Barracuda Premium Email Protection Bundle
Barracuda NetworksExternal reviews
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User-Friendly Email Security with Simple Setup
What do you like best about the product?
I really appreciate the user-friendly web interface of Barracuda Email Protection. It's incredibly easy to navigate, which means I can quickly find what I'm looking for without any hassle. This intuitive design significantly enhances the user experience and adds substantial value to the software. Additionally, I found the initial setup of Barracuda Email Protection to be very easy, which saved me a lot of time and effort. These features make it a standout product for email filtering and security, efficiently reducing spam and malicious emails.
What do you dislike about the product?
I do not dislike anything
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to filter emails, reducing spam and malicious emails. Its user-friendly web interface simplifies navigation, enhancing my security experience.
Great Experience, Recommend for Email Protection!
What do you like best about the product?
Barracuda Email Protection is a great product due to the ease of use for our Administrators and also our end users. The daily emails are very beneficial to keep possible spam out of the inbox. There is an easy way to contact support if assistance is needed.
What do you dislike about the product?
At times, the filter can be a bit too aggressive and ends up flagging emails that aren't actually malicious. While it's generally safer to err on the side of caution, it can be frustrating for our users when legitimate emails are mistakenly placed in quarantine.
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection has been instrumental in preventing users from clicking on malicious emails, as well as stopping these harmful messages from reaching their inboxes in the first place. Our goal is to maintain a robust security posture, and this solution supports us in achieving that.
Effective Email Security with Room for Improvements
What do you like best about the product?
I find Barracuda Email Protection extremely valuable for its Outlook reporting feature, which integrates seamlessly and enhances our ability to handle suspicious emails. This feature particularly stands out because it saves significant time for support admins by automating the process of entering reported suspicious emails into the system, thereby effectively blocking them without manual intervention. This automation capability is a real time-saver as it alleviates the tedious task of manually inputting information into the Barracuda system, allowing us to focus more on critical tasks. Additionally, using Barracuda for Domain Fraud Protection has been a positive experience, and the software seems adept in providing robust protections which made us confident in switching from our previous service, KnowBe4.
What do you dislike about the product?
I find it limiting that when creating an incident on a reported email, there's only one option to email the user(s), and it would be beneficial to have several email options for different scenarios. Additionally, the initial setup requires a lot of steps and dependency on support to configure it correctly, which could be streamlined for ease of use.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to help employees report suspicious emails instead of clicking on links, saving me time from manually entering these into the system and automating the blocking process.
Effortless Email Security with Seamless Integration
What do you like best about the product?
I appreciate how Barracuda Email Protection is easy to use, which simplifies our operations and makes it accessible for everyone on the team. It integrates seamlessly with all the tools we use, enhancing our workflow without any hiccups. The ability to have an interface in Outlook that lets users identify unwanted emails is particularly valuable. The initial setup was straightforward, reducing the usual setup headaches. Overall, it effectively reduces phishing, scams, and malware, providing a secure email environment.
What do you dislike about the product?
I don't have any dislikes.
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection reduces phishing, scams, and malware while being easy to use and integrates seamlessly with our tools.
Seamless Microsoft Integration, Robust Email Security
What do you like best about the product?
I love how easy Barracuda Email Protection is to integrate with our Microsoft products, enhancing our workflow and security capabilities. The service's functionality goes beyond just email defense, providing a comprehensive solution that includes email archiving and incident response, which I find invaluable. The ability to monitor potential account takeover incidents through its integration with Microsoft Entra ID is particularly beneficial for keeping our accounts secure. I appreciate the wide range of services Barracuda Email Protection offers as well as the numerous integration options it provides with Microsoft products. Setting it up was pretty seamless for us, as we could efficiently export and import our sender policies across various domains, which made the transition from Proofpoint smooth and hassle-free.
What do you dislike about the product?
The Machine Learning aspect of Barracuda Email Protection doesn't seem to be fully consistent, making it difficult to manage false positives effectively. When I mark an email as a false positive, the system sometimes blocks similar emails from the same sender again due to their 'score'.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to prevent security incidents by blocking malicious emails and ensuring long-term email archiving. The integration with Microsoft products enhances our defense tools and allows monitoring of potential account takeovers.
Excellent Phishing Protection for Peace of Mind
What do you like best about the product?
It catches a lot of phishing emails that our end users receive, which is great so we in IT don't have to worry too much.
What do you dislike about the product?
I was used to the older user interface, now it is a new interface and kind of lost where things are at. I wish they could have some sort of documentation or even email awareness of the change.
What problems is the product solving and how is that benefiting you?
Definitely Phishing emails. We receive a ton of those.
Invaluable for Phishing Protection, But Not for Everyone
What do you like best about the product?
I find Barracuda Email Protection to be incredibly effective in protecting against phishing scams, especially for companies vulnerable to such threats. Its ability to conduct thorough and intense analysis of actual communications within an organization—both internally and externally—helps it become familiar with legitimate communication patterns, making it adept at identifying and preventing fraudulent attempts. This feature effectively closes the gap and assists in catching scams where someone might impersonate a vendor or an employee to extract sensitive information or funds. Additionally, the setup process was incredibly easy from an admin perspective, which is a big plus, contributing to overall efficiency and ease of deployment within our IT infrastructure.
What do you dislike about the product?
I find the quarantine notification system of Barracuda Email Protection to be somewhat archaic and not smooth. It would be beneficial if there was an app or a separate mailbox for more immediate access to quarantined emails. Currently, recipients have to wait for a quarantine summary email, which can take too long if there's an urgent need to monitor for false positives. This delay could be problematic, especially in cases where timely access could prevent issues. Additionally, the product's pricing model does not scale well for businesses with fewer than 10 users. Having to purchase a minimum of 10 licenses seems like a waste for smaller companies.
What problems is the product solving and how is that benefiting you?
I find Barracuda Email Protection enhances phishing protection effectively, reducing financial losses from scams. It thoroughly analyzes communications to detect fraud, benefiting my clients on Microsoft 365 by closing gaps left by other platforms' spam and phishing filters.
Intuitive Portal and Excellent Incident Response
What do you like best about the product?
I think the portal is fairly intuitive and I really like the incident response module.
What do you dislike about the product?
Lately it seems like a higher percentage of spam and phishing emails are making it through the filtering to the point I'm considering moving to a different solution.
What problems is the product solving and how is that benefiting you?
Preventing time loss and improving security.
Effortless Navigation and Excellent Email Protection
What do you like best about the product?
It is very easy to navigate and generally works very well at blocking unwanted emails and looking for threats.
What do you dislike about the product?
When a sender has been manually added to the safe sender list but continues to get blocked.
What problems is the product solving and how is that benefiting you?
Limits useless and scam emails, and protects against some threats from bad actors.
Seamless Outlook Integration and Easy Quarantine Management
What do you like best about the product?
1. Self reporting capabilities integrated with MS Outlook email (Barracuda Email Prortection Add in) and Barracuda Essentials
2. Self service portal (Email Gateway Defense) for quarantine management
3. Easy Administration
2. Self service portal (Email Gateway Defense) for quarantine management
3. Easy Administration
What do you dislike about the product?
1. Sensitivity: Parameters being too stringent to screen legitimate email.
2. Email Gateway Defense: only allows users to free 1 email at a time from quarantine, as opposed to @domain or sender.
2. Email Gateway Defense: only allows users to free 1 email at a time from quarantine, as opposed to @domain or sender.
What problems is the product solving and how is that benefiting you?
1. Filters spam email
2. Protection from phishing emails
3. Email failover
4. Scans /filter malicious mail
2. Protection from phishing emails
3. Email failover
4. Scans /filter malicious mail
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