I am the team manager responsible for various security products. My customers use Palo Alto Networks products, and I am working with Palo Alto partners. We support a variety of solutions including Strata firewalls, Prisma SD-WAN, and Wildfire for advanced threat protection.
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Cloud NGFW
What do you like best about the product?
Provides comprehensive visibility into network, user, and application traffic
What do you dislike about the product?
Prices is too expensive and not competitve in the market
What problems is the product solving and how is that benefiting you?
Easy security management
Deeper visibility across apps, user activities
Deeper visibility across apps, user activities
Great network security offering
What do you like best about the product?
The best part is the easier implementation of the configuration and ease of use for any additional changes.
What do you dislike about the product?
I believe the customers/clients need to be more aware of the offering. Only after the aws marketplace page I had some confidence from the other end
What problems is the product solving and how is that benefiting you?
The basics of security offered in AWS needs setup which can be cumbersome and on the top of it, it is difficult to debug and good chance of missing the rule you need to configure correctly.
Review of Palo Alto Networks Cloud
What do you like best about the product?
The fact that it is incredible robust & user-friendly, especially for organisations looking to secure their cloud environments. One of the most useful feature is the ability to seamlessly integrate next-generation firewall capabilities into public cloud infrastructure like AWS. Key upsides are -
1) Ease of Deployment & Management
2) Advance Threat Protection
3) Scalibility
4) Policy Consistency across environments
5) Reduced administrative overheads
1) Ease of Deployment & Management
2) Advance Threat Protection
3) Scalibility
4) Policy Consistency across environments
5) Reduced administrative overheads
What do you dislike about the product?
While Palo Alti Netwroks Cloud NGFW offers excellent security capabilities, few downsides for me are -
1) Costs
2) Getting the most out of advanced features may require additional training
3) In certain high traffic scenarios, there can be occasional latency issues.
1) Costs
2) Getting the most out of advanced features may require additional training
3) In certain high traffic scenarios, there can be occasional latency issues.
What problems is the product solving and how is that benefiting you?
It solves the critical issue of securing cloud environments against modern cyber threats without adding complexity or additinal operational overheads. It helps by providing enterprise grade security. Also, solves the issues of seamlessly integrating with cloud platforms like AWS which makes it very easy for organisations to use & deploy. For me, Palo helped when in my organisation we were migrating a critical infrastruce to AWS. Palo helped us block malicious traffic & thus saved time & help us focus on optimising the application with protected security.
Palo Alto Networks Cloud NGFW Capabilities
What do you like best about the product?
NGFW (Next-Generation Firewall) has amazing security capabilities and features for cloud environments.
Ease of Use, Implementation & Integration - It is very easy to use and deploy NGFW and integrate it with various cloud environments like Aws, Azure and GCP. It requires minimal operation overhead from the end user side.
Number of Features - It offers various advanced features like zero-day threat detection prevention and Protection, URL Filtering, real-time threat detection and mitigation. It also protects against malware and phishing.
Frequency of Use - It is highly scalable and dynamic and helps in handling increasing workloads without manual intervention. Capabilities like automation and orchestration helps in provisioning and scaling.
Customer Support - Palo Alto Networks customer support is very proactive to the threats and one of the best in the world.
Ease of Use, Implementation & Integration - It is very easy to use and deploy NGFW and integrate it with various cloud environments like Aws, Azure and GCP. It requires minimal operation overhead from the end user side.
Number of Features - It offers various advanced features like zero-day threat detection prevention and Protection, URL Filtering, real-time threat detection and mitigation. It also protects against malware and phishing.
Frequency of Use - It is highly scalable and dynamic and helps in handling increasing workloads without manual intervention. Capabilities like automation and orchestration helps in provisioning and scaling.
Customer Support - Palo Alto Networks customer support is very proactive to the threats and one of the best in the world.
What do you dislike about the product?
Cost - One of the major Factors is the high pricing. The solutions offered by NGFW are expensive and adding additional set of features and scaling requires additional cost whihc makes it expensive.
Integration - Integration with other vendor is not that great and hence this results various complexity while performing interoperability.
Optimization - Optimization for non-standard protocols is may intorduce potential limitations and it might feel restrictive for some users.
Integration - Integration with other vendor is not that great and hence this results various complexity while performing interoperability.
Optimization - Optimization for non-standard protocols is may intorduce potential limitations and it might feel restrictive for some users.
What problems is the product solving and how is that benefiting you?
Palo Alto NGFW has a simplified operational strategy and execution while deploying and integration with native tools which proves helpful.
Cloud environments are more prone to malware, ransomware and zero-day attacks. NGFW uses Artificial intelligence and Machine Learning to detect and prevent this attacks in real time
Scalable and high performance environments help in avoiding and reducing performance bottle-necks which can arise due to high-throughput demands.
Cloud environments are more prone to malware, ransomware and zero-day attacks. NGFW uses Artificial intelligence and Machine Learning to detect and prevent this attacks in real time
Scalable and high performance environments help in avoiding and reducing performance bottle-necks which can arise due to high-throughput demands.
Helpful and easy to interact with
What do you like best about the product?
The professionalism first of all, because when i encountered with them, they treat me in a very polite manner and answered to all of my questions just so everything will be clear for me
What do you dislike about the product?
Not that i disliked something in particular, but you can aleays improve in all metrics definetely, but for me experience i have nothing to hold you against
What problems is the product solving and how is that benefiting you?
When i encountered issues with the utilization and i was not sure about some steps that i did, i wanted to contact you guys to make sure it was the correct manner of doing things
Ease of use
What do you like best about the product?
The integration with other products in order to secure my environment.
What do you dislike about the product?
The price you need to pay for it. And the add ons.
What problems is the product solving and how is that benefiting you?
The attacks for my cloud environment, securing the access to servers and from the servers.
I personally love using Palo Alto Network Cloud NGFW.
What do you like best about the product?
To name a few features I like best about it are it's deep security integration, ease of deployment, scalability, advanced threat prevention.
What do you dislike about the product?
A few things I dislike about it are the learning curve, complexity in configuration, limited customization.
What problems is the product solving and how is that benefiting you?
Traditional firewalls are often ill-suited for dynamic, distributed cloud environment but Cloud NGFW is designed to integrate seamlessly with public cloud platforms such as AWS, Azure thus reducing the complexity and ensuring native compatibility.
game changer in cloud security
What do you like best about the product?
The best use for advance features like application layer inspection and zero trust network segmentation and it's easy to deployment.
What do you dislike about the product?
Dislike is peicing can be on the higher and setup and configration can be complex for teams without prior experience some advance features may require additional licensing.
What problems is the product solving and how is that benefiting you?
iprovide Visibility ato network,user and show visibility and Monitoring and filtering network traffic ,Blocking unauthorize trafffic.
Can overcome complex threat landscapes with robust threat intelligence and great reliability
What is our primary use case?
What is most valuable?
Wildfire, a sandboxing product, allows for analyzing malware in virtual machines. Its strength lies in threat intelligence, which is significant for proactive defense. Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team. Customers appreciate the throughput and reliability of VM-Series Firewalls, as they can be managed efficiently through Panorama.
What needs improvement?
I find it difficult to reach technical support at Palo Alto Networks. Most customers go for partner-enabled support, which involves multiple layers, leading to delays. Additionally, the technical maturity level of support is not always high, resulting in dissatisfaction. The pricing of Palo Alto is relatively high, particularly for smaller companies.
For how long have I used the solution?
I have been familiar with Wildfire for nearly five years. I have been working with the VM-Series for nearly two years.
What do I think about the stability of the solution?
Palo Alto products are stable compared to others. Stability issues may arise when exceeding throughput limits, but hardware is generally very stable.
What do I think about the scalability of the solution?
Scalability is a strength of Palo Alto VM-Series. They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
How are customer service and support?
I can give Palo Alto Networks technical support a six out of ten. It is very hard to reach, and the process can be lengthy and frustrating because support involves several layers.
How would you rate customer service and support?
Neutral
How was the initial setup?
Initial setup is easy, especially in public cloud environments where VM-Series can be obtained from the marketplace.
What was our ROI?
Our ROI is measured in terms of catch rate, however, customers often focus on the total price of the product rather than detailed ROI calculations.
What's my experience with pricing, setup cost, and licensing?
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost. Their Premier Support is also very expensive and not widely chosen by customers.
Which other solutions did I evaluate?
I would recommend Check Point and Fortinet as alternatives for companies where the budget is a concern.
What other advice do I have?
I would recommend Palo Alto VM-Series to others and rate it an eight out of ten. However, for companies below midsize, it may not be a fit due to cost. For those companies, I suggest considering products like Check Point or Fortinet.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Great FW !
What do you like best about the product?
easy to use, easy to manage, easy to configure and good customer support
What do you dislike about the product?
lots of bugs, a lot of updates and CSV pendings
What problems is the product solving and how is that benefiting you?
security newtowking is very good and stable.
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