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Reviews from AWS customer

1 AWS reviews
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External reviews

102 reviews
from and

External reviews are not included in the AWS star rating for the product.


    T G.

Seamless Outlook Integration and Easy Quarantine Management

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
1. Self reporting capabilities integrated with MS Outlook email (Barracuda Email Prortection Add in) and Barracuda Essentials
2. Self service portal (Email Gateway Defense) for quarantine management
3. Easy Administration
What do you dislike about the product?
1. Sensitivity: Parameters being too stringent to screen legitimate email.
2. Email Gateway Defense: only allows users to free 1 email at a time from quarantine, as opposed to @domain or sender.
What problems is the product solving and how is that benefiting you?
1. Filters spam email
2. Protection from phishing emails
3. Email failover
4. Scans /filter malicious mail


    Karthik D.

Good Solid Product that works!

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
It is so easy to implement and use it. It mostly works on autopilot, but even when some fine-tuning is needed, it wasn't difficult to make that change.
What do you dislike about the product?
If there is an issue, like a legitimate email getting blocked, the error logs don't provide a whole lot of information to troubleshoot. You really have to rely on the support.
What problems is the product solving and how is that benefiting you?
This solution is instrumental in helping us operate the world's oldest humane organization. Given the frequent targeted attacks we face, it's reassuring to know that our email defense system provides continuous protection around the clock, every day of the year, without requiring us to monitor it constantly.


    Consulting

Effortless Integration and User-Friendly Experience

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda Email Protection stands out for us because it is easy to use and integrates smoothly with our existing systems. This combination has been a definite advantage for our organization.
What do you dislike about the product?
At times, the management console has encountered some bugs, but the new user interface seems to be functioning much more smoothly now.
What problems is the product solving and how is that benefiting you?
For us, it is essential to filter out spam, phishing, and impersonation emails. Equally important is providing users with the ability to review emails held in quarantine and release any messages that should have been delivered.


    Tim J.

Effective Spam Reduction, but Pricey with Legitimate Email Blocks

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I find Barracuda Email Protection fairly easy to use, which makes managing our email security straightforward. It does an overall good job of blocking spam, greatly reducing the number of unwanted messages that infiltrate our inboxes. Additionally, I appreciate the feature that allows each user to release their own quarantined emails. This capability eliminates the need for constant administrative intervention, significantly reducing the workload on our IT staff and allowing users the flexibility to manage their individual email settings. Moreover, setting up Barracuda Email Protection in the cloud was very easy, streamlining the integration of this tool into our existing infrastructure without hassle.
What do you dislike about the product?
I am concerned about the price increase since moving to the cloud, which was more significant than expected. Additionally, I find that it blocks more legitimate emails than it did before, which can be problematic.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to reduce spam and threats, making it easier for users to manage quarantined emails, thus minimizing admin workload.


    Andrew R.

Excellent Spam Protection and User-Friendly Interface

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I really like it keeps out about 80% of the spam and phishing emails and does a really good job of not flagging the incorrect emails for the most part. I like how easy it is to block emails manually and report them to the incident response. I also like that it gives you emails when a suspcious email is found. In addition, I like how you can modify most settings without having to look too far. I can always find what I'm looking for with the interface (most of the time). Also, when I need it, customer support has been great and will help with the issues I'm having. Overall, I really like the product since I don't have to use it that much. When I have used it, it's easy to use. The cloud-to-cloud backup is really nice as well and puts my mind at ease.
What do you dislike about the product?
Ocassionally it will let emails through that are spam or harmful. Sometimes there will be false posistives as well with account takeover protection but that's almost a plus rather than a negative. Also, sometimes an option won't work or will take some finding to implement but this is rare. Otherwise, the feature set is very extensive and very good. Most of the time the fault lies with Office 365 and not Barracuda but sometimes figuring that out takes some time. Managing both services can be a pain but that is not Barracuda's fault at all. I will have to say that figuring out which settings are global and which are application specific can be tricky as well.
What problems is the product solving and how is that benefiting you?
Making sure spam emails are blocked and not hitting end users. This makes it so I don't have to worry about them being phished out of their personal information. In addition, I save time by not having to report these matters. With cloud-to-cloud backup, it backs up all the Office 365 data and makes it so I have peace of mind if Microsoft decides to delete the information we have on Office 365 forever. So not having to worry about that is great.


    Manufacturing

Powerful Mailflow Management for Organizations

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
This is a robust solution for managing the mail flow across the entire organization.
What do you dislike about the product?
The new interface isn't ideal for me. I was accustomed to the previous version and found it easier to use.
What problems is the product solving and how is that benefiting you?
This tool effectively handles both valid and invalid emails, making it easier to manage large volumes of messages. It also provides dedicated protective layers, which enhance the overall security and organization of email management.


    Banking

Effortless Setup, User-Friendly, and Outstanding Support

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
Ease of implementation.
Ease of use.
Customer support.
What do you dislike about the product?
The online help often doesn't provide the answers I need, so I still end up having to open a case for support.
What problems is the product solving and how is that benefiting you?
The incident response workflows make it possible to quickly flag a malicious or suspicious email and ensure it is removed from the inbox. This process helps maintain security by allowing prompt action against potential threats.


    Brandon F.

Effortless Security with Outstanding Protection

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
ease of use and strong protection make the solution a no brainer
What do you dislike about the product?
the user interface is a bit wonky and i would like to see it get trimmed up
What problems is the product solving and how is that benefiting you?
helps with the tons of spam and phishing emails we receive


    Logistics and Supply Chain

Excellent Spam Protection and Easy Quarantine Management

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
It successfully blocked most spam and phishing emails, while also allowing users to manage any emails that have been placed in quarantine.
What do you dislike about the product?
I have noticed that sometimes it blocks legitimate emails, especially those with attached PDF files or invoices that contain URLs. It tends to flag these messages, which can be inconvenient.
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection effectively addresses the majority of spam and phishing emails, allowing end users to manage their own quarantined messages. This feature helps save valuable time for the IT team.


    Information Technology and Services

Comprehensive Email Security with a User-Friendly Interface

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Barracuda Email Protection for its ability to effectively block spam and potentially harmful emails, providing me with a robust email filtering solution. The admin interface of Barracuda is remarkably simple to use and offers extensive control over filtering, which is particularly beneficial in managing phishing emails and ensuring legitimate emails from specific vendors are allowed. The IP Address Policy controls are an invaluable feature for customizing email flow and addressing specific security concerns. Transitioning to Barracuda Email Protection from Microsoft Office's email filter was a positive move due to the greater granularity it offers at a better price point. The initial setup was also straightforward, requiring only an addition of the Barracuda tenant to our Exchange permissions. The Outlook integration enhances the functionality by allowing me to send phishing emails directly for analysis. Overall, I find Barracuda Email Protection to be a comprehensive and user-friendly solution that meets my filtering and security needs effectively.
What do you dislike about the product?
I find that the new admin interface of Barracuda Email Protection could be improved. It feels compressed, which makes it difficult to find certain functions. Although the new interface works well for regular user accounts, the functionality for admin tasks could be enhanced. Additionally, the Outlook Add-in could use more functionality to better support my tasks.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to block spam and phishing emails, reducing data risks while allowing legit emails. The admin interface simplifies control over email filtering, aiding in email spoofing issues, and offers more customization at a better price than other solutions.