We use Algolia as one of the core features for our product. We help our customers search within our product. We have millions of companies and tens of millions of people, with different data points or dimensions. We've built a feature like Google, where they can search with different filters or keywords.
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Powerful search and discovery API for building fast and relevant search experiences
What do you like best about the product?
Lightning-fast search results that enhance user experience and Highly customizable relevance algorithms ensure precise search outcomes.
What do you dislike about the product?
Pricing can be heavy, Advanced customization may require a deeper understanding of the platform and search algorithms, and documentation is challenging to navigate for more complex implementations.
What problems is the product solving and how is that benefiting you?
customizable search API for better end-user result
Seamless Easy Experience
What do you like best about the product?
Easy seamless experience and user friendly navigation of the platform. I like how easy it is to look at the necessary information all in one place. Customer supoort is always there to helo with an issues that arise.
What do you dislike about the product?
At times the site does have issues that take a while to resolve and I am unable to continue with my work.
What problems is the product solving and how is that benefiting you?
Having the site work effortlessly without any hiccups.
Easy to implement, maintain and integrate
What do you like best about the product?
The User Interface is very simple and intuitive, which makes the integration process very smooth. The concepts being used are also easy to understand, very quicly you can push data and start to play and implement integration with any kind of front end or backend technologies.
What do you dislike about the product?
I think one area of improvement could be the Search API Logs, the User interface for this screen is not really easy to use or to find things, maybe better search capabilities could be very helpful to debug issues and find things faster.
What problems is the product solving and how is that benefiting you?
Store and access data easily and very fast.
Documentation is the best part and worth the money if the search is the core feature of your product
What is our primary use case?
What is most valuable?
The one thing I like best is the documentation.
What needs improvement?
The challenge is that Algolia doesn't support joining between multiple indexes, similar to how you would join tables in SQL. This limitation makes it difficult to manage and search across large datasets with different types of entities.
For how long have I used the solution?
I have been using it for six to eight months now.
What do I think about the stability of the solution?
If you don't read the documentation, you will see all those kinds of issues. However, I have spent enough time doing some proof of concepts and reading their documentation. I know what the constraints are, what they can do, and what they can't do.
What do I think about the scalability of the solution?
It's scalable. It can be scaled massively, but the only thing is that it indirectly impacts the cost because they charge on the API hits. Everything runs on their cloud because it's a SaaS product.
So, the more you scale, the more cost it adds to your project. It's just like adding a couple of hundred thousand or a million records if you want to scale up. It really doesn't matter to them; they're usually able to scale fast. We have millions of records, and they are able to search within a second or 900 milliseconds or less than that, based on the size of the data.
Again, there are some techniques you can follow in the documentation, like sharding. So, I would probably rate the scalability an eight out of ten.
How are customer service and support?
I hardly need to talk to them because they have written very good documentation. The support is good. I had some support from the Australia team. I met that person personally. I haven't faced many issues.
I usually find things in their community webinars or documentation. In the event I don't find them, I might reach out to their developer community or integration team, but I have rarely done that so far.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used OpenSearch and Typesense, who are both kind of like Algolia in that they're open source and trying to do similar things. There's a developer community, but I like the way Algolia was doing things, and they have a lot of features in place like AI search.
We used OpenSearch instead of Algolia earlier. The one thing I didn't like about OpenSearch was the cost. There were a lot of expenses, but with Algolia you can replace that cost with effort. They have well-built documentation for implementing anything. So, the one thing I like best is the documentation.
How was the initial setup?
Setting up Algolia and making it run on their cloud is quite fast. However, if you want to run things and see them in your front-end development, it will probably take a day or so.
Algolia also has UI demos, which means as long as you have the data uploaded, you just have to click a few buttons and see a demo within a minute. So, if you have the data in place, it's quick.
However, you need an expert to optimize the dataset because there's a limit on the record size. Every record cannot go beyond 100 KB. You have to figure out what matters to the customer and push those points, which can help you get a better result/ROI.
It's only available on the cloud. It's a SaaS product, not open source. You have to trust their infrastructure and deploy it there.
Challenges with integration:
I wanted to have different indexes, similar to SQL tables where you can join things. I wanted multiple indexes to run them isolated. But joining indexes is not possible.
For example, I have a million companies with a hundred data points each, and ten million people with ten data points each. The constraint from the development team and the community is that you have to use one single index, which makes things complicated on the back-end.
To overcome that, you need to work on integrating into one single pipeline and optimizing the record size limit. You have to come up with better ways of searching for the data that really matters. If you have something that doesn't matter for searching, just take it off.
Joining is quite complex. I raised a request last year to support joining between indexes, just like an SQL table, but I'm not sure if they have made it live.
What was our ROI?
It's worth the money if the search is the core feature of your product. If you just want to impress your customers, it might not be that great. But if you really want to run the business with search as the core feature, this would be a great fit.
You can invest a bit of money into the search, which will give you a good output because you don't have to spend a lot of time setting up infrastructure. They have quite a lot of SDK packages that will help you move the build very quickly.
What other advice do I have?
Overall, I would rate the product an eight out of ten. I would recommend it to people if search is a core part of their business. Algolia can do the heavy lifting and take care of that instead of reinventing the wheel.
But I wouldn't recommend it to people who have lots of data but can't afford the cost. However, if people have less than 20,000 records and want to give their customers a better experience, then it's a good fit for them.
Algolia Powered Search Experience
What do you like best about the product?
Algolia lets any organization build a full fledged search experience with limited engineering bandwidth and expertise. It provides tools for the Product managers, business owners to directly run promotions experiments on search without any engineering dependency. Would highly recommend it for organizations who may have limited engineering pool but want to provide a best in class search experience to scale their business
What do you dislike about the product?
Algolia algorithm works differently from tradtional elastic based search, hence some of the deeper customizations in search ranking may are not possible.
What problems is the product solving and how is that benefiting you?
Algolia is helping us in build a scalable and best in class search experience from day 0 and helps us redirect our engineering resources to other problems. Features like typo tolerance, synonyms are available from day 0 and help boost our conversions. We run search promotions using the inbuilt rules capability which provides realtime promotions for brands.
difficult to get help on using and integrating the tool
What do you like best about the product?
The dashboard seems easy to use and has metrics to help a business user make decisions.
What do you dislike about the product?
It's been very difficult to understand the tool and to get the tool set up so we can use DRR, personalization etc.
What problems is the product solving and how is that benefiting you?
It allows us to ensure our search and browse results have appropriate products for our end users.
Easy to Use
What do you like best about the product?
Very helpful for merchandising the site.
What do you dislike about the product?
You need someone to help you, but once you get it, its easy.
What problems is the product solving and how is that benefiting you?
Merchandising.
Adding integration to another platform
What do you like best about the product?
There's lot of functionality and it is definitely an enterprise integration for our merchants within the Shopify ecosystem.
What do you dislike about the product?
It is a bit complicated to set up if the user is not familiar with search functionality.
What problems is the product solving and how is that benefiting you?
Lots of our shared merchants who are on Shopify leverage Algolia for their search and merchandising. It is expansive and allows for more advance searching capabilities within a mobile app.
Good product, high learning curve
What do you like best about the product?
Algolia representatives are responsive and helpful with questions
What do you dislike about the product?
Some of the technical aspects of utilizing Algolia tools make it difficult to learn/implement.
What problems is the product solving and how is that benefiting you?
Helping users receive correct result(s) when searching across indexes
Easy to use
What do you like best about the product?
I like the ease of use and ability to visually change as many categories and products as you'd like.
What do you dislike about the product?
Sometimes, there are glitches that make filtering products difficult, but usually Algolia tech are quick to fix any bugs.
What problems is the product solving and how is that benefiting you?
Algolia makes merchandising easy and fast, no fuss. I also like how Algolia provides a weekly roundup of most searched terms.
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