Solarwinds Observability has given us a clear view of our network
What do you like best about the product?
We’ve been using SolarWinds Observability for a while now, and it’s been a total game-changer for how we manage and monitor our systems. Right from the start, we were impressed by how easy it was to set up and the clean, intuitive interface.
What really stands out is how everything is pulled together into one place—apps, infrastructure, services, network traffic, system metrics—you name it. The unified dashboard makes it super easy to see the full picture and connect the dots quickly. Troubleshooting and optimizing performance has gotten way easier and faster.
What really stands out is how everything is pulled together into one place—apps, infrastructure, services, network traffic, system metrics—you name it. The unified dashboard makes it super easy to see the full picture and connect the dots quickly. Troubleshooting and optimizing performance has gotten way easier and faster.
What do you dislike about the product?
While SolarWinds Observability has been great overall, there are a couple of areas that could use improvement:
Pricing can get steep, especially when it comes to SNMP monitoring. The per-node cost adds up quickly if you're monitoring a large number of devices, which can make scaling more expensive than expected.
Some of the setup documentation feels outdated or incomplete—particularly for certain modules. We ran into a few snags during setup where the official guides didn’t match the current UI or available options, which slowed things down a bit. We had to reach out to Solarwinds a few times directly to see if we could get assistance, and in some instances it was hard to get help (Such as UCUM integration for connecting via AXL).
Pricing can get steep, especially when it comes to SNMP monitoring. The per-node cost adds up quickly if you're monitoring a large number of devices, which can make scaling more expensive than expected.
Some of the setup documentation feels outdated or incomplete—particularly for certain modules. We ran into a few snags during setup where the official guides didn’t match the current UI or available options, which slowed things down a bit. We had to reach out to Solarwinds a few times directly to see if we could get assistance, and in some instances it was hard to get help (Such as UCUM integration for connecting via AXL).
What problems is the product solving and how is that benefiting you?
SolarWinds Observability is helping us get full visibility across our environment without needing to jump between tools. While we use all of the modules, our biggest benefits come from areas beyond just the basics like node status or hardware health.
Where it really shines for us is in correlating data across applications, network traffic, logs, and user experience. Being able to tie everything together in one place makes root cause analysis faster and more reliable. It’s also helped our teams stay ahead of issues with smarter alerting and AI-driven insights.
We're not leaning heavily on server agent monitoring or traditional node checks—instead, we get more value from the platform's broader observability features. It’s made a big difference in how proactive we can be and how quickly we respond when something’s off.
Where it really shines for us is in correlating data across applications, network traffic, logs, and user experience. Being able to tie everything together in one place makes root cause analysis faster and more reliable. It’s also helped our teams stay ahead of issues with smarter alerting and AI-driven insights.
We're not leaning heavily on server agent monitoring or traditional node checks—instead, we get more value from the platform's broader observability features. It’s made a big difference in how proactive we can be and how quickly we respond when something’s off.
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