Metrics
LaunchmetricsReviews from AWS customer
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Great platform, very helpful team
What do you like best about the product?
All of the different platforms are incredibly useful and provide excellent insights. The team are very attentive and helpful also.
What do you dislike about the product?
We have been trying to upload our own custom font to the mailers and this is proving tricky. It would be amazing if this was something the team were able to assist with rather than speaking with an external IT department who may not be so familiar with the platform.
What problems is the product solving and how is that benefiting you?
We were previously facing difficulties creating mailers internally and this will be a lot more efficient once we're able to utilise this element of the platform which we will once our custom font is uploaded.
Managing Director, Influencer & Celebrity Relations
What do you like best about the product?
The efficiency of the system across contacts, events and samples and the way these three products connect.
What do you dislike about the product?
It can take new staff longer to understand how to properly utilize this tool.
What problems is the product solving and how is that benefiting you?
Too many to name, Launchmetrics serves as our centralized contacts database, sample & tracking across our offices in both NY & LA and helps us execute events in an efficient way.
Created a new account
What do you like best about the product?
helps to manage and organize our samples and contacts
What do you dislike about the product?
the software feels outdated and need an update on the barcode process
What problems is the product solving and how is that benefiting you?
it is a huge help to have LM to monitor our digital mentions and keep an inventory of our samples
Working with Federica Gavanga on the Launchmetrics Galleries has been an amazing experience!
What do you like best about the product?
It is a very user- friendly platform that is easy to use.
What do you dislike about the product?
The printer system can be a bit difficult to set up at first.
What problems is the product solving and how is that benefiting you?
It is giving our team a place to keep track of all our samples.
Discover makes it easy for us to monitor and share our clippings
What do you like best about the product?
We use Discover for media monitoring. I find it easy to measure results in Discover and to compare over time. It's easy to work with the tagging system to systemise our clippings. The site is easy to navigate and if we experience any issues, the support is always helpful. It's easy to share our clippings with our internal stakeholders. Overall we are super happy with the tool.
What do you dislike about the product?
Sometimes, when online medias have made changes in their sites, old clippings show up as new ones.
It's time consuming to manually upload socail clippings not caught by Launchmetrics.
It would be great to have a function where you can remove tags from many clippings at once.
It's time consuming to manually upload socail clippings not caught by Launchmetrics.
It would be great to have a function where you can remove tags from many clippings at once.
What problems is the product solving and how is that benefiting you?
Launchmetrics helps us to get an overview of our clippings from our target markets in one place. It's nice to have both print, online and social clippings gathered at one platform.
Easy to use efficient samples management tool
What do you like best about the product?
Super effective sample management database, which is visual and easy to learn, making it useful for widespread company use.
What do you dislike about the product?
Little to no issues and any small problems are quickly managed by the support teams and customer success specialists.
What problems is the product solving and how is that benefiting you?
Allows a variety of teams to have a clear up to date tracking of samples, giving an extra layer of communication between departments.
Launchmetrics
What do you like best about the product?
Launchmetrics is a great tool for monitoring and recording press coverage. It's easy and straightforward to use and the reportng feature has been a great help.
What do you dislike about the product?
The social media monitoring feature is great, however it would be good to see a feature to capture Instagram stories in future.
What problems is the product solving and how is that benefiting you?
Launchmetrics is saving time on the recording and reporting side of capturing press and social media coverage.
Perfect PR Reporting Tool
What do you like best about the product?
Checking all uploaded media publications and SM content
What do you dislike about the product?
The manually upload of stories is pretty time consuming
What problems is the product solving and how is that benefiting you?
It is gathering efficiently all PR info and gives us complete reports about our influencer and PR actions.
Has helped me become more strategic in my earned media decisions
What do you like best about the product?
The Inisghts protal is a fantastic tool to be able to better understand what moves the needle when it comes to earned media performance and how we sit versus key competitors. To be able to look at the exact content that is performing and dive deeper into the creators too helps to know where to invest and where to win.
What do you dislike about the product?
Not enough category-level and product/campaign level insights at this time. The reports are also very slow to generate. A quick overview solution on insights where you see at a category and campaign level will be helpful in my role.
What problems is the product solving and how is that benefiting you?
The open conversations I have with Rita and team about how to benchmark and use the tool to set clear KPI is benefiting us. It's still in nascent stages but its w work in progress.
GREAT TOOL TO TRACK YOUR SAMPLES
What do you like best about the product?
very easy to use, with a lot of tools to track your samples, manage your send out and have an overview of your "best of"
What do you dislike about the product?
not much, I recommand it to any brand or press agency
What problems is the product solving and how is that benefiting you?
It helps us managing you 3000 samples and know exactly where is each one
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