's important to note that such clients are relatively rare, with perhaps just one or two out of every hundred.

Regarding identity management, it's worth noting that onboarding users from various sources is a straightforward process with CyberArk SaaS. The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS.

On the PAM side, one of their notable strengths lies in safeguarding the keys and users for privileged accounts. They've implemented a robust security approach that is superior to many other solutions in terms of protecting privileged users and their keys.

In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one. They struggle with identifying risk scores efficiently because their risk scoring relies on the manual entry of access data. In contrast, SailPoint excels in this aspect and can detect and provide superior governance scores more effectively.

To be equitable, one notable aspect is that CyberArk is gradually moving away from on-premises components and migrating them to the cloud. However, from my perspective, they should consider retaining some on-premises components instead of entirely removing them. I understand that this decision might be related to cost and future prospects. Nonetheless, considering the global trend of securing and controlling data, offering everything solely in the cloud could become problematic for many organizations.

I have been working with it for more than two and a half years.

In terms of stability, I would rate it an eight. It's important to consider that a comprehensive solution requires a minimum of nine servers, which can pose challenges in terms of management and overall stability due to the substantial number of components involved.

When it comes to scalability, there are two distinct aspects to consider with CyberArk. License scalability is notably straightforward and perhaps the easiest compared to other solutions. However, architectural scalability can be quite complex and challenging.

I would rate it a nine out of ten.

To be completely frank, among my ten clients, a minimum of six express concerns or confusion regarding CyberArk. I'm not certain whether it's linked to the clients' skill levels or understanding, but I suspect that the support ecosystem is not adequately developed.

It's a straightforward process if you have skilled resources on hand. However, if your resources lack the necessary expertise, they might face challenges.

If we're looking at a comparison once more, it's important to acknowledge the crowded nature of the market. With so many players, including Arcon, BeyondTrust, WarLX, and others, the field is diverse. However, when focusing on the top products, I'd highlight BeyondTrust, CyberArk, Delinea, and Arcon. In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard.

In the realm of identity management, SailPoint is the leader due to its extensive features and customization capabilities, making a direct comparison with CyberArk somewhat unfair as SailPoint tends to excel. However, among CyberArk's competitors, Ping Identity stands as a strong contender. Ping Identity has been involved in the identity space for a longer period than CyberArk. Furthermore, there have been mergers in this space, such as FosRoc and BeyondTrust. This has reshaped the landscape, and the competition should now primarily be between Arcon, Ping Identity, and SailPoint, as other products tend to be smaller, like Micro Focus. Comparing them with Micro Focus wouldn't be suitable.

Enterprises generally have the resources to handle the compute and storage requirements and can allocate additional resources for CyberArk management without significant issues. However, medium-sized companies need to exercise caution as they might need to hire dedicated resources for solution management, which can increase maintenance costs. Small organizations, on the other hand, are likely to face numerous challenges during upgrades, migrations, and maintenance due to their limited resources. CyberArk is best suited for larger enterprises.

Overall I would rate it an eight out of ten.

My company uses CyberArk Identity for password vault, password management, and session management.

CyberArk Identity is the best PAM solution in town. Even though there are a lot of competitors of CyberArk Identity in the market, most of them do not have the market domination like CyberArk Identity.

CyberArk Identity's GUI is an area with certain shortcomings that need improvement.

I have been using CyberArk Identity for two years. I use the solution's latest version.

It is a very stable solution. Stability-wise, I rate the solution an eight out of ten.

It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten. If you scale it up too much, then the solution lags performance-wise, causing it to slow down.

My company deals with its clients, and based on my current workplace, I have seen 300 users of the solution.

There are no plans to increase the number of users.

CyberArk Identity's technical support needs to know its own product well enough before telling others how it works. The support team should be more knowledgeable.

The initial setup of CyberArk Identity was straightforward.

The solution is deployed on the cloud.

The solution could be deployed in a week.

For the deployment process, we need to get your networking right and make sure you download the correct version of the solution, after which you can deploy the solution after ensuring that you have all the required infrastructure.

A manager and a senior engineer are required for the deployment and maintenance.

You can do the installation with the help of an integrator or consultant. The installation can be done in-house with the help of the product's documentation.

CyberArk Identity is a good investment. Once you deploy, I would say that you can use it for a long time.

Speaking about the price, I can only say that the solution is used by all the top-tier companies worldwide. There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity.

I recommend the solution to those planning to use it.

I recommend the solution to those planning to use it. The solution's potential users should ensure that you scale it properly and don't scale it beyond what is required because its performance lags.

I rate the overall solution an eight out of ten.

We are using CyberArk Identity to consolidate all the applications and demo tenants that we have in the same panel and to apply features, such as MFA and single sign-on.

CyberArk Identity has helped me a lot to optimize processes and provide access.

The most valuable feature of CyberArk Identity is the adaptive interface.

The OpenID features could improve in CyberArk Identity.

I have been using CyberArk Identity for approximately two years.

CyberArk Identity is a stable solution.

I rate the stability of CyberArk Identity a nine out of ten.

The scalability of CyberArk Identity is great. It is built with scalability in mind.

I plan to increase the usage of the solution.

I rate the scalability of CyberArk Identity a nine out of ten.

I rate the support of CyberArk Identity a seven out of ten.

Neutral

The initial setup of CyberArk Identity is straightforward. After 20 to 30 hours we finished the process.

I have received a good return on investment using CyberArk Identity.

The pricing of CyberArk Identity is competitive.

I rate the price of CyberArk Identity a ten out of ten.

I rate CyberArk Identity an eight out of ten.