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215 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

User-Friendly Event Info at a Glance

  • July 24, 2023
  • Review provided by G2

What do you like best about the product?
I like that the Attendee Hub shows the most important event information at once.
What do you dislike about the product?
From a design perspective, I dislike that the Attendee Hub is not more customizable.
What problems is the product solving and how is that benefiting you?
Attendee Hub is solving the issue of event information accessibility. The agenda, maps, attendees, etc. are at the attendees' fingertips.


    Hospitality

functionality should at least match that of crowd compass (the program that was sunset)

  • July 24, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to understand from the builder view
What do you dislike about the product?
the audience segmentation feature could be more complex to allow for more personalization of different features of the app
when I initiate the test i have to login every single time
content organization of configuring the home page doesn't make sense
What problems is the product solving and how is that benefiting you?
provides a way for attendees to connect on site, increases event sustainability


    Jaime S.

User friendliness and features are lacking

  • July 24, 2023
  • Review provided by G2

What do you like best about the product?
It is directly in cvent so attendee management and session are easily integrated
What do you dislike about the product?
You can't easily have personalized schedules, you have to log in EVERY time you want to preview the app, having to schedule cards in order to see them during testing, in the app, the agenda is not user friendly when you have multiple things scheduled at the same time (having to select into it to see the rest of the schedule).
What problems is the product solving and how is that benefiting you?
Rolling out better audience segmentation


    James D.

Cvent Attendee Hub Review

  • July 24, 2023
  • Review provided by G2

What do you like best about the product?
i like how easy it is to access through email or phone number.
What do you dislike about the product?
that there is not a option to select the news feed as the main page. this was a prime item in our past apps, that is now not at used as its harder to find by attendees.
What problems is the product solving and how is that benefiting you?
onsite event connection, allowing attendees to interact with each other and create networking oppurtunities.


    Utilities

Large product, many uses.

  • July 24, 2023
  • Review provided by G2

What do you like best about the product?
I like the easy input to give an extremely professional looking product to our attendees.
What do you dislike about the product?
Onboarding or learning new things can be difficult because many of the trainings include features that are additional cost and not included.
What problems is the product solving and how is that benefiting you?
Easily accessible app for our attendees to get detailed event info.


    Kim A.

Love the customization!

  • July 24, 2023
  • Review provided by G2

What do you like best about the product?
Ease of Access and user friendliness. It's quite easy to find your way around the platform and to make changes on the back end. I enjoy being able to direct attendees through it.
What do you dislike about the product?
I wish the newsfeed was more prominent. We used to use it heavily at our events. It might be cool to integrate LinkedIn into the newsfeed somehow since that's what we use more now.
What problems is the product solving and how is that benefiting you?
Being able to point attendees to the app is really helpful for resources and materials that speakers share. Being able to let them see who is attending is also great.


    Aulii R.

Attendee Hub

  • July 24, 2023
  • Review provided by G2

What do you like best about the product?
I like how it has evolved over the years. We've had the product since 2014 and I have been the main person building each of our event apps. I do like how everything is under the Cvent umbrella and we don't have to go to a separate address (CrowdCompass) to access the backend of the app. I also like the new look and the new features of what you can do on the app.
What do you dislike about the product?
Since moving from CrowdCompass to AttendeeHub, just like anything new we've hit some road bumps with navigating through the platform. I feel like there are more clicks to get where you need to go then there were with CrowdCompass. I think that as time goes by and running challenges by our Account Manager, it will get easier to use.
What problems is the product solving and how is that benefiting you?
There aren't any current problems we are running into. We do meet with a mobile app specialist prior to each event to make sure that we are on top of resubmitting our app to Apple and also if there are any new items we should be using, we discuss at that time.


    Jenelle E.

Attendee Hub is a great asset to your event!

  • July 24, 2023
  • Review provided by G2

What do you like best about the product?
It is user friendly and very interactive. it is a great addition to your event to ensure your attendees are well engaged
What do you dislike about the product?
The game center- i think this could be more customizable. i LOVE that banners were added to the homepage as this was very limiting.
What problems is the product solving and how is that benefiting you?
Helps to keep attendees engaged and informed during conference


    Claudia P.

Love it!

  • April 12, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to use, fun to build, and our guests loved it.
What do you dislike about the product?
The home page could be easier to navigate with icons for the floorplans, invitees, meeting agenda, sessions, etc.
What problems is the product solving and how is that benefiting you?
Our guests don't have to print the agenda and the notifications work great to communicate with our attendees.


    Laura A.

Best Event App

  • March 17, 2023
  • Review provided by G2

What do you like best about the product?
It saves us so much time that it transfers data from our event registration, agenda, and speakers. It allows us to add all the features we need.
What do you dislike about the product?
I can take a while to set it up correctly. We used the Q&A feature and didn't realize we had to extend the time, so when session ran over there was no Q&A to fill out.
What problems is the product solving and how is that benefiting you?
It allows a virtual option for. Q&A which is so helpful as opposed to running around with a mic. It allows attendees to interact with each other, ask questions, see where all of our sessions are, etc. I've attended other conferences and this is the best app I've seen so far