What do you like best about the product?

Tailscale is incredibly easy to set up and in almost all cases just works. The ACLs allow fine grained control between users and devices, regardless of where they live on the network, which massively reduces the admin burden of maintaining IP lists and allows security teams audit who has access to what and apply the principle of least privilege.

The staff at Tailscale are very friendly and it's clear they want to build what their users want. The calls we have had with their teams have been very productive and it really feels like they value our feedback when deciding how to build features.

What do you dislike about the product?

A lot of Tailscale's features (e.g. magic DNS) are inherently tied to the tailnet DNS name, which can make integration with existing services more difficult. We'd love it if Tailscale integrated with our own domain name as this would make everything work transparently!

What problems is the product solving and how is that benefiting you?

Securely allowing access to our network from staff members, and between machines.
Granting access based on identity, rather than needing to trust based on location or IP address.