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4-star reviews ( Show all reviews )

    Alejandro Salazar

Offers extensive customization options, allowing users to tailor search results to their specific needs

  • June 28, 2024
  • Review provided by PeerSpot

What is our primary use case?

I like to describe it as an embedded Google that you can tailor with your own information. You can input your proprietary information and modify the weights and configuration of the search to tailor the results for your clients or services, like for internal tooling.

I can have a built-in flexible search engine. We used it specifically to return results to our clients in terms of listings based on their search and geographic location.

What is most valuable?

I like the fact that it's very powerful. It has many fine-tuning configurations. Essentially, every single piece of information you pass through it is a free document you can tailor. This allows me to craft the information in a manner that it can be easily searched.

For example, with our listings, we tailored them based on the individual's name, geographic location, and information specific to us, such as access to golf clubs and tennis courts. This very narrow information could then be used as part of the search results, providing our clients with a very intuitive search service.

The idea is that good search results lead to better commercial opportunities and customer retention because clients are satisfied with an easy-to-use service. That was definitely the greatest aspect of Algolia - it's a very powerful search engine.

What needs improvement?

There are two problems. Number one, it's a bit pricey, especially when there are similar algorithms. There's one called Typesense, which we considered to lower our bill. Algolia is good for a startup because it allows you to bootstrap powerful functionalities quickly. But if that startup ends up growing and becomes quite successful, the cost of Algolia will balloon with it. So, I could imagine that Algolia might have difficulty retaining clients.

The other problem I had to deal with as the lead software engineer is the documentation. I was basically assigned a guy who had no idea how Algolia works, and I had to get it to work, which I did. But the documentation for the service is not as good as it could be. You can still figure it out, but Algolia has a lot of functionalities, not just the search engine. They have built-in components for different UI libraries. In our case, we were using React, and they have a third-party library that you can import to use Algolia services as React components.

It's great, but they have very little documentation for those kinds of third-party things. It's tough to use them if you don't explain to your potential developers how they're supposed to be used. I eventually had to call them directly and sit down with their engineers, and I realized that it's a great product, but they need to explain it better.

For how long have I used the solution?

I used Algolia as an embedded search engine. I was the lead software engineer for a US-based startup called Teach Me To, based in San Diego. I used it throughout my entire stay with the company, which was seven and a half months.

What do I think about the stability of the solution?

Algolia is a powerful framework, so there are many ways the setup could have suboptimal results, and we actually experienced them. It's not 100% their fault; it was more about how we were integrating the program. For example, we were trying to return search results based on geographic location and put that on a map. We realized there were a lot of duplicate returns, with the same listing being returned as part of a big block of results. We didn't catch it because the pins on the map would overlap, so we would only see one pin when there were actually two of them.

The problem is that Algolia works like any cloud technology in terms of use. We were getting a bunch of redundant results that were nonetheless part of the billing because the configuration of the platform was wrong. That was part of my reason for fixing things that happened. It wasn't necessarily something wrong with Algolia, but rather with our integration of it. However, it's the kind of pitfall that developers should be aware of.

I would rate the stability an eight out of ten.

What do I think about the scalability of the solution?

I believe the technology is scalable, but I have doubts as to whether the billing is scalable for any company. If you're a big, successful startup transitioning into a corporation, you might have the resources to build your own internal search engine because Algolia can get expensive unless they adjust their pricing.

How are customer service and support?

I'm very happy with it. I would give them ten out of ten. They were responsive, active, and even followed up to see if everything was okay and if we needed more support.

How was the initial setup?

The initial setup is fairly easy. It's not trivial, but it's not hard either. There are two sides to it:

  1. the application side and
  2. the cloud information side.

You have to make sure your information is correct on the cloud side to see it reflected on the application side. It is not 100% easy, but it is not necessarily hard because any good developer should be able to handle it.

Deployment time: It depends on the amount of data. They do have to index the information, so if you have less than a hundred thousand entries, it should be super quick. They have a great capability that allows you to demo it on a test set so you don't mess with your real-time production information. You can play around with Algolia on a development set and then pass it into production when you're ready.

However, if you have a lot of indices, let's say a million or more, it does take a couple of minutes to pass that information into the system, index it, and test it in development before passing it to production. It's not super slow, but it is worth mentioning.

What's my experience with pricing, setup cost, and licensing?

For any developer starting out, it is worth it. If you're already a successful startup and you have other worries, that would be a debate amongst the internal teams. But, it's worth it to bootstrap something.

Which other solutions did I evaluate?

We played around with Python, which was part of a different part of our stack, but we didn't consider other options.

When I came in, Algolia was already integrated into the product, so, I couldn't change the existing product, only improve upon it.

What other advice do I have?

It's a really great solution. The more you work with it, the more intuitive it gets. I think Algolia is onto something that is very valuable.

Overall, I would rate the solution an eight out of ten.


    Kamil Ghori

Offers users with personalization options that can be used to improve the user interface

  • June 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use Algolia for Magento 2 e-commerce websites so that I can enhance user search functionality. Throughout Algolia, our company can enhance our search results as per the user type, which can improve the user experience and reduce the time it takes for them to find a product. Algolia is also useful for filtering products. It can also be used to add any promotional banner, product ranking, product review, and product boosting.

What is most valuable?

The solution's most valuable feature is its ability to customize Algolia's API and then use it anywhere in Magento's application however we like.

What needs improvement?

There are no areas in the product where improvements are required. I believe it is one of the best products right now.

When indexing the products, one may face some issues with the tool.

For how long have I used the solution?

I have been using Algolia for four years. I am a customer and developer who uses the tool to meet the requirements of our company's clients.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine out of ten.

How are customer service and support?

I never had an opportunity to contact the solution's technical support team. Based on what I feel, I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used to use Magento's default search functionality. Magento has some programming languages for indexing and search boxes. Algolia offers a very heavy functionality for search-related tasks.

How was the initial setup?

The product's initial setup phase is super easy.

What's my experience with pricing, setup cost, and licensing?

Algolia is a cool, super-easy-to-use, and affordable tool. Suppose a company's customer is looking for Algolia's search indexing. Considering such cases, an organization needs to be ready to pay the price of the solution since the tool has many features that can help customize its users' e-commerce store. People who are looking for Algolia are also ready to pay its price.

What other advice do I have?

It is a super easy tool to use. You just need to download, install, and use the extensions. If you need more extensions, then it may get harder for you to be able to customize Algolia. In general, it is a cool tool.

I recommend the product to other people.

If a user wants super search functionality in their e-commerce store to enhance the user experience, they can go for Algolia. Algolia can also enhance the search results as well as provide enhanced analytical reports related to the search by analyzing the customers, and seeing how customers interact with the search bar. The tool provides users with personalization features that can be used to improve user interface. One can also customize the search-related user interface. The features of Algolia are extremely good.

I rate the tool a nine out of ten.


    Debarshi Banerjee

Gives users the capability to search documents inside applications

  • June 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

I developed an application solution for the Economist Group, a think tank based in London. They were planning a new initiative, which was a publication tech. We use Algolia Search to give users the capability to search documents in the application we created.

What is most valuable?

Since Algolia is a SaaS solution, we didn't have to maintain servers, look at the indexes, and monitor services. Not having to maintain the servers was less of a headache for us. Algolia's similarity to other search services like Elasticsearch has greatly helped us.

What needs improvement?

Algolia is not adopted that much, and it would be great if it were made more popular.

For how long have I used the solution?

I have been using Algolia for two years.

What do I think about the stability of the solution?

I didn’t face any issues with the solution’s stability.

What do I think about the scalability of the solution?

There was one issue we faced. The plan we had gave us a restricted amount of storage, and the search stopped when the plan stopped. If you plan for 1,000 documents, the search stops when you reach 1,000 documents. That was a drawback, and the tool wasn't scalable in the planned period.

We understood the search had stopped because the plan limit had been crossed. We had to add a credit card to get it working, and it started working. People use the search service through our website, which has around 10,000 monthly visitors. However, three system users have access to the tool.

I rate the solution’s scalability a four or five out of ten.

How are customer service and support?

The technical support team was able to resolve our issues within two days.

Which solution did I use previously and why did I switch?

I have previously worked with Elasticsearch.

How was the initial setup?

The solution's initial setup is straightforward and not very difficult.

What about the implementation team?

The first POC we did with Algolia took around two days. In weeks we were able to deploy the first iteration of the solution in production

What was our ROI?

The solution is worth the money.

What's my experience with pricing, setup cost, and licensing?

I have heard that Algolia is an expensive solution.

What other advice do I have?

I would recommend the solution to users looking for an easy search service. It is very easy to set up and do a POC with Algolia. If you are looking for custom sorting, Algolia is not the right solution for you.

Overall, I rate the solution an eight out of ten.


    Azmir Uddin Alif

Eases the implementation of search and filtering functionalities, eliminating the need for custom development

  • June 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

I used Algolia to implement search functionalities. When I had too many products and wanted to improve search functionality, I built custom webhooks in the backend using ExpressJS and NodeJS. The product information was passed to Algolia, which I used only for search functionalities.

How has it helped my organization?

In my site, conversion rate or customer satisfaction progressed 100%. I rate it 100% for customer satisfaction because when users search for a product, they don't need to press the enter button.

If they type ABC, the ABC type of product is automatically filtered and shown at the bottom of the screen. Algolia gives us that functionality, immediately showing filtering products without any bugs. That's why, in my site, it's 100% customer satisfaction. And from my side, it's okay.

What is most valuable?

In my experience, I used Algolia because it made searching and filtering products much easier. Algolia provides some cool functionalities like filtering, indexing, and searching.

If I implemented such functionality without Algolia, I would have to create the filtering functionality customly. But with Algolia, it's much easier because they already have these features built-in.

I implement their inbuilt hooks or components, like InstantSearch, which is a React UI component provided by Algolia. It helps me with searching and filtering the products. I used Algolia for basic purposes because I haven't worked on any advanced projects with it yet.

What needs improvement?

The documentation is not beginner-friendly. When I first used it, I sometimes couldn't understand its components and how they worked.

At one point, the product was automatically deleted from the backend for unknown reasons. But, I haven't had any other problems so far.

For how long have I used the solution?

I started working with Algolia last year in December at my ex-company. I worked as a front-end technical lead and used different technologies, including Algolia. However, I only used the basic features, not the advanced ones, because it was already set up.

What do I think about the stability of the solution?

I didn't see any bugs. It's developer-friendly and user-friendly. I have not faced any bugs so far.

What do I think about the scalability of the solution?

When I worked at my previous company, they had a limited developer team of just ten or twelve. So, five or six developers used Algolia in my current team.

Which solution did I use previously and why did I switch?

My company decided to use Algolia. It's a very big and complicated web application. I asked them why we use Algolia, and they told me that implementing such functionality or filtering functionality customly would take too much time. But if we use Algolia, it helps us save time on maintenance, and we can use it frequently.

How was the initial setup?

If someone reads the documentation well, then anyone can use Algolia. But for beginners, it's hard because the documentation is not beginner-friendly, in my opinion.

Deployment model: I used Algolia in the cloud for search recommendations to make the site's searching faster.

What other advice do I have?

First of all, I want to know why you would ask me this. If you have a complicated project, then I definitely recommend Algolia. But if the project is simple and not too complicated, then you can use custom filtering or functionality.

There are two types of beginners:

  1. Those who want to learn just from watching YouTube videos.
  2. Those who are willing to read the documentation and research the features.

For the latter, it will be okay, but for beginners who don't want to read the documentation and just want to watch YouTube videos, it will be hard for them to learn to use Aloglia.

Overall, I would rate it a nine out of ten. When I use this product, it reduces my time and saves me from time-consuming tasks because everything is automated. Every back end, Express, Scrapy, and others, they already told us that if we use Algolia, they already provide us with webhooks.

If we implement the webhooks, it only takes two to five minutes maximum. Then we work on the front end just for designing. If I created the functionality without Algolia, it would take too much time, like 30 minutes or an hour.

But when you use Algolia and webhooks, it takes only five minutes, and Algolia has its own component, InstantSearch, for filtering. We just implemented the component, and it's okay. That's why, from my side, I rate Algolia as nine out of ten.


    Awais Kamran

Offers a return on investment to users

  • June 18, 2024
  • Review provided by PeerSpot

What is our primary use case?

I have used the solution in my company since we started building a product, and we have worked on it in terms of building a search engine and searching some of the microblogs we built.

What is most valuable?

I really like the recommend feature. Almost all the features and the search feature are pretty seamless. I think what really worked for me is the recommend feature and the InstantSearch.js feature through which you can just build a page, and you have some of the filters on the left, and you can just select from it.You don't have to worry about building a UI or UX out of it as it is already built-in. The tool is great in terms of integration.

What needs improvement?

I had a team of two junior engineers, and I really wanted to equip them in terms of knowledge of Algolia, so it is not something specific to development or knowledge. Algolia provides a certification, which is pretty basic, and I think it can be improved in terms of a bit more detail and more elaborative content.

For how long have I used the solution?

I have been using Algolia for a year. I am a customer of the tool.

What do I think about the stability of the solution?

I have not faced any issues with bugs or breakdowns. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. The tool's ay-as-you-go feature is quite expensive. It works well if you are an initial user, a small-scale user, or even a medium-scale user of your applications.

Which solution did I use previously and why did I switch?

I have experience with OpenSearch from AWS. I started using Algolia since it had almost the same price as OpenSearch but with a few extra features. In Algolia, you could really store big objects and records. The tool also has the recommend feature, which we need. With OpenSearch, we had to build a sidelined solution for it, so we had to put extra effort into it, but it was already built in Algolia.

How was the initial setup?

The deployment is pretty seamless.

What was our ROI?

The tool is worth the money, and I have seen an ROI.

What's my experience with pricing, setup cost, and licensing?

The product is cheap.

What other advice do I have?

In terms of integrating the tool with the e-commerce platform, I would say that I have a Python server, so I am leveraging its APIs to sort of migrate the data and build an index out of that.

A developer can use it easily.

I did not face any challenges when integrating the product with other tools.

Within the recommend feature, the tool was pretty similar where we didn't really have to do anything extra. AI did enhance the recommended feature in the tool.

The tool is very easy, and you don't have to spend a lot of time doing anything extra. Integration is also seamless.

I rate the tool a nine out of ten.


    Apparel & Fashion

Powerful search and discovery API for building fast and relevant search experiences

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
Lightning-fast search results that enhance user experience and Highly customizable relevance algorithms ensure precise search outcomes.
What do you dislike about the product?
Pricing can be heavy, Advanced customization may require a deeper understanding of the platform and search algorithms, and documentation is challenging to navigate for more complex implementations.
What problems is the product solving and how is that benefiting you?
customizable search API for better end-user result


    Adriana M.

Seamless Easy Experience

  • May 24, 2024
  • Review provided by G2

What do you like best about the product?
Easy seamless experience and user friendly navigation of the platform. I like how easy it is to look at the necessary information all in one place. Customer supoort is always there to helo with an issues that arise.
What do you dislike about the product?
At times the site does have issues that take a while to resolve and I am unable to continue with my work.
What problems is the product solving and how is that benefiting you?
Having the site work effortlessly without any hiccups.


    Suresh Badavath

Documentation is the best part and worth the money if the search is the core feature of your product

  • May 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Algolia as one of the core features for our product. We help our customers search within our product. We have millions of companies and tens of millions of people, with different data points or dimensions. We've built a feature like Google, where they can search with different filters or keywords.

What is most valuable?

The one thing I like best is the documentation.

What needs improvement?

The challenge is that Algolia doesn't support joining between multiple indexes, similar to how you would join tables in SQL. This limitation makes it difficult to manage and search across large datasets with different types of entities.

For how long have I used the solution?

I have been using it for six to eight months now.

What do I think about the stability of the solution?

If you don't read the documentation, you will see all those kinds of issues. However, I have spent enough time doing some proof of concepts and reading their documentation. I know what the constraints are, what they can do, and what they can't do.

What do I think about the scalability of the solution?

It's scalable. It can be scaled massively, but the only thing is that it indirectly impacts the cost because they charge on the API hits. Everything runs on their cloud because it's a SaaS product.

So, the more you scale, the more cost it adds to your project. It's just like adding a couple of hundred thousand or a million records if you want to scale up. It really doesn't matter to them; they're usually able to scale fast. We have millions of records, and they are able to search within a second or 900 milliseconds or less than that, based on the size of the data.

Again, there are some techniques you can follow in the documentation, like sharding. So, I would probably rate the scalability an eight out of ten.

How are customer service and support?

I hardly need to talk to them because they have written very good documentation. The support is good. I had some support from the Australia team. I met that person personally. I haven't faced many issues.

I usually find things in their community webinars or documentation. In the event I don't find them, I might reach out to their developer community or integration team, but I have rarely done that so far.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used OpenSearch and Typesense, who are both kind of like Algolia in that they're open source and trying to do similar things. There's a developer community, but I like the way Algolia was doing things, and they have a lot of features in place like AI search.

We used OpenSearch instead of Algolia earlier. The one thing I didn't like about OpenSearch was the cost. There were a lot of expenses, but with Algolia you can replace that cost with effort. They have well-built documentation for implementing anything. So, the one thing I like best is the documentation.

How was the initial setup?

Setting up Algolia and making it run on their cloud is quite fast. However, if you want to run things and see them in your front-end development, it will probably take a day or so.

Algolia also has UI demos, which means as long as you have the data uploaded, you just have to click a few buttons and see a demo within a minute. So, if you have the data in place, it's quick.

However, you need an expert to optimize the dataset because there's a limit on the record size. Every record cannot go beyond 100 KB. You have to figure out what matters to the customer and push those points, which can help you get a better result/ROI.

It's only available on the cloud. It's a SaaS product, not open source. You have to trust their infrastructure and deploy it there.

Challenges with integration:

I wanted to have different indexes, similar to SQL tables where you can join things. I wanted multiple indexes to run them isolated. But joining indexes is not possible.

For example, I have a million companies with a hundred data points each, and ten million people with ten data points each. The constraint from the development team and the community is that you have to use one single index, which makes things complicated on the back-end.

To overcome that, you need to work on integrating into one single pipeline and optimizing the record size limit. You have to come up with better ways of searching for the data that really matters. If you have something that doesn't matter for searching, just take it off.

Joining is quite complex. I raised a request last year to support joining between indexes, just like an SQL table, but I'm not sure if they have made it live.

What was our ROI?

It's worth the money if the search is the core feature of your product. If you just want to impress your customers, it might not be that great. But if you really want to run the business with search as the core feature, this would be a great fit.

You can invest a bit of money into the search, which will give you a good output because you don't have to spend a lot of time setting up infrastructure. They have quite a lot of SDK packages that will help you move the build very quickly.

What other advice do I have?

Overall, I would rate the product an eight out of ten. I would recommend it to people if search is a core part of their business. Algolia can do the heavy lifting and take care of that instead of reinventing the wheel.

But I wouldn't recommend it to people who have lots of data but can't afford the cost. However, if people have less than 20,000 records and want to give their customers a better experience, then it's a good fit for them.


    Ankit A.

Algolia Powered Search Experience

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
Algolia lets any organization build a full fledged search experience with limited engineering bandwidth and expertise. It provides tools for the Product managers, business owners to directly run promotions experiments on search without any engineering dependency. Would highly recommend it for organizations who may have limited engineering pool but want to provide a best in class search experience to scale their business
What do you dislike about the product?
Algolia algorithm works differently from tradtional elastic based search, hence some of the deeper customizations in search ranking may are not possible.
What problems is the product solving and how is that benefiting you?
Algolia is helping us in build a scalable and best in class search experience from day 0 and helps us redirect our engineering resources to other problems. Features like typo tolerance, synonyms are available from day 0 and help boost our conversions. We run search promotions using the inbuilt rules capability which provides realtime promotions for brands.


    Daniel F.

Good product, high learning curve

  • May 13, 2024
  • Review provided by G2

What do you like best about the product?
Algolia representatives are responsive and helpful with questions
What do you dislike about the product?
Some of the technical aspects of utilizing Algolia tools make it difficult to learn/implement.
What problems is the product solving and how is that benefiting you?
Helping users receive correct result(s) when searching across indexes