Cvent Attendee Hub
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Attendee Hub revolutionized our event!
What do you like best about the product?
Attendee Hub allowed us to go 10% paperless. It was an easy to use one location hub for all of our event information
What do you dislike about the product?
The image upload process seems like it could be simpler.
What problems is the product solving and how is that benefiting you?
It streamlined our session check-in process and allowed us to go 100% paperless! It really brought our event into the 21st Century.
Cvent Attendee Hub allowed us to present a virtual conference and offer on-demand webinars.
What do you like best about the product?
The Attendee Hub is a reliable way to stream speaker sessions. I also like the ability to show session details to attendees including speaker bios, handouts, etc.
What do you dislike about the product?
I was not able to view the Attendee Hub pages prior to them being released to everyone. I found this stressful as I wanted to be able to edit the pages and make sure everything worked before all attendees could see it.
What problems is the product solving and how is that benefiting you?
We need to be able to reach a geographical spread out group of people. People no longer need to travel to attend in person conferences and this allows our company to grow our audience exponentially.
An event platform that integrates with the rest of Cvent
What do you like best about the product?
The Cvent Attendee Hub seamlessly integrates with the other Cvent products, which saves a lot of time and headaches when putting on virtual or hybrid events. The attendees have an easy time clicking around and getting started on the front end of the platform.
What do you dislike about the product?
Early on, the Attendee Hub lacked some of the nicer features already available on other virtual event platforms, such as attendee-to-attendee chats, session suggestions, mini-zoom meetings for networking speed-dating, etc. They are catching up, however, and rolling out new features all the time. They're still not fully customizable in terms of the structure and appearance of the front-end platform.
What problems is the product solving and how is that benefiting you?
The Attendee Hub solves the issue of having to export registration data to feed it into a separate virtual event platform. I gain a lot of time by having to input a schedule or speaker change in only one spot and have it propagate from the event marketing website, to the registration, to the online event platform.
I think that CVENT attendee hub is pretty user friendly for a low tech demographic
What do you like best about the product?
It is a hub, for lack of a better word, for attendees to find all of the information they need, and if they know how to use it properly, they do not reach out to us for additional support finding link s
What do you dislike about the product?
I find that our older attendees need more assistance finding links or just knowing what they are looking at.
What problems is the product solving and how is that benefiting you?
For users who know how to use attendee hub it minimizes day of communications with attendees
Great customer service and ease of use!
What do you like best about the product?
The Cvent customer service is one of the best assets to using the software; I find security in knowing that I can get help 24/7.
What do you dislike about the product?
Cvent Attendee Hub worked for my needs; there isn't anything I dislike.
What problems is the product solving and how is that benefiting you?
I get to have my registration, app and website in one location. I can easily upload information about sponsors, speakers and the agenda with a few clicks.
Great, seamless experience
What do you like best about the product?
The attendee hub was easy to navigate - which was extremely helpful for our virtual event.
What do you dislike about the product?
I can't recall disliking any aspect of the Attendee Hub or overall experience.
What problems is the product solving and how is that benefiting you?
An easy experience for our virtual conference attendees. It kept the attendees engaged and did not miss anything.
Cvent Offers Amazing Technical Support
What do you like best about the product?
The CVent sales and technical staff are the best! The 24/7 technical support ensures questions are answered and that the app runs smoothly for our event.
What do you dislike about the product?
There was nothing we particularly disliked. We are new and learning the App software and administration.
What problems is the product solving and how is that benefiting you?
2022 was our first year using a Convention App with Cvent, and they are helping the Association and our member companies transition to a digital platform.
Good App, Great Customer Service
What do you like best about the product?
The App and schedule option. Having a spot for the bios of the presenters was great. Programming was easy.
What do you dislike about the product?
Nothing comes to mind. All our questions were answered by the customer service people.
What problems is the product solving and how is that benefiting you?
Saving Trees! No need for paper agendas. Plus the availability of sending announcement/changes real time!
Attendee Hub to the Rescue
What do you like best about the product?
The backend user experience is great. It is easy to explain to my team and easy to even manage on my own. Having interactive floor plans is also extremely useful as we have both tradeshows and meeting space to walk people through.
What do you dislike about the product?
The way that presentations are handled. To have to add a session to your calendar in order to see the presentation at all simply does not function for conferences that have concurrent sessions. Also, there should be more ad opportunities (banners, sliders, etc.).
What problems is the product solving and how is that benefiting you?
Virtual event access, paper and printing costs, conference changes (notifications), and attendee experience. These are reducing our overhead (from a marketing perspective only haha) and we are slowly pushing our attendees to accept technology.
Attendee Hub brought our event to the next level.
What do you like best about the product?
Attendee Hub app kept our attendees up to date on schedules and sessions, allowed them to connect with other attendees before the conference even began, and kept them engaged during sessions wiht polls and Q&A.
What do you dislike about the product?
There were no downsides to using the app.
What problems is the product solving and how is that benefiting you?
It allowed us to reduce using paper agendas, email session pdfs out to attendees, get them actively involved in sessions, and get instant feedback from our audience through surveys.
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