Barracuda Email Protection is good for customers who don't have resources to manage email security. It is automated and easy to use. You just need to configure it, turn it on, and it works automatically. It's suitable for customers with up to a thousand users and does not require extensive customization.

The beauty of Barracuda Email Protection is that it is easy to manage and simple to deploy. While there is a lack of flexibility in terms of creating policies, this feature is beneficial for small customers who would prefer not to make multiple changes. 

It is also known for providing excellent support, scoring ten out of ten in that aspect. However, Barracuda faces challenges with weak reporting and integration issues, particularly with their security awareness training platform.

Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions. The fraud detection capability is not well-developed, with many false positives being reported, and there's no way to tune or modify the system. 

Additionally, the solution lacks the ability to create custom rules or policies for VIP users, which is a significant drawback.

I have used the solution for five years.

For support, Barracuda is very good, rating it ten out of ten. It is considered one of the best OEMs in the industry for support.

Positive

Barracuda is good for customers who lack the resources to manage email security. It works independently without needing much management. 

However, if a customer requires extensive policy customization, Barracuda may not satisfy their needs.

Mimecast and ProPoint are other vendors, with Mimecast offering certain technologies that Barracuda does not.

Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution.

Whether I would recommend Barracuda Email Protection depends on the customer’s use case and budget. If there is no need for advanced DLP or custom rules and policies based on user groups, Barracuda could be a good solution. Its simplicity and ease of management are attractive, however, it may not be ideal for large teams seeking extensive customization.

I'd rate the solution eight out of ten.

We use Barracuda Email Protection for user management purposes.

Barracuda helps our organization prevent data breaches more efficiently than Microsoft with a simpler interface. It provides an easy process for administrators like myself to manage and configure settings.

The product’s most valuable feature is email notification.

The platform's pricing needs improvement. 

It is a stable platform.

We have around 200 Barracuda Email Protection users in our organization.

The technical support services have been satisfactory.

Positive

We used Microsoft. We switched to Barracuda Email Protection for ease of use.

The product is easy to deploy and maintain.

The product is expensive. We purchase its annual license.

Barracuda Email Protection’s fraud detection capabilities prove beneficial in classifying spam into different terminologies. It is easy to integrate with IT infrastructure and different software such as Microsoft Exchange.

I recommend it to others and rate it an eight out of ten.

Barracuda Email Protection is used for email protection and forensics.

The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365. Barracuda Email Protection is totally integrated with Microsoft and provides protection for email, OneDrive, and SharePoint.

The solution's reporting mechanism is a little poor and could be improved. There is no reporting mechanism with regard to the incidents and the root cause analysis. The solution should provide full details about any incident that happens.

I have been using Barracuda Email Protection for three years.

Barracuda Email Protection is a very stable solution.

I rate Barracuda Email Protection a nine out of ten for stability.

Around 100 users use the solution in our organization.

I rate Barracuda Email Protection an eight out of ten for scalability.

I have also worked with Microsoft Defender for email security. From a technical point of view, Barracuda Email Protection is much better than Microsoft Defender because it has more features related to forensic activities and phishing.

The solution’s initial setup is very easy.

I rate Barracuda Email Protection ten out of ten for the ease of its initial setup.

The solution’s deployment took a few hours. Two people from our company implemented the solution under the supervision of Barracuda.

On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten.

Barracuda Email Protection is deployed on the cloud in our organization.

Overall, I rate Barracuda Email Protection an eight out of ten.

We have a premium selection within our environment and use Barracuda. It stops threats and malicious messages but also detects stuff you don't want on your computer and in your environment, so we're really happy. You don't have to do anything. You get emails to notify you.

The built-in AI tool can analyze the behavior of people who write emails to you to provide impersonation protection. Barracuda also has a single dashboard and viewing pane, so it's easy to select all the features that Barracuda Email Protection has.

Barracuda Email Protection currently only works with Microsoft 365. It would be cool to see a more inclusive vendor approach where they should include Google Suite and other vendors like Amazon, for example. You also need complete admin access within your Microsoft 365 account to deploy Barracuda completely, so when you deploy the solution for a customer, it could be hard to transfer those rights from being an end user to a reseller. That's something they could improve.

I've worked with the solution for one and a half years.

I rate Barracuda's stability a nine out of ten.

I rate Barracuda's scalability higher than eight out of ten. In my company, we were pretty weird in our segments. We have clients with 50 users, but also clients with, like, 10,000 users. And we have all kinds of clients, such as the government and the health industry.

The initial setup is easy, though it could be difficult for a non-IT person to implement the solution. Barracuda has a lot of support and training to get you started. You can take your time to get all the settings correctly. And when the solution works, it works great.

If you don't receive support, the initial setup can be rated a six and a half out of ten.

It takes one day to deploy the solution. When deploying the solution, you must have your Microsoft 365 account with admin rights. Then, you need to deploy all the inbound and outbound settings. You have to create a predefined set of rules, so you just click what you want and put in your email protocols. There are three email protocols, and you must fill in those IDs. You then have to verify your account settings, and they also need to be verified to be transferred through Barracuda Mail, and then it will be transferred back to your email. That way, Barracuda, the vendor, can see all the possible emails that you are getting. You can install these things to your wishes. You have to commit to a relink where everything is linked to Barracuda and your email server. You have to enable or disable the predefined rules and then finish. You can make the deployment as weird and as wild as you can. Those are the main steps, I believe.

I rate the pricing a five out of ten since it is in the middle. We only pay for the licensing costs.

We have 50% off on everything in our environment. We just calculate the pricing from Barracuda plus our margin for our clients.

I'm really happy with the product. I think it's amazing and rate it an eight and a half out of ten.

My advice when getting the solution is to get yourself certified to join the Barracuda campus. It allows you to train, and it's pretty important to know your product. But if you do not have the time to, I advise you to contact Barracuda's support because they're very qualified and will help you with any of your questions, even remotely, when installing it. If you do it independently without knowledge, using the solution could get messy.