Positive

We use Barracuda CloudGen Firewall for protection in our network and IPsec. We also set up BGP for our customers.

The most valuable features of Barracuda CloudGen Firewall include antivirus protection, anti-DDoS, and IPS. We also find the bandwidth management and traffic shaping features effective for traffic optimization. The policy that allows for license renewal and hardware refresh every four years also offers cost efficiency for us.

The interface of Barracuda CloudGen Firewall is not as user-friendly as others. It is a bit complicated and could be improved. The initial setup can also be complex because it involves navigating different menus instead of a linear setup process. Integration with AI would be helpful as modern attacks often utilize AI.

I have been using Barracuda CloudGen Firewall for eight years. We are a partner of Barracuda.

When we use Barracuda, we have not experienced any attacks or security breaches.

I am quite satisfied with Barracuda's technical support. However, the menu is not as user-friendly, though the overall security has been satisfactory, with no breaches.

I have worked with several firewalls before using Barracuda CloudGen Firewall.

The initial setup can be a bit complex because it involves different menus and sections. It is not straightforward like others, which use everything in one flow.

The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.

Customers seeking other options often consider solutions like FortiGate due to its reputation in Gartner Quadrant.

Customers seeking products based on Gartner Quadrant leadership might not prefer Barracuda, as it is not positioned as a leader. 

I would rate Barracuda CloudGen Firewall at eight out of ten. 

I recommend this firewall for small to medium businesses, however, larger enterprises might look for something with a higher brand reputation.

Primarily, we cater to data center customers who locate their servers, applications, and data within one of our data centers. These customers use the firewall to secure their perimeter.

I find the intrusion prevention system to be valuable, along with the fact that it can now integrate with Barracuda's XDR. This integration helps secure our data and applications from attackers trying to gain access and detect malicious activity. 

Additionally, the easy addition of XDR allows us to have 24/7 SOC monitoring. All of the information is located in the central management system, enabling customers to see performance and get reports. We can also access the system for policy updates, firmware updates, etc.

There could be improvements in licensing. Some licensing aspects are challenging; for example, if you're using an active-passive setup, you have to license both firewalls. Some competitors now offer a floating license between the two. They offer more streamlined license allocation. 

I have used the solution for one year.

I rate the stability as ten. We have very few issues with Barracuda Firewall, even in the case of zero-day vulnerabilities, which are fewer compared to competitors.

The firewalls are very good and scalable. However, if you are moving into higher-end services, there may be some other products that are more viable. 

When positioning into customers, some larger enterprise customers tend to move towards one of the top three: either Cisco, Fortinet, or Palo Alto. For SME and SMB partners, the scalability of the solution is really good, however, enterprise customers may start seeing additional features in other larger players that they might be looking for.

I rate the customer service as ten out of ten. Barracuda's partner support is better than the majority, and it stands out as one of their strengths. It covers solution design and is available to assist with the configuration of devices, onboarding, and support, offering enhancement and optimization for ongoing services.

Positive

I'm aware of Meraki. With Meraki, if you have two firewalls, you only need one license. However, with Barracuda, you need to license both firewalls, which makes them more expensive.

I rate the initial setup as ten out of ten. 

It is straightforward to set up a CloudGen file, taking a couple of hours. Once we have the configuration agreed with the customer, the setup and onboarding are completed within a few hours. 

We receive the box from Barracuda or from our stores, pre-stage it into our network for initial configuration and Soak testing to ensure functionality. The customer can install it at their location, or we do it on their behalf. 

We run the firewall in simulation mode to observe traffic and ensure service transition is effective. After confirming functionality with the customer, we transition to a live service.

I would strongly encourage considering the full stack solution offered by Barracuda, including their XDR overlay service and wider secure edge service. These integrate closely with the Barracuda CloudGen Firewall and offer a holistic security layer. 

I rate the overall solution nine out of ten.

We use the Barracuda CloudGen Firewall to monitor all incoming emails to our corporate domain. Additionally, we use the device to manage and control outbound traffic from our internal email servers. One of the most beneficial features of this solution is its ability to effectively control traffic.

Since implementing the Barracuda CloudGen Firewall, we've seen significant benefits, particularly in stopping a lot of unnecessary or dangerous emails. One key feature we value is the ability to train the solution with emails categorized as threats, giving it a learning capacity.

However, the solution isn’t perfect. It sometimes lets through emails incorrectlycategorized as safe but malicious. I believe the tool could be improved by incorporating artificial intelligence to enhance its email analysis capabilities, though I’m unsure if this feature is currently available.

I have experience with Barracuda CloudGen Firewall for ten years.

We haven’t had any stability issues; the device is very stable, even without redundancy.

In terms of scalability, the on-premise solution isn't very flexible. If our corporation's email volume increases, we’d need to change the device as it's impossible to form a cluster by adding another unit. But in the cloud environment, there are no scalability issues. 

We’ve had some issues where support didn’t provide clear solutions or explanations.

Neutral

Setting up the Barracuda CloudGen Firewall was easy. You must configure an IP and set up the domain and DNS servers.The deployment took about a month, and we configured it according to new rules. For example, we noticed it blocked certain needed emails, so we adjusted the settings. We also have the ability to configure both blocklists and allowlists, which adds more control but requires a bit more manual configuration.

We only have one person responsible for maintaining the Barracuda CloudGen Firewall, and it’s easy to manage.

In terms of return on investment, it's good. We generate reports about the device's activity, including the emails it blocks, which prevents users from wasting time on commercial, unwanted, or spam emails.

When the corporation purchases something, it follows a request-for-proposal process and the best price wins. So, I think Barracuda CloudGen Firewall is reasonably priced, though I’m not sure of the exact amount

I’d rate the firewall a seven because it hasn’t been upgraded in recent years, and attacks keep evolving. We now need other consoles to complement it since it lacksdevelopment.

One of the big benefits of the product is that it allows you to manage big environments with fewer resources. The product offers very good management.

Barracuda CloudGen Firewall should work a little bit more with the logs so that, in our company, we can generate a little bit more reports and get a bit more statistics, which would be fine for us. The firewall's functionalities are okay, including network and security. The tool should improve its reporting and security areas, which are the only areas of concern related to the product.

I have been using Barracuda CloudGen Firewall for twenty-two years. I use the solution's different model versions, including Barracuda CloudGen Firewall F12.

It is a stable solution.

It is a scalable solution.

The product is easy to deploy, configure, and update.

I would prefer users to opt for Palo Alto in enterprise-sized environments, like energy companies, health companies, or financial organizations. Compared to Barracuda CloudGen Firewalls, Palo Alto offers its users a little bit more security. Palo Alto's threat prevention, sandboxing functionalities, and web filtering features are good. I don't know the other vendors so well that I could talk about them.

Though there are some issues with Barracuda CloudGen Firewall, those working with it in our company are mostly satisfied with it.

I rate the overall tool an eight out of ten.

The solution has a couple of use cases in VPN. We have branches connecting to the head office. We have users connecting to VPNs. We also use SSL VPN.

The encryption and the security standards are valuable.

We need high availability and load balancing. The product does not enable load balancing. We are looking for alternate solutions. We have multiple VPN channels with clients and sites. We need to ensure that the traffic is optimized so that the full bandwidth of the existing network is utilized. If the link goes down, the traffic must be routed without any downtime in the connection.

I have been using the solution for the past six years.

I rate the tool’s stability a nine out of ten. We haven't faced any issues with the stability.

I rate the tool’s scalability an eight out of ten. The features are a bit limited compared to other vendors. Scaling with limited options doesn’t make sense. Around 80 people are using the solution.

We have contacted support for configuration or troubleshooting. We involve support in areas where the product lacks features. The support is quite good. I rate the support a nine and a half out of ten.

Positive

I have seen a return on investment from the solution. We will be using the device refresh feature next year. The devices will be upgraded free of charge.

The product is a bit cheaper than some solutions. It depends on the type of load.

We are partners of the product. The solution must include as many features as possible. Each environment has different use cases. The features provided by the tool must be flexible enough to address our use cases and requirements. Overall, I rate the tool an eight out of ten.

The product has a good interface. The system's logic is quite organized and effective compared to the pricing. Additionally, it provides a lot of functionality adhering to the current trends.

While using Barracuda CloudGen Firewall, we encounter issues with VPN profiles for Windows. It could be improved.

We have been using Barracuda CloudGen Firewall since 2016.

I rate the platform’s stability a nine out of ten.

We have 300 Barracuda CloudGen Firewall users. I rate its scalability a nine out of ten.

The platform’s technical support services are good. We refer to a published guide in case of errors.

Positive

I am familiar with FortiGate and Check Point. We prefer Barracuda CloudGen Firewall for a stable environment, new infrastructure, and reasonable implementation offers.

We have been using the platform for a few years now. So, the initial setup process is simple for us.

The platform is inexpensive compared to other vendors. I rate its pricing a five out of ten. We have purchased its support services for three years.

We are going to evaluate Barracuda and Cloud Genesys to get a better understanding of VPN issues.

Barracuda CloudGen Firewall offers a separate license for VPN clients with some easy-to-use features. If you buy the module, you can use the entire features. The only issue is that it is not as popular as FortiGate.

I recommend it to others and rate it an eight out of ten.

We use the solution to secure network infrastructure.

The solution provides essential security features to protect our customers' applications.

The solution has the best security features.

The solution's interface is complex at the moment. It could be more user-friendly.

We have been using the solution for four years.

The solution is very stable. I haven't seen any downtime in the past two to three years.

I used Cisco Secure Firewall earlier.

The solution's initial setup process is easy. It requires a team of five to execute the deployment.

We implement the solution with the help of Barracuda partners.

The solution's price is affordable.

We are evaluating Fortinet, Palo Alto, and Cisco products. In comparison, Barracuda offers a reasonable price.

I rate the solution a ten out of ten.