I use this solution for securing security controls like Secure Security Control (SSC) for local Internet breakouts. It offers a unified security policy across Google sites, providing secure web gateways, DNS and web security filtering, and multi-malware protection. These features are essential for comprehensive security.

Secure Access
Beyond IdentityExternal reviews
External reviews are not included in the AWS star rating for the product.
Has a focus on DNS security features while more global coverage is needed
What is our primary use case?
What is most valuable?
The main feature of interest to me and the customers is DNS security and Integrated Secure Web Control (ISWC).
What needs improvement?
There is a need for improved global coverage since the service relies on the cloud provider's data centers. We are seeking more granular and global coverage to meet our demands.
Modernization is needed, specifically in the enhancement of security features and functionality. Utilizing AI-oriented features is also important, considering what other vendors offer and their marketing strategies.
What do I think about the scalability of the solution?
According to the vendor's claims, the solution is adaptable and scalable. I would rate scalability at eight to nine out of ten.
How are customer service and support?
I am not able to read their resources, but I understand they have a good support organization. This stems from their original business in networking, integrating router and switch operations, as well as security devices. I assume the same organization now bridges into customer support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Cisco is not well accepted in the market since they are somewhat behind their competitors.
How was the initial setup?
I would rate the initial setup at seven out of ten. The commercial aspects are significant here, primarily the recognition level compared to other dedicated suppliers approaching the market with stronger messages.
What about the implementation team?
I am on the presale side, and the delivery aspect is handled by other people in the organization.
What's my experience with pricing, setup cost, and licensing?
Prices are determined in the Compass. I do not refer to the suggested detail or the suggested list price, however, it is highly case-oriented. In the competitive landscape, they offer some advantages with Cisco deal IDs. However, renewal prices have been surprisingly high.
What other advice do I have?
They have a strong brand and are supported by Cisco's traditional organization.
I would rate them seven out of ten overall.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
User-friendly and easy to manage by administrators
What is most valuable?
It's user-friendly and easy to manage by administrators, and the performance is very good. The security is good.
We can manage security, user channels, and all the functions on the Cisco feature, including VLAN and more.
What needs improvement?
Cisco Secure Access have to improve the security points.
For how long have I used the solution?
I have been using it for the last five years.
What do I think about the stability of the solution?
I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
It is a scalable solution.
There are around 200 people who use it in my company. We use firewall for WANs and Access Points is for the internal network. And there's guest Wi-Fi for guest flow.
I would rate the scalability a ten out of ten.
How are customer service and support?
The customer service and support are very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We plan to change Cisco with another vendor.
How was the initial setup?
Cisco Secure Access is easy to install.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
Overall, I would rate it a ten out of ten.
Its performance is very good, and it's easy to manage. I will recommend it to other people.
Which deployment model are you using for this solution?
An easy to access and user-friendly solution for authentication
What is our primary use case?
We use the solution for authentications and accounting services.
How has it helped my organization?
We use the tool in the Finance and IT sectors. We provide Cisco Secure Access solutions to various clients, including government agencies, to enhance network security.
What is most valuable?
The most valuable feature is the authentication feature.
For how long have I used the solution?
I have been using Cisco Secure Access for two years.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is good. More than 50 admin users use this solution. I rate the solution’s scalability a ten out of ten.
How are customer service and support?
I received support from the team for Cisco Secure Access related to web services. There were occasional delays of up to two working days. With our live chat options or by contacting a specialist directly, we were able to address any issues. Additionally, Cisco provides resources and lessons that can be beneficial in such situations.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive. It costs around 25,000-30,000 per year. There is an additional cost for monitoring, setup, or hardware.
What other advice do I have?
In the Secure Access process, we manage authentication for corporate data, resources, and user policies to ensure that transactions are conducted securely. This involves verifying user identities and ensuring access is granted only to authorized individuals.
Sometimes, authentication takes only two or five minutes. Cisco is easy to access and is user-friendly. There is a brand policy, value, and nearability.
Overall, I rate the solution a ten out of ten.