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Enhance cybersecurity for large enterprises using advanced threat management
What is our primary use case?
Our primary use case involves working with TVS Group of companies in India, a large automobile manufacturer. We take care of their entire cybersecurity system. We implement Palo Alto Networks VM-Series firewalls along with third-party vendors and support them remotely for their day-to-day issues. We use these solutions to enhance cybersecurity and provide protection against various security threats.
What is most valuable?
The VM-Series firewalls are described as useful for security posture, offering next-generation features such as Unified Threat Management, app-centric capabilities, and threat intelligence. The firewalls use sandboxing and behavioral analysis to allow or quarantine new traffic. They help in identifying legitimate domains and instruct admins if approval is needed. This set of features is very helpful in daily tasks.
What needs improvement?
An improvement could be the integration of security intelligence with Palo Alto cloud via APIs. This would allow IOCs, domains, and hash values to be automatically entered, reducing manual entry. Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
For how long have I used the solution?
I have been working with Palo Alto Networks VM-Series firewalls for about four to five years.
What do I think about the stability of the solution?
Generally, the VM-Series firewalls are stable. I would rate the stability as eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable and can easily handle an increase in the number of users.
How are customer service and support?
I have worked with Palo Alto technical support for over two years. They are responsive and provide high-quality assistance. Previously, I have raised tickets, and they were efficiently handled by the technical team. My experience has been positive overall.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of the VM-Series firewalls is quite easy compared to traditional firewalls. It is manageable with fewer administrators required. On a scale of one to ten, I would rate the setup as nine for its ease of implementation.
What about the implementation team?
I am directly involved in the implementation of these firewalls. It typically takes around two to three hours to deploy the firewalls in a single environment.
What other advice do I have?
The solution is user-friendly and easy to manage within an environment. As a VM, it requires no physical space and can be managed with one or two admins. It's also 99.9% secure, according to cloud security standards. Overall, I give Palo Alto Networks VM-Series a rating of nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Solid Firewall Solution but Complex
What do you like best about the product?
brings the vendor’s trusted security into the cloud with a fully managed service, deployments are quick due to aws intergration and don not have worry about patching upgrade etc
What do you dislike about the product?
pricing model can get expensive, especially if you’re scaling up across multiple VPCs or regions. and i think is kind of complex on a way you managed things
What problems is the product solving and how is that benefiting you?
Cloud NGFW provides a unified, enterprise-grade firewall with deep inspection, reducing complexity.
Also one of the biggest problem we solved was that Cloud NGFW decrypts and inspects traffic without killing performance.
Also one of the biggest problem we solved was that Cloud NGFW decrypts and inspects traffic without killing performance.
Leading with Empathy, Delivering with Impact
What do you like best about the product?
What I like best about Palo Alto Networks Cloud NGFW is how seamlessly it integrates enterprise-grade security into cloud-native environments, without compromising agility. It provides deep visibility, threat prevention, and application-aware controls while allowing teams to maintain the speed and flexibility of their cloud operations. The native integration with AWS and other platforms simplifies deployment, automates scaling, and reduces operational overhead. From a leadership perspective, it empowers organizations to confidently accelerate cloud transformation without sacrificing governance or compliance.
What do you dislike about the product?
While Palo Alto Networks Cloud NGFW is a robust and secure solution, it does come with a learning curve, especially for those new to the platform. That said, I found this to be a motivating challenge. I became genuinely curious as I started exploring it, and within just a couple of weeks, I could ramp up quickly using AI tools and good old Google. That hands-on learning journey deepened my appreciation for the platform’s capabilities and flexibility.
What problems is the product solving and how is that benefiting you?
Palo Alto Networks Cloud NGFW addresses the critical need for consistent, enterprise-grade security across dynamic cloud environments. It solves challenges like lack of visibility, inconsistent policy enforcement, and complex threat prevention in cloud-native workloads. For me, the benefit is twofold: it ensures that security scales with the business—without slowing down innovation—and it gives peace of mind that applications and data are protected, even in fast-moving, hybrid cloud scenarios. It also simplifies operations through automation and tight cloud-native integrations, which is a major win from a program management and transformation standpoint.
Good
What do you like best about the product?
Ease of use and made it easy to integrate with the systems easily. It has lot of useful features which are helpful. I will recommend to others. It has a good customer support.
What do you dislike about the product?
The installation and setup is a bit complicated which can be further made easy. Even though customer support is best i felt there is a need for documentation for most general stuff.
What problems is the product solving and how is that benefiting you?
It added extra layers of protection which gave an enterprise level protection. It helped in seamless integration and make it easy to use. It provided more security.
as network engineer
What do you like best about the product?
I love how easy Palo Alto’s Cloud NGFW is to set up and manage. It’s super reliable, offers strong security, and integrates perfectly with AWS. Total peace of mind
What do you dislike about the product?
It’s powerful, but the pricing can be high for smaller teams. Also, the learning curve is a bit steep if you're new to Palo Alto’s ecosystem. In general is the best.
What problems is the product solving and how is that benefiting you?
It blocks threats before they reach our cloud apps, gives deep visibility, and saves us tons of time on security management. Way fewer incidents and stress now.
User-friendly CLI and efficient dashboard streamline operations with robust security features
What is our primary use case?
We usually recommend Palo Alto Networks VM-Series for BFSI companies.
What is most valuable?
I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.
What needs improvement?
It may be beneficial if the firewall can monitor all internal elements like VMs pulling from HP servers. Consolidating these insights into a single dashboard would be advantageous.
For how long have I used the solution?
I have been familiar with Palo Alto Networks for four or five years.
What do I think about the stability of the solution?
The performance of VM instances has some limitations in terms of threshold and throughput compared to appliances.
What do I think about the scalability of the solution?
I would rate scalability as eight out of ten.
How are customer service and support?
Palo Alto Networks offers better technical support, maintaining SLA efficiently, and resolving issues promptly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In some cases, I have migrated from Cisco to Palo Alto Networks VM-Series smoothly.
What's my experience with pricing, setup cost, and licensing?
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust. Technical configuration is a focus area due to its high commercial profile.
Which other solutions did I evaluate?
I consider Check Point alongside Palo Alto Networks, as well as Cisco for wireless solutions.
What other advice do I have?
When evaluating, consider the customer’s environment and pain points since both Check Point and Palo Alto Networks have their advantages. Overall, I rate Palo Alto Networks VM-Series eight out of ten.
From an analysis perspective, pretty nice.
What do you like best about the product?
The logs are easily malleable and provide you with how little or how much info you need on an event.
As far as implementation goes, it's pretty straightforward.
As far as implementation goes, it's pretty straightforward.
What do you dislike about the product?
Even though the setup is mostly straightforward, it can get a little tricky when you're working with more complex cloud environments or trying to line things up with existing on-prem policies.
What problems is the product solving and how is that benefiting you?
One major issue was maintaining consistent security policies across both our on-prem and cloud environments. With Cloud NGFW, we’re able to apply the same level of visibility and control in AWS (or Azure) as we have on-prem, which makes our hybrid architecture way more manageable and secure.
Rock-solid cloud firewall with excellent visibility and control
What do you like best about the product?
The best part about using Palo Alto’s Cloud NGFW is the level of visibility and granular control it gives over network traffic — especially in cloud-native environments.
What do you dislike about the product?
Pricing can be a bit on the higher side, especially for smaller teams or early-stage projects.The initial ramp up is bit of learning curve. We need to get trained before we start using this.
What problems is the product solving and how is that benefiting you?
Palo Alto’s Cloud NGFW is helping us secure cloud workloads across different environments without needing to rely on multiple tools or complex custom configurations. It significantly reduced the time we spend managing firewall rules and security policies, especially in dynamic cloud setups
Secures remote work with advanced threat protection and efficient traffic management
What is our primary use case?
I am using Palo Alto Networks VM-Series because almost all my application infrastructure is hosted on AWS. AWS supports deploying Palo Alto Networks VM-Series in their marketplace, and Palo Alto is a leader in security in the firewall market. I also use the GlobalProtect VPN from Palo Alto Networks.
What is most valuable?
Palo Alto Networks VM-Series is very strong in security features like antivirus, anti-spyware, and machine learning capabilities that help scan for antivirus and anti-spam. This ensures high security for internal and external traffic. They frequently update antivirus patterns and application threats, which provides reliable protection. I also value GlobalProtect VPN for supporting remote users as most of my employees work remotely. Additionally, Palo Alto Networks helps me visualize and manage network traffic effectively, blocking risky files and enhancing network security.
What needs improvement?
Currently, I do not have specific suggestions for Palo Alto Networks VM-Series improvements. I am happy with the rich features provided. As I have only used it for four months, I might need more time to explore and suggest enhancements.
For how long have I used the solution?
I have been using Palo Alto Networks VM-Series since December 2020, around four months.
What was my experience with deployment of the solution?
Deploying Palo Alto Networks VM-Series was a bit challenging. I rate it a six out of ten for ease, as it required going through extensive documentation to set it up. Deployment took nearly a week to complete.
What do I think about the stability of the solution?
I rate the stability of Palo Alto Networks VM-Series as seven out of ten. I have not experienced any major problems or downtime, but I haven't yet explored all its features.
What do I think about the scalability of the solution?
Currently, I do not have a clear answer about the scalability of Palo Alto Networks VM-Series as I have not scaled it yet.
How are customer service and support?
I have not directly used Palo Alto's technical support as I rely on vendor support. The vendor provides me with documentation when needed.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before using Palo Alto Networks VM-Series, I used a physical box on-premises. The switch was due to moving all infrastructure to AWS, necessitating a virtual solution.
How was the initial setup?
The initial setup of Palo Alto Networks VM-Series was somewhat challenging, requiring extensive documentation review. I rate it a six out of ten for ease.
What about the implementation team?
I handled almost 100% of the deployment myself. However, for specific features, I consulted the vendor engineer, who provided online documentation for guidance.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing of Palo Alto Networks VM-Series as six or seven out of ten. The cost involves purchasing through a vendor, which might mark up due to the supply chain. I've had no complaints about Palo Alto's pricing.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Palo Alto Networks VM-Series, as it is a leader in the market.
What other advice do I have?
Overall, I rate Palo Alto Networks VM-Series an eight out of ten. I am happy with its performance and rich features.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Palo Alto NGFW
What do you like best about the product?
PA next gen cloud firewalls deep threat detection integration gives a great security backbone for any network infrastructure. Their AI threat detection is a game changer
What do you dislike about the product?
Palo alto being a huge company, it comes with alot of visibility in the market and constant vulnerabilities. Regular patching and sometimes more intrusive patching which could put production networks at risk
What problems is the product solving and how is that benefiting you?
As the world is moving towards as a service platforms cloud firewall as a service be Ill really important and needed for the current hybrid environments
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