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Helpful, friendly & patient support with subscription & implementation
What do you like best about the product?
I have installed rewind backups to a github account in order to protect code that is used for my business, as a software company will be working on our code and I wanted it to be protected in case of any issues. I now feel safe to move forward with this thanks to Rewind. I was a little confused of how to add the subscription to an organisation and Stephan was nothing short of helpful, kind, patient and responsive, making sure I got the outcome I needed, Robyn was also very helpful. The customer support is second to none, thanks guys!
What do you dislike about the product?
I haven't experienced any downsides as of yet. Very happy with my experience using Rewind - I have previously used it for backing up a shopify store too and it was great.
What problems is the product solving and how is that benefiting you?
Keeping old code safe while a new company begin work on updates, giving me peace of mind that our current work will be protected should anything go wrong.
Great app for BigCommerce Site backups and great service!
What do you like best about the product?
The app is so efficient in creating backups for all inventory, category pages, web pages, product pages and automating it so we as merchants don't have to worry or manually do anything. Customer support is also exceptional! Interface of the app is easy to use.
What do you dislike about the product?
The only issue I found is if a product has been deleted and you want to recover it, if it was in a category or page that already has been deleted as well, you are unable to recover the product page after deletion.
What problems is the product solving and how is that benefiting you?
Just to not have to worry about backing up our store's data and we have a few stores so it's good to have this automated by Rewind Backups, knowing our data and inventory are all backed up.
Great Platform & Excellent Service/Support!
What do you like best about the product?
Having everything backed up easily - it's vital. Super easy implementation. My favorite aspect so far has been the Customer Service. I love when it is obvious a company cares, and really does their very best to assist in a timely fashion. 10/10 for CS at Rewind!! Many features, and all are easy to use and integrate!
What do you dislike about the product?
Have not come across anything I would suggest changing actually so nothing to share here.
What problems is the product solving and how is that benefiting you?
Ease of use, implementation, and the overall outcomes are ideal backing up SaaS and Cloud Data Security have made this part of the business run very smoothly, and relieves the headaches that would come from not having the platform in place!
General back up inquiry
What do you like best about the product?
Easy set up
Affordable solution for backup for QBO
Quick and courteous customer support
Affordable solution for backup for QBO
Quick and courteous customer support
What do you dislike about the product?
Required engineering support to upload/restore the backup
What problems is the product solving and how is that benefiting you?
Data backup for QBO (not advanced option)
Reviews for Rewind Backups for Azure DevOps
What do you like best about the product?
We found Rewind Backups to be very helpful, as they seamlessly backed up our data with minimal effort.
Great going
Great going
What do you dislike about the product?
would have loved to have backups for Release notes and other services as well
What problems is the product solving and how is that benefiting you?
We were looking for a backup solution on our DevOps to back up repos , work items and pipelines.
Rewind helped us with this
Rewind helped us with this
Nice and Compliant Backup Solution
What do you like best about the product?
Quick and Very easy to use and very easy to implement. The customer support is amazing as well.
What do you dislike about the product?
An amazing feature to add will be to easily find and recover specific items.
What problems is the product solving and how is that benefiting you?
Rewind is being used to backup confluence and GitHub for our organization. This helps us be ISO 27001 compliant and in case for disaster or accidental deletion we can recover whatever we need.
Cannot export your own data until 6 months has elapsed
What do you like best about the product?
Connects well with Quickbooks Online. Monthly price is acceptable.
What do you dislike about the product?
In an obvious attempt at forcing you to subscribe for 6 months, you are not able to export your own data from backup after signing up to their service unless you have been with them for 6 months. This should be written on their website it is misleading and deceptive. Customer Support was unhelpful.
What problems is the product solving and how is that benefiting you?
Giving me a backup for Quickbooks
A good experience
What do you like best about the product?
I was looking for a platform to make backups on Trello and with Rewind Backups I found exactly what I was looking for at a price that seems reasonable to me.
What do you dislike about the product?
Nothing, everything is perfect and the technical service is very efficient.
What problems is the product solving and how is that benefiting you?
Backup for Trello
The solution simply works
What do you like best about the product?
setup and onboarding is very easy. This product meets our needs. The solution simply works. The support and customer service team is also great which is a bonus.
What do you dislike about the product?
So far nothing comes to mind. the solution and the staff have been great
What problems is the product solving and how is that benefiting you?
This solution is assisting us with backing up data in some of our sas environments.
Esay to setup and to use
What do you like best about the product?
Very easy to setup, friendly staff, and simple interface. Intergates with multiple products.
What do you dislike about the product?
User management could be more easy, but that is about it.
What problems is the product solving and how is that benefiting you?
Providing backups for multiple products to help us reach our compliance goals.
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