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Reviews from AWS customer

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13 reviews
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External reviews are not included in the AWS star rating for the product.


    ManiKanta

A highly scalable and easily manageable solution, but it takes hours to restore a single file

  • January 18, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are in the banking industry and use the solution to take the backups of all Tier 0 and Tier 1 applications. The majority of the applications are hosted on virtual machines.

What is most valuable?

Cohesity DataProtect is easily manageable, and you can see every option from the user interface. You don't need to go to the CLI or any other place. The solution is based on the Master-Slave concept. When any one of the nodes goes down, that load will be moved to another node.

What needs improvement?

Cohesity DataProtect takes hours to restore a single file, even a small one.

Currently, Cohesity DataProtect occupies the total size of the virtual machine. In my opinion, the solution should create a snapshot of the used space in the virtual machine, which would help the environment consume less space.

For how long have I used the solution?

I have been using Cohesity DataProtect for more than three years.

What do I think about the stability of the solution?

I rate Cohesity DataProtect an eight out of ten for stability.

What do I think about the scalability of the solution?

We have 14 people in our team working with Cohesity DataProtect.

I rate Cohesity DataProtect ten out of ten for scalability.

How are customer service and support?

The solution's technical support team is very responsive. Their technical account managers proactively monitor the account and pitch in immediately if we need any help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously worked with other solutions like Commvault Rubrik. I switched to Cohesity DataProtect because of its better performance, accessibility, maintenance, and cost.

How was the initial setup?

We sometimes face issues while deploying the solution, which we can fix with the help of the support team. There are no long pending issues while deploying Cohesity DataProtect.

What about the implementation team?

The solution's deployment time depends on the cluster size we are deploying. If I am deploying the twenty-node cluster, it will take around six to eight hours. The deployment time varies from node to node and the cluster size.

What's my experience with pricing, setup cost, and licensing?

We are using a capacity-based, one-time purchase license. The solution's pricing is in the mid-range, where it's neither costly nor cheap. You need to pay extra for some dedicated services.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a six out of ten.

What other advice do I have?

I am using the latest version of Cohesity DataProtect. Most product-based companies are switching over from legacy products to Cohesity DataProtect. I would recommend Cohesity DataProtect to other users.

Overall, I rate Cohesity DataProtect a seven out of ten.

Which deployment model are you using for this solution?

On-premises


    reviewer2322249

Evolving data protection with user-friendly interface, fast performance, and efficient maintenance, but faces challenges in delivering HANA support

  • December 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use it in the realm of data protection. We have comprehensive coverage, including backups for all our databases, VMs, file systems, and various auxiliary components.

How has it helped my organization?

One of the notable benefits is its user-friendly interface, making it easy to navigate. Additionally, it demonstrates faster performance compared to other vendors.

What is most valuable?

The recovery process is effective, especially when it comes to other types of data, such as VMs, and overall, the performance is commendable.

What needs improvement?

We have been facing challenges, particularly with HANA databases. Despite initial promises of delivering an agent within a few months, it has been over two and a half years, and there is still no indication of when the Cohesity agent for HANA systems will be available. The absence of an agent for replicated recovery makes it impractical for our current needs. We are highly dissatisfied with the level of support and functionality provided for HANA within the Cohesity product.

For how long have I used the solution?

I have been working with it for two and a half years.

What do I think about the stability of the solution?

The overall stability has been consistent. The only noteworthy concern is related to the HANA aspect, which falls short of expectations. However, in terms of performance and support, there have been no issues.

What do I think about the scalability of the solution?

I would estimate that approximately two hundred users are involved.

How are customer service and support?

The support quality is commendable – upon opening a ticket, a responsive and capable team promptly assists. However, managing cases with a global team working across different time zones can pose challenges in terms of knowledge transfer and handovers between teams. Occasionally, the transition between teams for a specific case doesn't go smoothly, resulting in the need to repeat explanations for each new team member involved. I would rate it seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The installation process requires a couple of straightforward connectors to be installed on our servers, and the setup is quite simple. It's a one-time task, and overall, we haven't encountered any issues with the setup.

What about the implementation team?

We conducted a POC with testing and various evaluations, completing it in a couple of months. The deployment spanned across a broad range of systems, including both production and non-production, and we successfully implemented it within three months. This encompassed all our SAP systems, including ECC, BW, and others, up to ADA and earlier versions. Maintenance is necessary, but the majority of patches and updates at the cluster level can be seamlessly handled online.

What other advice do I have?

Despite encountering challenges with HANA, I would recommend moving forward with Cohesity. The observed improvements and overall convenience make it a worthwhile choice. Comparatively, the experience has been preferable to Symantec or other alternatives. It is an evolving product, and we've witnessed substantial enhancements from its initial stages. Overall, I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises


    reviewer2316069

A highly scalable solution that can be used for data protection and data management platforms

  • December 01, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Cohesity DataProtect mainly for our data protection and data management platform. We are evaluating Cohesity DataProtect against a few other solutions in the market.

What is most valuable?

Cohesity DataProtect is more of a unified solution, which is also trying to expand for ransomware protection. Given the market landscape around the cybersecurity portfolio, it would be really interesting to see how it evolves.

What needs improvement?

The solution's dashboard or UI can be enhanced and made more user-friendly than its competitors.

For how long have I used the solution?

I have been using Cohesity DataProtect for a couple of years.

What do I think about the stability of the solution?

I rate Cohesity DataProtect an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate Cohesity DataProtect a nine out of ten for scalability.

How are customer service and support?

As far as I can remember, my team did not face many issues with the solution's technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup was pretty straightforward.

What about the implementation team?

I didn't install the solution myself. Another team, consisting of two to three engineers, installed the solution smoothly without any issues. The solution's deployment should not take more than a day or two.

What other advice do I have?

Overall, I rate Cohesity DataProtect an eight out of ten.


    Mashood Atitebi

A cheap backup solution that is easy to operate and deploy

  • October 30, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product as a primary backup. 

What is most valuable?

Cohesity DataProtect is easy to deploy and operate. 

What needs improvement?

You need to put the full name instead of a few letters while searching for backup. It should also improve customization. 

For how long have I used the solution?

I have been using the product for more than a year. 

What do I think about the stability of the solution?

Cohesity DataProtect is very stable. 

What do I think about the scalability of the solution?

The product is scalable. My company has eight users. 

How was the initial setup?

The tool's deployment is easy. The deployment takes around 30 minutes to complete. 

What about the implementation team?

Cohesity DataProtect supported us during the deployment. 

What's my experience with pricing, setup cost, and licensing?

The tool's licensing costs are yearly. It is cheaper than other backup solutions. 

What other advice do I have?

I rate Cohesity DataProtect an eight out of ten.