The primary use case involves using next-generation firewalls, hardware, VM-Series, Prisma Access for SASE solutions, Prisma Cloud for cloud security posture management, and Cloud Workload Protection. It's used primarily for securing customers' virtualized data center environments as well as public cloud environments.
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Great
What do you like best about the product?
Very intuitive, easy to navigate, and the features it has are very useful make my life easier as an IT Technician when it comes to networking.
What do you dislike about the product?
There wasn't too much I did not like, maybe the ability to add custom themes to better match the business I work at.
What problems is the product solving and how is that benefiting you?
It keeps my work environment safe and secure from any threat actors. The logs and statistics I am able to see and record help with my reports.
Easy to navigate and manage
What do you like best about the product?
I really enjoyed using the Palo Alto NGFW because they were reliable and easy to navigate.
What do you dislike about the product?
Randomly we would have issues if the firewall freezing / rules breaking, but aside from that no issue
What problems is the product solving and how is that benefiting you?
Palo alto is helping increase visiblity and control alonside with threat protection. Less unwanted traffic going between networks and being able to clearly see traffic while monitoring and controlling applications
Easy To Manage
What do you like best about the product?
Uninterrupted Upgrades - really save me time as a network Engineer. Additionally auto detection of anomalies are really helpful.
What do you dislike about the product?
Evertyhing about Palo Alto NGFW is amazing
What problems is the product solving and how is that benefiting you?
Avoiding Single Point of Failure is one thing NGFW offers via HA feature.
Good product
What do you like best about the product?
Palo Alto Networks Cloud NGFW offers robust security features, including advanced threat prevention, seamless integration with cloud platforms, and centralized management for hybrid environments
What do you dislike about the product?
complex to configure and manage, and it can be expensive, especially for smaller organizations. Additionally, some users have reported issues with performance and scalability in certain scenarios.
What problems is the product solving and how is that benefiting you?
Palo Alto Networks Cloud NGFW solves the challenges of securing complex cloud environments.
It protects against cyber threats, ensures compliance, and simplifies network management. This benefits me by safeguarding my sensitive data, preventing unauthorized access, and reducing the risk of costly security breaches.
It protects against cyber threats, ensures compliance, and simplifies network management. This benefits me by safeguarding my sensitive data, preventing unauthorized access, and reducing the risk of costly security breaches.
Enhanced threat prevention with advanced security controls
What is our primary use case?
How has it helped my organization?
The additional visibility, which was lacking with cloud-native tools, has improved the organization's cloud security posture. Advanced enforcement and granular security controls help manage potential threats.
What is most valuable?
The most effective feature for threat prevention is the threat prevention model in the VM-Series. This is bundled with advanced URL filtering, decryption, and wildfire sandboxing.
What needs improvement?
If additional web application firewall capabilities could be integrated into the existing firewall, it would negate the need for additional products.
For how long have I used the solution?
I've been working with Palo Alto VM-Series for at least five to six years now.
What do I think about the stability of the solution?
We haven't had challenges with failovers yet.
What do I think about the scalability of the solution?
We've controlled the scalability via VMSS in Azure, using auto-scale groups in AWS. It's quite seamless, though there's room for improvement in cost management, especially during traffic spikes.
How are customer service and support?
The technical support is great. We've had no challenges and there are established channels for customer success and professional services.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the past, I used to work with Check Point, but haven't worked with them lately. Given the support from Palo Alto, there hasn't been a necessity to explore others.
How was the initial setup?
The integration process involved using a Panorama setup for centralized firewall administration, transitioning from cloud-native firewalls to VM-Series.
What about the implementation team?
We are primarily a consulting firm and reseller, so we've had significant involvement in the process.
What's my experience with pricing, setup cost, and licensing?
The solution tends to add to costs especially when scaling, although measures like using large compute instances minimize the need for scaling.
Which other solutions did I evaluate?
Potential competitors mentioned are Check Point and Cisco but haven't been evaluated recently.
What other advice do I have?
For straightforward firewall inspection and basic IPS, IDS requirements, native firewalls might suffice. For more advanced needs, using VM-Series or Palo Alto Firewalls is recommended.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Almost perfect
What do you like best about the product?
Easy to set up and install, very straight forward for the normal corporate worker
What do you dislike about the product?
Sometime it can create conflicts with other VPN applications on a corporate instance
What problems is the product solving and how is that benefiting you?
It makes super easy to administer security on my company
Best firewall in market
What do you like best about the product?
What I like most about Palo Alto Networks Cloud NGFW is its seamless integration with cloud environments, making it easy to deploy and manage advanced security without compromising performance.
What do you dislike about the product?
While Palo Alto Networks Cloud NGFW offers robust security, its configuration can be complex for new users, and the cost may be higher compared to some alternatives.
What problems is the product solving and how is that benefiting you?
Palo Alto Networks Cloud NGFW addresses issues like advanced threat detection, secure cloud migration, and streamlined network security management. By integrating deeply with cloud platforms.
Palo alto cloud NGFW
What do you like best about the product?
palo alto networks NGFW provides comprehensive security with threat protection that can allow control over applications and the whole ecosystem. It also helps in preventing various malwares, ransomwares. Also its easy of use is very helpful in identifying the threats.
What do you dislike about the product?
Cost is one factor i find costly. Initial learning curve is also complex. The complex nature of the product makes it difficult to learn
What problems is the product solving and how is that benefiting you?
Palo alto CLOUD NGFW helps in threat detection and prevention. It also helps in scalable architecture for cloud security. It helps in preventing data breaches, compliance requirements and data quality governance.
Enables us to address a lot of customer queries
What is our primary use case?
I use it for two main reasons. In case there is a customer query, Palo Alto firewall is one of the vendors that we support for syslogs, rule management, change management, and traffic monitoring.
Our product is used to query the firewall and provide a dashboard that raises alarms if any suspicious activity is detected. It involves the management of the firewall. We have a partnership with Palo Alto, and I have worked with VM-Series.
When a customer encounters an issue with our product in accordance with Palo Alto, I analyze the problem and provide solutions. Additionally, I have constructed a lab with network devices for partner training. This lab uses Palo Alto firewalls for communication.
How has it helped my organization?
By using this firewall, we were able to address a lot of customer queries and answer to their VM-Series. This helped us retain our customers and gain confidence from them.
What is most valuable?
Palo Alto is easy to use. The UI is very easy to understand and does not require any certification or highly skilled technician to handle the firewall. It is very user-friendly and straightforward out of the box.
What needs improvement?
An area for improvement would be AI-related features, particularly in rule management or threat intelligence. Focusing on AI-based threat detection would be beneficial.
Additionally, enhancing the ease of accessing technical support would be useful.
For how long have I used the solution?
I have been using Palo Alto Networks VM-Series for about three to four years.
What do I think about the stability of the solution?
Stability is good. Once it is configured, it is stable, and I would rate it nine out of ten. I have not experienced any outages with Palo Alto, unlike other vendors like Sophos.
What do I think about the scalability of the solution?
Scalability is good, and I would rate it eight out of ten. We use it for testing with a low load, and it works well. In production setups, I have observed it being used effectively with a large number of transactions per second.
How are customer service and support?
Reaching technical support is challenging, and I may not be eligible for direct support since I'm not a customer. It involves multiple channels. I would rate their technical support seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I previously used Cisco ASA, an older version, due to its market leadership at the time. We moved to Palo Alto due to multiple customer requests for other solutions like Sophos, FortiGate, SonicWall, and WatchGuard.
How was the initial setup?
The initial setup was very easy and can be rated nine out of ten. It is straightforward to configure, and the UI is simple.
What about the implementation team?
I did everything myself. One person is sufficient for the deployment and maintenance of five to seven firewalls.
What was our ROI?
The return on investment is seen in customer retention and addressing their queries rather than in revenue.
What's my experience with pricing, setup cost, and licensing?
I'm not the right person to give a rating for pricing, as I use a not-for-sale license provided by Palo Alto for testing.
Which other solutions did I evaluate?
We evaluated Cisco ASA, but due to diverse customer demands and requests for vendors like Sophos, FortiGate, SonicWall, and WatchGuard, we extended our support to Palo Alto as well.
What other advice do I have?
For software application firewalls, this is the best solution. If you are using it in a cloud or as an application firewall, then Palo Alto Networks VM-Series is the best one for you.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Palo Alto Networks Cloud NGFW: Seamless Cloud Integration
What do you like best about the product?
Palo Alto Networks Cloud NGFW offered me protection, easy integration with cloud environments, flexibility to scale, and high performance. It's a great choice for me to safeguard my cloud-based applications and data.
What do you dislike about the product?
Palo Alto Networks Cloud NGFW is costly, intricate, and I face performance and scalability challenges.
What problems is the product solving and how is that benefiting you?
Palo Alto Networks Cloud NGFW safeguards my cloud environments, enforces security policies, detects threats, and streamlines management, benefiting with enhanced security, compliance, efficiency, and reduced risk.
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